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Customer Service

Have you had any problems with AA's Customer Service? Have AA employees treated you poorly?

Poor Customer Service OHARE

by jimworcs

06-05-2013 01:48 AM

204

927

Reservations (1 Viewing)

Had a problem making, or with, any Reservations?

Refunded ticket money expiry

by Catharielee

06-04-2013 08:49 PM

329

Flights Canceled / Delayed / Overbooked

Were you on a flight that was delayed, canceled, or overbooked?

Flight 2079 - 6/10/13

by AnnaG

06-10-2013 11:44 PM

179

678

Check-in / Boarding

Experienced problems during check-in or boarding?

What a terrible airline

by AnnaG

06-10-2013 11:58 PM

248

In-flight Issues

Did you experience any problems during an American Airlines flight?

Sent to wrong gate!

by cactus

Yesterday 04:41 PM

271

Baggage Problems (1 Viewing)

Had any problems with your baggage on American Airlines?

Lost baggage with a weird...

by jimworcs

04-29-2013 09:08 AM

102

321

AAdvantage Complaints

Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?

Bait and switch on AA credit...

by Ombudsman

01-03-2013 11:07 PM

122

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