I was sitting in front of the family. The family barely spoke english and did their best to calm their child. The father explained that the woman had just arrived in Canada. The flight attendants were out of line, they complained about the six of us sitting in the back two rows, oblivious to the fact that I could hear every word.
Regardless if I am family or not, the entire experience affected me and my daughter. The family's 5 year old daughter was upset and ended up vomiting every where (including on us). It was incredibly upsetting. To witness the outright lack of compassion and understanding from the flight attendants was appalling. Even more so, the father tried to tell the flight attendants that his son was fearful and she said it didn't matter he had to sit in his own seat. This completely contradicts the 'lead' flight attendant who later told them that they could have made arrangements for one of the parents to hold the child. And 'that they should have let a flight attendant know that the child was frightened.' Really? He
The family won't complain and someone had to stand up for the disgusting way they were treated.
The most revolting part was the flight attendants welcoming the woman to Canada, after they had belittled them the entire flight.
Air Canadan should be ashamed.