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  1. Writing a Letter of Complaint to American Airlines
  2. Customer Service No more American Airlines, thank you...
  3. Reservations American Airlines Vacations - HORRIBLE! NEVER BOOK THERE!
  4. Baggage Problem Lost luggage that was stolen
  5. Customer Service American Airlines Nightmare - Gate Agents
  6. Baggage Problem Handling of carry-on luggage
  7. In-flight Issue Flight from Hell
  8. Baggage Problem Baggage Lost-Transferred To Another Location
  9. Canceled / Delayed / Overbooked There has to be a better airline...
  10. Customer Service My formal complaint to AA
  11. Check-in / Boarding Problems Checking-in
  12. In-flight Issue Won't be flying First class with AA again
  13. Customer Service Problems flying First Class
  14. Baggage Problem Baggage sent to different continent, lost for week of Xmas
  15. Customer Service New here
  16. Baggage Problem Baggage lost, incompetence piles up
  17. Customer Service Man Wins Racial Profiling Case against American Airlines
  18. In-flight Issue Flight 1348
  19. Customer Service COMPLAINT- POOR SERVICE WITH AA
  20. Baggage Problem Luggage lost on January 12 on flight from NYC to London
  21. Canceled / Delayed / Overbooked 45 Minutes Pre-Flight Check-In
  22. Canceled / Delayed / Overbooked Pulled out of Line Volunteered to Wait.
  23. Canceled / Delayed / Overbooked Canceled flight, missed connection, terminal changes (2x)
  24. Customer Service Customer Complaint
  25. Customer Service Non existant costomer service
  26. Customer Service Forced to pay $200 to rebook my flight
  27. Customer Service FLIGHT ATTENDANT RAGE
  28. Customer Service POOR SERVICE IN ALL WAYS!
  29. In-flight Issue My letter to AA: Animals in the Cabin
  30. Customer Service Letter to AA unanswered...still waiting for refund.
  31. In-flight Issue Bad Bathrooms on flight
  32. Customer Service Stolen items from luggage Flight 850...Anyone else??
  33. Customer Service Fight left before scheduled time and left passenger behind
  34. In-flight Issue very late flight, food disgusting, horrible staff
  35. Reservations they didn't honor the reservation and changed price
  36. Customer Service AA Staff rude and unhelpful to minor traveling alone.
  37. Suggestion more confort
  38. In-flight Issue terrible flight
  39. Canceled / Delayed / Overbooked Flight Cancelled, Rude Staff, Weak Compensation
  40. Suggestion Allow Pet Reservations to be made together with Passenger's
  41. Baggage Problem Contracted service to deliver lost bags
  42. Canceled / Delayed / Overbooked Lousy Attitude gives Lousy Service
  43. Canceled / Delayed / Overbooked Great Customer Service!
  44. Customer Service AA dishonest and use dirty trick
  45. Customer Service Dissatisfied with business class service throughout
  46. Canceled / Delayed / Overbooked Ruined vacation to Costa Rica
  47. Baggage Problem Thieves handling your carry-on luggage.
  48. Canceled / Delayed / Overbooked Delayed Flight DFW
  49. Baggage Problem Lost Luggage - No Help whatsoever
  50. Customer Service Rude and agressive cabin crew
  51. Reservations DO NOT USE AMERICAN AIRLINES!!!!
  52. Customer Service Lost luggage
  53. Customer Service Not allowed to board
  54. Canceled / Delayed / Overbooked The 6 1/2 hour ---50 minute flight
  55. In-flight Issue Horrible Service on AA943 MIA-EZE in First Class
  56. In-flight Issue stolen carry-on bags
  57. Canceled / Delayed / Overbooked Canceled honeymoon flight - no reimbursement
  58. Canceled / Delayed / Overbooked Flight canceled "3" times - Dallas to Houston Hobb
  59. Check-in / Boarding All planes delays because of slow counter service in Toronto
  60. In-flight Issue Defective air conditioning on flight 903 from Miami to Ccs
  61. Customer Service Not Allowed on Board
  62. Canceled / Delayed / Overbooked American Airlines Fiasco June 28-June 30, 2007 LGA - DFW
  63. In-flight Issue bad food, beverages, entertainment, legroom, assistance
  64. Customer Service look at the reply, notice something odd?
  65. Canceled / Delayed / Overbooked Misconnect?
  66. Customer Service customer service
  67. Canceled / Delayed / Overbooked purchased tickets-overbooked flight-rented a car-no compensa
  68. Customer Service Poor Service
  69. Canceled / Delayed / Overbooked Delayed, cancelled - ?? Are they ever on time?
  70. Customer Service Lost luggage-horrible customer service!
  71. Check-in / Boarding comically rude treatment;crew tardiness;general incompetence
  72. Customer Service AA REVOKED My Elie Milgeage Membership Privileges !!
  73. Check-in / Boarding AA REVOKED My Elie Milgeage Membership Privileges !!
  74. Customer Service AA Security Seized My Advantage Mileage !!
  75. In-flight Issue Seating
  76. Baggage Problem BREAKAGE IN MY KIDS LUGGAGE...AND MINE.
  77. Baggage Problem Baggage delay
  78. Customer Service Forced to buy 2 full price tickets for missing flight
  79. Suggestion Top Ten Things AA Can Do To Improve The Customer Experience
  80. Baggage Problem Baggage "Lost" for a month at Airport of Origin
  81. Baggage Problem Missing Baggage in Bulgaria
  82. Customer Service Rude Austin AA Counter Staff
  83. Baggage Problem Just tell me the truth!
  84. Baggage Problem AA has no "Customer Relations" Dept.
  85. Canceled / Delayed / Overbooked American Airlines stole our honeymoon!
  86. Reservations beware! ticket change policy online booking
  87. Suggestion I have lost my luggage 4 times and they paid me peanuts...
  88. In-flight Issue The scariest landing of my twenty years of flying- AA1735
  89. Baggage Problem Lost Fish
  90. Customer Service cancer is not a good enough reason for AA
  91. Customer Service Rude gate staff in Dallas
  92. Customer Service Family Stuck On Plane For 8+ Hours For 30 Minute Flight
  93. In-flight Issue Presumptuous captain.
  94. Canceled / Delayed / Overbooked Stranded in Chicago whilst grandmother dying in Nashville
  95. Check-in / Boarding Refused to check in elderly
  96. Baggage Problem bagges goes to central america
  97. Customer Service Irresponsible and Inconsiderate Of The Aged
  98. Check-in / Boarding Plane departs early leaving passenger behind
  99. Baggage Problem Property STOLEN from Baggage
  100. Canceled / Delayed / Overbooked AA Cancelled our Flights, Their Response: Flight Doesn't Exist
  101. Reservations Very Unhappy
  102. Canceled / Delayed / Overbooked AA ruined my time with my fiance
  103. Canceled / Delayed / Overbooked AA ruins Christmas Eve and takes no responsibility
  104. Canceled / Delayed / Overbooked JFK to Paris cancelled and no AA employees in site
  105. Baggage Problem No luggage-lies-and agents who cannot read
  106. In-flight Issue Contamination
  107. Customer Service Is there really an AA customer service?
  108. In-flight Issue poorly designed plane and bad movies
  109. Check-in / Boarding Wheelchair Mayhem
  110. Canceled / Delayed / Overbooked Worst travel experience i've ever had, Courtesy of American Airlines
  111. Customer Service No Supervisors? Major Problems!
  112. Baggage Problem Missing luggage
  113. Customer Service Columbian Disaster
  114. Canceled / Delayed / Overbooked AA Mechanical Delay - Stuck in Mexico with NO HELP from AA
  115. In-flight Issue The Airplane
  116. Suggestion Improvements
  117. Customer Service Customer service... What's that?
  118. Customer Service belize bombshell
  119. Customer Service New site
  120. Customer Service New Site
  121. Baggage Problem What should My son Wear??????
  122. Baggage Problem What should My son Wear??????
  123. Canceled / Delayed / Overbooked Beware of electronic tickets
  124. Check-in / Boarding Missed Fight back to the U.S
  125. Reservations Wrong AA departure time
  126. Customer Service Cust Svc Supervisor "Shandy" Hung Up on Me!
  127. Reservations AA switched our seats
  128. Canceled / Delayed / Overbooked Lost Connections TO & FRO Dominican Republic.
  129. Customer Service Left in Chicago no customer service
  130. Baggage Problem Damaged Baggage & Lost Items
  131. Canceled / Delayed / Overbooked American cancels flights with no concern for passengers
  132. Check-in / Boarding Seat assignment policy?
  133. Canceled / Delayed / Overbooked Delays stupidly handled 3/30
  134. Customer Service Animosity
  135. Customer Service American Airlines, a gross INCONVENIENCE
  136. Customer Service contacting american airlines
  137. Reservations canceled my flight then lied about an earlier flight
  138. Canceled / Delayed / Overbooked Cancellations and LIES
  139. Canceled / Delayed / Overbooked debacle
  140. Canceled / Delayed / Overbooked Delayed from Haiti
  141. Check-in / Boarding Delta ripped me off!
  142. Canceled / Delayed / Overbooked Cancellations - plural
  143. Customer Service An Abomination in Customer Service
  144. Suggestion Price gouging by American Airlines
  145. Canceled / Delayed / Overbooked American Airlines are an abomination
  146. Canceled / Delayed / Overbooked OMG. This was the worst!
  147. Baggage Problem We landed...our luggage didn't!
  148. Customer Service Sindy Jacomm
  149. Canceled / Delayed / Overbooked 37 Hrs from St. Maarten to Seattle
  150. Reservations Unable to pay for reservation
  151. Customer Service I can't call Customer Service, I have to email????
  152. Baggage Problem How does a bag NOT get ON a direct flight???
  153. Customer Service 3 months later i received my baggage- and half the things missing
  154. Canceled / Delayed / Overbooked Shame on you American Airlines!
  155. In-flight Issue American Airlines Runs out of Food
  156. In-flight Issue Telephones in Armrests
  157. Customer Service rude reps and supervisor
  158. Canceled / Delayed / Overbooked American Airlines...never again
  159. Customer Service AA Agents @LaGuardia ....
  160. Customer Service Can you believe this still happens?!
  161. In-flight Issue Movie screen didn't work
  162. Baggage Problem Australian wedding
  163. Reservations Contact AA managment directly
  164. Suggestion New baggage charges
  165. Baggage Problem Bag EXTERMINATION from Boston to Austin
  166. Canceled / Delayed / Overbooked The Lost Connection
  167. Suggestion Get Real
  168. Canceled / Delayed / Overbooked American Airlines has lost another (previously loyal) customer [AA225/AA226]
  169. Canceled / Delayed / Overbooked Screwed yet again by AA 1856/1902
  170. Customer Service Screwed yet again by AA 1856/1902
  171. Customer Service Liar liar pants on...
  172. Canceled / Delayed / Overbooked Stuck @ O'Hare 05/11/08 Flight 4009
  173. Canceled / Delayed / Overbooked Flight 902
  174. Canceled / Delayed / Overbooked LAX - HNL. First Class? only in price.
  175. Customer Service AA Employees Given Paying Passenger Seats
  176. Canceled / Delayed / Overbooked AA: incompetent, dishonest, unconscionable
  177. Canceled / Delayed / Overbooked 100% delay rate
  178. Customer Service yes your employee treated me bad
  179. Baggage Problem Baggage Missing
  180. Canceled / Delayed / Overbooked American To Nicaragua Nightmare!
  181. Canceled / Delayed / Overbooked marooned in lima
  182. Customer Service Harassment for tips. La Guardia #4882
  183. Customer Service dishonest and arrogant attitudes
  184. Customer Service Appalling customer service/rudeness etc
  185. Customer Service Customer Service!
  186. Customer Service Pregnant Wife refused pre-boarding
  187. Customer Service Horrible Service
  188. Baggage Problem Refusal to reimburse costs for lost baggage-AA Flt.24
  189. Canceled / Delayed / Overbooked Sewage in the Air!
  190. Customer Service Flight cancelation
  191. Canceled / Delayed / Overbooked Delayed Flight Cancelled
  192. Canceled / Delayed / Overbooked flight delayed, staff are retarded
  193. Customer Service deploying and they dont care
  194. Suggestion GO out of business!!
  195. Canceled / Delayed / Overbooked No refund / flight
  196. Canceled / Delayed / Overbooked No refund / flight
  197. In-flight Issue Flight 2012 from DFW-RNO on July 11th
  198. Baggage Problem Baggage Destroyed
  199. Canceled / Delayed / Overbooked 7 day cruise turns into 5 day cruise!
  200. Baggage Problem Lost baggage, 6 months on and still no response from AA
  201. Baggage Problem Missing Luggage
  202. Customer Service Flights delayed/No response from Customer Services
  203. Baggage Problem poor airline service
  204. In-flight Issue Horrible Service, AA 181, 7/23/08
  205. Customer Service cancelled flight, AA 181, 7/23/08. JFK to LAX
  206. Canceled / Delayed / Overbooked Mia > Sdq > Mia
  207. In-flight Issue What is AA thinking?? flight 1784 DFW-AUS Aug. 3
  208. Baggage Problem seriously? flight 1784 DFW-AUS Aug. 3
  209. Suggestion Train your employees!
  210. Suggestion Save the Airlines !!!
  211. Customer Service American Sorry Airline ASA, best know as AA!! AA62, AA131
  212. Check-in / Boarding American Airlines Shakes down 13 yr old
  213. Baggage Problem Unprofessional Employees
  214. Customer Service This airline just doesn't get it
  215. Baggage Problem Ineptitude and then to top it off, extortion...
  216. Canceled / Delayed / Overbooked How can it take two days to fly from NYC to Chicago?
  217. Check-in / Boarding Rude staff self check in
  218. Baggage Problem Delays, indifference, lost luggage, the normal routine...
  219. In-flight Issue Very Scary...
  220. Baggage Problem Ruined Trip
  221. Baggage Problem Flight from LAX to DEN on Aug 20th
  222. Canceled / Delayed / Overbooked Delays, delays and more delays
  223. Canceled / Delayed / Overbooked Policy???
  224. Reservations American Airlines and the handicapped
  225. Reservations AA Ruins Thanksgiving and says "I dont care"
  226. Customer Service AA Ruins Thanksgiving and says "I dont care"
  227. Check-in / Boarding horrible customer service
  228. Canceled / Delayed / Overbooked Mechanical problems on 3 flights, 2 day delay getting to Argentina
  229. Customer Service 3rd Letter to Spirit, no response
  230. In-flight Issue Insufficient air conditioning AA Fl#1445 DFW to PHX
  231. Baggage Problem theft in delayed baggage AmEagle 4574
  232. Customer Service AA - a nightmare...
  233. Canceled / Delayed / Overbooked American: St. Lucia to EWR, toilet problem, flight cancelled, hot airport, etc
  234. Baggage Problem Hand checked bag at gate
  235. Customer Service Breast Cancer Survivor Disrespect
  236. Customer Service Preboarding issues?
  237. Customer Service AA baggage extortion scam on 785
  238. Canceled / Delayed / Overbooked Rerouted Flight AA 2008
  239. Canceled / Delayed / Overbooked AA5027 - 10 hours waiting for mechanics at the airport
  240. Baggage Problem Tiger Airways damage bag, then no staff on desks to report it to??
  241. Reservations Lost Seats, Flght1649, DWF/ONT,11/03/08
  242. Baggage Problem Bag in Miami, I'm in New York
  243. Check-in / Boarding Belligerent American Airline Curbside Employee
  244. Reservations AA lies about unused tickets policy IT IS LESS THEN A Year
  245. Reservations can somebody please help me
  246. Customer Service Belligerent Obnoxious AA Employee/Miami Airport
  247. Baggage Problem Lost bags both directions - then delivery services lies
  248. Suggestion Have lost baggage clerks who can spell
  249. Suggestion Lost bags
  250. Baggage Problem Miserable Trip on American