06-05-2008, 08:14 PM
I hold a complicated ticket to Europe for next week. I am disabled and need to sit on the aisle because I wear a leg brace. My flights are on United, United codeshare with LOT, Northwest and Northwest codeshare with KLM. I have managed to get preflight seating assignments from all but the UA/LOT leg to Krakow. The ticket is issued by Northwest. LOT refuses to assign seats ahead of time if you don't buy the ticket from them. Northwest tried to book the seat but couldn't and referred me to United since it is a United codeshare flight and it should be their responsiblity. United stated that the plane is full and can't assign me a seat because LOT is responsible for the flight and all they can do is put in a request. LOT says they can't do anything even though I am disabled and essentially, check in when I get to the airport, tough luck, should have bought the ticket from them. Well, I start my flight in a non-LOT served airport and have to connect to the UA/LOT flight. So no one will take responsiblity for trying to get me a seat or a wheelchair in Chicago and Krakow. I started this attempt 2 mos ago with LOT airlines and at the time, the agent did assign me a seat but the current people I have talked to said that this was not possible and that agent did something wrong. Is there anyway to deal with this? I can't handle a 9.5 hour trip in a middle seat and may have to cancel the whole trip.