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View Full Version : Alaska Air / Horizon Air Complaints


  1. Writing a Letter of Complaint to Alaska Airlines
  2. In-flight Issue Several issues!
  3. Canceled / Delayed / Overbooked Endless Delays in Boise back in December
  4. Baggage Problem Items Stolen from Baggage back in August
  5. Baggage Problem stolen items from luggage
  6. Check-in / Boarding Leaving Luggage and Flight Sched Fiasco
  7. Baggage Problem Stolen Items
  8. Customer Service Horrible Service at Alaska Airlines
  9. Baggage Problem Something to Consider
  10. Customer Service Me threatened to be thrown off a plane?
  11. Baggage Problem Stolen items from luggage
  12. Canceled / Delayed / Overbooked My Plane Took Off Early!
  13. Customer Service Alaska attendants have low standards of service
  14. Baggage Problem Disappointed Customer
  15. Baggage Problem Worst customer service of my life
  16. Customer Service Worst customer service in my life from baggage services
  17. Canceled / Delayed / Overbooked Alaska Airlines - I need your help with this issue.
  18. Baggage Problem Horrible Airline
  19. In-flight Issue Enough with the speeches
  20. Baggage Problem Horrible Airline II
  21. Customer Service Alaska had LAPD escort me out for complaining they stranded me in LAX!
  22. Suggestion Don't call the LAPD when customers complain
  23. Customer Service Check-in counter not helping at all.
  24. Customer Service I was threatened & thrown off Horizon after I said "this is bad customer service"
  25. Suggestion Alaska Spirit
  26. In-flight Issue in-flight purchases
  27. Suggestion Save the Airlines !!!
  28. Suggestion Getting What You Pay For
  29. Baggage Problem items stolen on August 13 2008
  30. Suggestion Remember when?
  31. Canceled / Delayed / Overbooked Alaska cancelled my direct flight
  32. Canceled / Delayed / Overbooked Let the Truth be Known!
  33. Check-in / Boarding Alaska Airlines Stand By Policy a Lie
  34. Customer Service Don't Fly Alaska Airlines!
  35. Customer Service What a service.......horrible
  36. Reservations Changes in flights
  37. Customer Service Stop being ridiculous people.
  38. In-flight Issue Rude Flight Attendant
  39. Customer Service Alaska MVP Gold turns to Southwest Airlines
  40. Canceled / Delayed / Overbooked Horizon's Seatac-Santa Rosa booking hopelessly incompetent
  41. Canceled / Delayed / Overbooked Horizon Flight AS2478 Cancellation 8-14
  42. Check-in / Boarding Stealth Gate Announcements at Seatac C2 gates
  43. Baggage Problem Very Poor Service
  44. In-flight Issue Fairbanks to Anchorage service-less flights
  45. Suggestion Because I used to love you, but it's all over now
  46. Reservations As108
  47. In-flight Issue Screeching kid belonged to the PILOT!
  48. Check-in / Boarding Alaska Airlines practices extortion w/ baggage in Mexico!
  49. Customer Service Horizon at Helena, MT, very rude agent
  50. Customer Service Stunned by Customer Service Behavior
  51. Baggage Problem Luggage Pricing Policy, and Customer Svc
  52. Baggage Problem Another customer with items stolen from luggage
  53. Baggage Problem Rude baggage supervisor
  54. Customer Service British Airlines Flight Cancellations Gives Horizon Re-booking Fees ($184)n
  55. Check-in / Boarding stranded on the 4th of July
  56. Baggage Problem Dog urine on my luggage
  57. Customer Service 86 Year Old Grandma gets booted off aircraft for being ill
  58. Customer Service casting people hit with "change fees" when traveling
  59. Suggestion Money means more than people
  60. Canceled / Delayed / Overbooked flight from SeaTac to Edmonton canceled with no true reason
  61. Customer Service Flight attendents HATE working for Alaska
  62. Why Alaska Airlines Sucks and Could Care Less About You, Your Luggage or Your Time
  63. Canceled / Delayed / Overbooked Stuck on the plan.
  64. Check-in / Boarding Nazi gate attendant
  65. Customer Service Happy ending
  66. Customer Service Do Not Honor Their Word
  67. Canceled / Delayed / Overbooked Problem with seat availability
  68. Customer Service First time experience with Alaska Airlines
  69. Customer Service Discriminatory specials
  70. Customer Service Alaska Airlines AS2227 - paid extra charge for their non working check-in
  71. Customer Service Unfair Treatment of Veterans
  72. Customer Service Squeezed Out of My Seat - Flight 365
  73. Customer Service We were abandoned
  74. Customer Service Horrible treatment of customers
  75. In-flight Issue Had to sit with my head by my knees for 6 hours!!
  76. damaged luggage
  77. In-flight Issue Kicked off Plan Family of 5 Kid Crying
  78. In-flight Issue Lips moving, must be another lying, thieving airline employee
  79. Check-in / Boarding Alaska Airlines standby for earlier connecting flight
  80. Canceled / Delayed / Overbooked Abandoned in Ontario
  81. Customer Service Pretentious Pilots
  82. Check-in / Boarding Flight left 27 min before newly posted time, leaving us behind
  83. Canceled / Delayed / Overbooked Cancelled flight
  84. Baggage Problem don't fly Alaska
  85. Check-in / Boarding Customer Service IS HORRIBLE
  86. In-flight Issue You want to charge me for being disabled?
  87. Reservations Bait & Switch
  88. In-flight Issue Request 50% refund of first class fare