Complaint: Check-in / Boarding Luggage Handling
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  #3  
Old Nov 20, 2011, 3:54 PM
azstar azstar is offline
 
Join Date: Sep 2008
Posts: 375
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At some airports passengers have to check their luggage with the airline, then bring their bags to TSA for baggage screening since the screening is done in the lobby prior to passing through security rather than in a baggage make-up area unseen by passengers. I suspect this is the case in JetBlue's JFK terminal.