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COMPLAINT: Qantas Airlines Complaint from an Australian

 
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Old Dec 26, 2014, 12:41 AM
alegnasnave alegnasnave is offline
 
Join Date: Dec 2014
Posts: 1

On the 24th December my husband flew from Sydney Australia to Dallas Texas a flight he has taken many many times, but this time with Qantas for the first time. Prior he had used several other airlines and had only purchased a one way ticket as he was not sure of his next destination. However at the check-in desk at Qantas he was informed that he needed a return as well even though he was not actually returning to Australia from the States. We had to book said ticket at a ridiculously high price at the airport so he could fly. The airline blamed the US government but admitted they were the only airline imposing this regulation. This was expensive and completely unnecessary and I hate to say as an Australian that I would never fly Qantas again. I would also recommend anyone else flying from Australia to the States to avoid Qantas at any cost. Shame on them for using this as a ruse to gain extra sales. They would be better off to pay more attention to the condition of the aircraft than pedantic attention to rules.
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  #2  
Old Dec 28, 2014, 12:46 AM
A320FAN A320FAN is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Jan 2011
Posts: 316

Originally Posted by alegnasnave View Post
On the 24th December my husband flew from Sydney Australia to Dallas Texas a flight he has taken many many times, but this time with Qantas for the first time. Prior he had used several other airlines and had only purchased a one way ticket as he was not sure of his next destination. However at the check-in desk at Qantas he was informed that he needed a return as well even though he was not actually returning to Australia from the States. We had to book said ticket at a ridiculously high price at the airport so he could fly. The airline blamed the US government but admitted they were the only airline imposing this regulation. This was expensive and completely unnecessary and I hate to say as an Australian that I would never fly Qantas again. I would also recommend anyone else flying from Australia to the States to avoid Qantas at any cost. Shame on them for using this as a ruse to gain extra sales. They would be better off to pay more attention to the condition of the aircraft than pedantic attention to rules.
Another I did my "homework" and rules don't apply to me from timatic:



National Australia (AU) /Embarkation Australia (AU)
Destination USA (US)


USA (US)



Passport required.
- Passports issued to nationals of Australia must be valid for

the period of intended stay.
Passport Exemptions:

- Holders of a Form I-512 ( Authorization for Parole of an

Alien into the United States").
- Holders of temporary or emergency passports.

Visa required, except for A max. stay of 90 days for nationals

of Australia traveling as a tourist, on business or in transit
(SEE NOTE 42904) (SEE NOTE 42905) (SEE NOTE 42906) (SEE NOTE
42907).
NOTE 42904: Passengers must obtain an ESTA authorization

(via https://esta.cbp.dhs.gov/) prior to boarding.
NOTE 42905: Passport issued on or after October 26, 2006
must be biometric (i.e. e-Passport, containing an
integrated chip).
NOTE 42906: Passport issued on or after October 26, 2005,
but prior to October 26, 2006 must:
- be machine-readable and contain a digital photo; or
- be biometric (i.e. e-Passport, containing an integrated
chip).
NOTE 42907: Passport issued prior to October 26, 2005 must
be machine-readable.
Visa required, except for Holders of a Form I-512
( Authorization for Parole of an Alien into the United

States").
Minors:
- Children, up to/incl. 15 years of age, being nationals of

Australia, are not allowed to enter the USA on their parents
passports.
- Minors traveling unaccompanied, or accompanied by one parent
or a person other than parent/legal guardian,
For details, click here.
Additional Information:

- Visitors are required to hold proof of sufficient funds to
cover their stay and documents required for their next
destination.

- The following applies to those traveling under the US Visa
Waiver Program:
- Each passenger must hold own passport (incl. biometric
Emergency/Temporary passport) and be traveling as a
tourist, on business or in transit.
- A return/onward ticket (or electronic ticket record) must

be to a final destination country other than Canada, Mexico

or contiguous (adjacent) countries or territories situated

in or bordering the Caribbean Sea For details, click here . If
passenger holds proof of residence in, or is transiting the

USA to such a country or territory, an onward/return ticket

to that country or territory is accepted.
- Passenger can make side trips to Canada, Mexico or
Caribbean countries/islands, provided first entering the
USA on a carrier participating in the VWP. No additional

time is given (extension) based on the departure to

contiguous (adjacent) territory For details, click here .
- A passenger may enter the USA with a valid visa in an
expired passport, provided For details, click here
- Beginning students holding "F", "J" or "M" student/exchange
visitor visas For details, click here
Warning:
- Passengers who have visited Guinea, Liberia, Mali or Sierra
Leone within the last 21 days must enter the US at Atlanta
(ATL), Chicago (ORD), Newark (EWR), New York (JFK) or
Washington (IAD) and are subject to screening and medical
checks upon arrival.
- Visitors must hold return/onward tickets For details, click here.
(SEE NOTE 46524)
NOTE 46524: Exempt are holders of a valid US visa.





USA (US)


Vaccinations not required.


Warning:
- Those entering on a K-1 or K-2 visa must hold a medical form
FS398 and X-ray plates of chest (full size not necessary).

CHECK TINEWS/N1 - TURKEY: PASSPORT VALIDITY REQUIREMENT
CHANGE EFFECTIVE 1 JANUARY 2015


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Old Dec 25, 2015, 12:59 AM
cliff7080 cliff7080 is offline
 
Join Date: Jan 2014
Posts: 57

Last time my friend came to visit from the UK he had to have a return ticket or they wouldn't let him into the USA. It is as the indication to US Immigration that he was going to return. You either have to have a return ticket or an onward ticket to another country. A one way ticket is taken to mean that you intend to arrive and not leave.

All countries that i have been to require this. What makes you think that yuir husband is exempt the requirement? Did he travel before on a one way ticket?
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