Airline Contacts

[AirlineComplaints.org]

AIRTRAN AIRWAYS
Ms. Deena Houghton
Manager, DOT & Consumer Affairs
9955 AirTran Boulevard
Orlando, Florida 32827
(800) 965-2107
www.airtran.com


ALASKA AIRLINES
Mr. Ray Prentice
Manager, Customer Care
P.O. Box 24948
Seattle, WA 98124
(800) 654-5669
www.alaskaair.com


ALOHA AIRLINES
Ms. Denise Castillo
Manager, Customer Relations
P.O. Box 30028
Honolulu, Hawaii 96820
(888) 771-2855
www.alohaairlines.com


AMERICA WEST AIRLINES
SEE US AIRWAYS.


AMERICAN AIRLINES
Mr. Sean Bentel
Manager, Customer Relations
P.O. Box 619612 M/D 2400
DFW Airport, TX 75261-9612
(817) 967-2000
www.aa.com


AMERICAN EAGLE
Mr. Sean Bentel
Manager, Customer Relations
P.O. Box 619612 M/D 2400
DFW Airport, TX 75261-9612
(817) 967-2000
www.aa.com


ATA AIRLINES
Ms. Diane Suker
Director, Customer Service
7337 West Washington Street
P.O. Box 51609
Indianapolis, IN 46251- 0609
customer.service@iflyata.com
www.iflyata.com


ATLANTIC SOUTHEAST AIRLINES
Mr. Donald K. Day
Manager, Customer Care
100 Hartsfield Centre Parkway
Suite 800
Atlanta, GA 30354
(404) 766-1400
www.flyasa.com


COMAIR
Ms. Gail Painter
Manager, Customer Relations
77 Comair Blvd.
Erlanger, KY 41018
(800) 964-2550
www.comair.com


CONTINENTAL AIRLINES
Ms. Anne Munoz
Director, Customer Care
P.O. Box 4607, NHCCR
Houston, TX 77210-4607
(800) 932-2732
www.continental.com


DELTA AIR LINES
Ms. Daiquiri Gleaves
General Manager, Customer Care
P.O. Box 20980
Atlanta, GA 30320-2980
(404) 715-1402
www.delta.com


EXPRESSJET AIRLINES
Ms. Anne Munoz
Director, Customer Care
P.O. Box 4607, NHCCR
Houston, TX 77210-4607
(800) 932-2732
www.continental.com


FRONTIER AIRLINES
Mr. Doug Skelton
Director, Customer Relations
7001 Tower Road
Denver, CO 80249-7312
(720) 374-4639
www.frontierairlines.com


HAWAIIAN AIRLINES
Ms. Rose B. Harman
Manager, Consumer Affairs
P.O. Box 30008
Honolulu, HI 96820
(808) 838-5300
www.hawaiianair.com


JETBLUE AIRWAYS
Mr. Jason Ward
Director, Customer Commitment
P.O. Box 17435-7435
Salt Lake City, UT 84117
(801) 365-2533
www.jetblue.com


MESA AIRLINES
Mr. Edward P. Gomes
Vice President Customer Service
410 N. 44th Street Suite 700
Phoenix, AZ 85201
(602) 685-4000
www.mesa-air.com


NORTHWEST AIRLINES
Ms. Kristen Shovlin
Director, Customer Care Department
P.O. Box 1908
Minot, ND 58702
(701) 420-6282
www.nwa.com/talk


SKYWEST AIRLINES
Ms. Kelly Mumford
Director, Customer Relations
444 South River Road
St. George, UT 84790
(435) 634-3400
www.skywest.com


SOUTHWEST AIRLINES
Mr. Jim Ruppel
VP, Customer Relations/Rapid Rewards
P.O. Box 36647
Dallas, TX 75235-1647
(214) 792-4223
www.southwest.com


UNITED AIRLINES
Ms. Pamela Coslet
General Manager, Customer Relations
P.O. Box 66100
Chicago, IL 60666
(877) 228-1327
www.ual.com


US AIRWAYS AND AMERICA WEST AIRLINES
Ms. Henri Dawes
Director, Customer Relations
4000 E. Sky Harbor Boulevard
Phoenix, AZ 85034
(866) 523-5333
www.usairways.com

[abutterfinger25]

Some Changes in the above list:

Atlantic Southeast - Mr. Mark Minter

ExpressJet Airlines - Mr. Michael Cox

JetBlue Airways - Mr. Scott Besselievre

Northwest Airlines - Ms. Beth Reed

[Salove]

Why isn't there any contact information for Spirit Airlines?

[abutterfinger25]

Originally Posted by Salove

Why isn't there any contact information for Spirit Airlines?

Probably because the website took the addresses from the Department of Transportation's Aviation Consumer Protection Division's (ACPD) website (http://airconsumer.ost.dot.gov). The carriers listed there are only carriers that are listed and ranked in the monthly Air Travel Consumer Report. Spirit, at present time, does not meet the established thresholds and is not ranked.

I am not sure who the current Manager of Customer Service at Spirit is but their mailing address is:

2800 Executive Way
Miramar, FL 33025

[WorldIsMyHome]

Can someone please provide contact for Air Berlin?

Thanks.

[jimworcs]

If you log onto their website, under the heading of Company there is a contact us page. In the contact us page, there is a drop down for making complaints. The link is here

http://www.airberlin.com/site/kontakt_db_a.php?LANG=eng

[ryanairdontcare]

---

RYANAIR AND AGENTS ARE DOING A CABIN CREW RECRUITMENT SCAM,PLEASE BEAWARE,SIGN OUR PETITION AGAINST RYANAIR.THANK YOU
http://www.gopetition.com/online/26531.html

[emily]

Jet Americia has cancelled all flights to New York without reason
What can be done

[PHXFlyer]

Originally Posted by emily

Jet Americia has cancelled all flights to New York without reason
What can be done

JetAmerica discount airline delays launch
2 hours ago
NEWARK, N.J. (AP) — A fledgling discount airline is having trouble getting off the ground.
Clearwater, Fla.-based JetAmerica issued a statement Thursday saying it's delaying the start of flight operations a month. It cited problems securing landing and takeoff slots at Newark Liberty International Airport in New Jersey.
It's refunding about $500,000 in credit card purchases by more than 6,400 customers.
JetAmerica had planned to offer 34 flights a day starting July 13 to Newark and Minneapolis and to underserved airports in Melbourne, Fla.; Toledo, Ohio; Lansing, Mich.; and South Bend, Ind.
Its new projected start date is Aug. 14.

It's in small print at the bottom of the homepage of JetAmerica.com or you can click on the "contact us" link for the phone number as well It's (727)-451-3970. If you cannot reach them for any reason or get any kind of runaround contact your credit card issuer immediately and have them initiate a charge-back!


Why doesn't this surprise me?

The chairman of Sun America[1], the "parent company" of JetAmerica is investor Steve Schoen who also was involved as a primary investor of the failed Southeast Airlines; another low-cost carrier which declined into bankruptcy after concerns about improper record keeping and maintenance issues arrose. Steve Schoen put up no money in this most recent business endeavor and was able to convince other investors to put up all the seed money for JetAmerica. [2]
JetAmerica had planned to operate under the name Air Azul, but on May 4, 2009 the company changed its name to Jet America citing internal changes including no longer being associated with Sun Country Airlines^[6][7]. Concerns were addressed that its name was too similar to a Brazilian airline (Azul Brazilian Airlines) started by former JetBlue founder, David Neeleman. The company has since adopted the name and logo by the previous startup attempt let by John Weikle ^[8], who formerly was the founder of Skybus Airlines.

An airline started by two losers who ran both their previous airline ventures into the ground. What kind of idiots did they find to fund this venture?

[Duran]

Delta airlines out of charleston south carolina the attendants are rude, uncaring, and unwilling to help you at the counter they expect you to check your self in or not make your flight. Luggage was torn and I was not allowed to take my 1 carry on luggage on the plane that had breakables and jewely that I had brought back from my mothers funeral. These items are very valuable to me, were in line with the weight and dimensions and yet I was not allowed to bring them on the plane with me I could have easily fit them under the chair. The attendant was rude and uncaring I will never fly with this airline again. Not to mention we were late, overbooked and my checked luggage was ripped when we arrived. Then we wonder why the airlines are going broke try treating your passengers with respect.

[fiestygrl]

Does anyone have a direct email address to log a complaint about this airline? They have a contact form on their website but complaints is not one of the options. I find that ironic since I am sure we are not the only ones to complain about this airline.

Anyone have any suggestions?

[The_Judge]

I'm sure this is what you're talking about but this is the only page on their website that shows contact information that I saw.

http://www.flysunwing.com/flybetter/contactus.asp

[fiestygrl]

Thanks Troy. I found that as well. I think web feedback is ignored by many companies or at least not read for awhile.
Jan