[jimworcs]

Guys.. you are going to make me blush....

[Jamesr44]

Originally Posted by jimworcs

This is the second posting where a customer of BA has been given a boarding card, checked in and goes through security and is waiting to board when BA suddenly announce that a payment is required before they can board. Clearly there is something wrong with BA's systems that this is allowed and they need to address it. As usual, we get the airlines total lack of compassion.

However, technically, I can see no redress for you. 50 minutes is far too short a time for an international flight and if you had read the tickets or website in relation to timings you will have seen this. It sounds like you are a very inexperienced traveller. I am afraid you will have to chalk this up to experience and know that next time you need to read the documentation and turn up in a timely manner. BA could possibly have just demanded you buy a whole new ticket, which would have cost even more.

If checked-in then you are accepted for the flight unless reservations have been taken. This is then a case of denied boarding and compensation claim Euro 600 throught the EC regulation no 261/2004 is possible.