Airline Complaints

Go Back   AirlineComplaints.org > U.S. Airline Complaints > US Airways Complaints > Complaints > Customer Service
Register About Us FAQ Tips Airline Contacts Links Members List Search Today's Posts Mark Forums Read

Customer Service Have you had any problems with US Airways' Customer Service? Have US Airways employees treated you poorly?

Free Dating Site

Reply
 
Thread Tools Display Modes
  #1  
Old 03-28-2012, 12:30 PM
dpfrimmer dpfrimmer is offline
 
Join Date: Mar 2012
Posts: 2
Default No response yet from Customer Service

I notified US Airways on March 14th about a problem. I received an automated email stating I'd be contacted within 2-3 days. It's March 27th and I still have not heard from them.
Reply With Quote
  #2  
Old 03-28-2012, 07:27 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,195
Default

What was the complaint?
Reply With Quote
  #3  
Old 03-29-2012, 01:20 AM
dpfrimmer dpfrimmer is offline
 
Join Date: Mar 2012
Posts: 2
Default

We had problems rebooking our return trip after our flight was delayed to the point that we would miss our other connections. Now my complaint is that they haven't responded to me in a timely fashion.
Reply With Quote
  #4  
Old 03-29-2012, 07:26 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,195
Default

Complain again, copying the complaint to the DOT. Make it clear you have done this...there is a link to the DOT on the Quick Links here. That might stimulate them.
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Turkish Airline, lost baggage, poor service, non response Shahidul alam Other Airline Complaints 0 07-15-2011 07:50 AM
FLT 740 to Madrid, Delay, Poor customer service response designer714 Flights Canceled / Delayed / Overbooked 2 03-16-2011 11:01 PM
canceled flight -- No Customer Service Response bff426 Flights Canceled / Delayed / Overbooked 1 03-09-2011 02:13 PM
No response from Customer Relations rjyeomans Customer Service 4 11-10-2010 10:55 PM
Flights delayed/No response from Customer Services Graham NZ Customer Service 6 07-24-2008 05:02 PM


All times are GMT. The time now is 04:10 AM.


Free Mobile Dating | Yup.mobi
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.

counter free hit unique web
visitors