Complaint: Customer Service No Compassion - No Empowerment - Sad state of Affairs
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  #5  
Old Feb 6, 2010, 1:01 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
  
Join Date: Oct 2008
Posts: 1,113
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Ground radio problem would have affected other all flights dealing with Memphis then. Easy to find out if the DOT would ask a question or 2.
Start with DL and if no satisfaction write the DOT. Airlines hate that.
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