View Full Version : British Airways Complaints

  1. Baggage Problem British Airways: Baggage lost for 21 days, still no compensation
  2. Check-in / Boarding British Airways: Disappointed Customer
  3. Check-in / Boarding British Airways - denied upgrade because of sexual preference
  4. Customer Service British Airways is Bad
  5. In-flight Issue British Airways Running out of water during flight
  6. Customer Service British Airways cabin crew vote to strike over Christmas holidays
  7. Check-in / Boarding British Airways failed me badly
  8. Customer Service British Airways appaling customer service
  9. Check-in / Boarding BA and BMI, Bad Combination!!!
  10. In-flight Issue BA move to top of my sh8t list displacing even Ryan Air
  11. Customer Service I am disabled and British airways failed to supply Oxygen for my needs
  12. Reservations Do Not Trust The Phone Reservation System!!!!
  13. Customer Service dumped by BA
  14. Canceled / Delayed / Overbooked British Airways Cancelled Flight
  15. Customer Service British Airways - Racist and rude Air hostess, mocking me
  16. In-flight Issue Flight attendant broke my netbook
  17. Customer Service administation gharges
  18. Check-in / Boarding Disabled passenger kicked off a flight
  19. Customer Service BA fees and upgrades
  20. Customer Service Open Letter to British Airways CEO, Willie Walsh
  21. Canceled / Delayed / Overbooked Wifes journey a shambles, mine a shambles.......what next?
  22. In-flight Issue I'm a security risk
  23. Customer Service British Airways the worst
  24. Canceled / Delayed / Overbooked The BA debacle of December 2010
  25. Reservations Changing a business class ticket bought with points
  26. Customer Service Overcharges for infants
  27. In-flight Issue Attendants serving chlorinated water to babys
  28. In-flight Issue Attendants serving chlorinated water to babys BA950
  29. Reservations Changing date of travel
  30. Reservations Changing date of travel BA0219 from 9th to 6th April 2011
  31. Customer Service no refund after cancellation with technical failure
  32. Customer Service Another story from December 2010 snow strom
  33. Customer Service Food Poisoning and no response
  34. Canceled / Delayed / Overbooked Missed connection because of BA delay
  35. Customer Service No Refund After 8 Months!
  36. British Airways - pay more to choose seat
  37. Customer Service Poor Customer Service on British Airways
  38. Customer Service not even a flight credit for the very ill
  39. Baggage Problem Vacation nightmare with BA
  40. Customer Service BA has NO customer service
  41. Check-in / Boarding BA denied boarding
  42. In-flight Issue Purse stolen aboard BA flight
  43. Customer Service Should you Fly British Airways?
  44. Check-in / Boarding British Airways racial rpofiling
  45. Customer Service BA Rip off - BA sells me back my own seat - Disgraceful customer service
  46. Customer Service Do they even read what you write?
  47. Canceled / Delayed / Overbooked British Airways They let me down
  48. Customer Service Need help understanding BA ticketing rules..BA Customer service unwilling to help
  49. Customer Service BA632 LHR to Athens on 6th November 2011
  50. Reservations Website freakout
  51. Customer Service BA left British baby and mother stranded at terminal
  52. In-flight Issue Refusal of Wheel Chair assistance and any help for the disbaled and elderly
  53. Suggestion Remove the Management
  54. Customer Service Who to complain to at British Airways
  55. Check-in / Boarding Lose the arrogance
  56. Canceled / Delayed / Overbooked BA Orlando LGW delay will cause us to miss our flight
  57. Check-in / Boarding BA Seating Policy - Discrmination
  58. Check-in / Boarding Is it just British Airways or the Airline Industry?
  59. Reservations Group Bookings - changing name - nightmare!
  60. Canceled / Delayed / Overbooked Aa6152 operated by ba189 30 march
  61. Customer Service Broken seat belt
  62. Check-in / Boarding BA check in at Heathrow
  63. Customer Service British Airways: bad customer service in London
  64. In-flight Issue Customer Relations ignoring complaint
  65. Reservations Changing a passenger name - BA mistake
  66. Canceled / Delayed / Overbooked AC 848 dated 20.06.2012-booking ref-P4NKWR
  67. Reservations Upgrading a relatives ticket as a surprise gift
  68. Customer Service How BA treats the elderly
  69. Baggage Problem unaccompanied baggage
  70. Check-in / Boarding Seats prebooking on a BA/Flybe codeshare flight
  71. Canceled / Delayed / Overbooked Flights to and from Brussells BA0396
  72. Canceled / Delayed / Overbooked Short Notice for Cancellation
  73. Check-in / Boarding Gobsmacked with British Airways: To Fly. To Serve, well fly mainly...
  74. Canceled / Delayed / Overbooked LGW to MAN I got 400 from BA for cancelled flights
  75. Reservations BA Changed Return Date on Booking: Worst Customer Service Experience Ever
  76. Canceled / Delayed / Overbooked Lost a day thanks to BA0192 on Dec 8 2012
  77. In-flight Issue Food on Club Class
  78. Reservations Ticket refund for reserved seats not available
  79. British airways service to pregnant woman with 9 months old baby.
  80. Customer Service Rediculous Fee Rip Off
  81. Customer Service Rediculous Fee Rip Off
  82. Customer Service BA (Judy) loves to say no without looking for a solution
  83. Customer Service Cabin change and BA not responding to requests for refund
  84. Customer Service Horrible exp on BA184 had accident and no medical support extended timely
  85. Customer Service APPALLING :mad:
  86. Customer Service Online customer service (BA) re: Venice to Tampa
  87. Customer Service Broken seat for $42, on BA
  88. Baggage Problem British Air loses baggage again
  89. Canceled / Delayed / Overbooked British Airways Shame
  90. In-flight Issue Flashing light from london to Singapore
  91. Suggestion Improvements
  92. Customer Service Cancun-Gatwick no seat! Nightmare
  93. Customer Service Dont buy a ticket on British Airways website
  94. Customer Service Feel totally ripped off after BA cancelled retrun flights
  95. Customer Service Lost luggage and the worst customer service in aviation
  96. Check-in / Boarding Boarding
  97. Total customer service failure at BA
  98. Customer Service Black Christmas from British Airways
  99. Baggage Problem BA poor lost luggage customer service
  100. Customer Service BA - caveat lector
  101. Canceled / Delayed / Overbooked Why is BA cancelling so many LHR/JFK flights
  102. Customer Service Not allowed to change a business class flight
  103. Customer Service waiting over 5 months for refund
  104. Canceled / Delayed / Overbooked Delayed flight/ had to pay for additional flight
  105. Canceled / Delayed / Overbooked DragonAir Massive Cancel Flights and Ask Me to Pay
  106. Customer Service Baggage Check-In Lady Cost me 244
  107. Canceled / Delayed / Overbooked BA overbooked and balking at refund for Business Class
  108. Customer Service BA's Poor Customer Service
  109. Reservations Unreliable agent in London
  110. Customer Service No care about customer, it is customer nerves
  111. Baggage Problem British Airways get away with "murder"
  112. Canceled / Delayed / Overbooked Gold Card Member treated badly
  113. Canceled / Delayed / Overbooked BA reneging on overbook compensation offer - anyone else?
  114. Canceled / Delayed / Overbooked Airline should take responsibility for this
  115. Check-in / Boarding False connection times Heathrow
  116. Customer Service Appalling service
  117. British Airways Flights cheaper days AFTER sale!
  118. Customer Service Adding Insult to Injury
  119. Canceled / Delayed / Overbooked Cancelled onward transfer
  120. Customer Service 3 day travel from Bangalore to Phoenix
  121. Customer Service how to get them to speak
  122. Canceled / Delayed / Overbooked BA robber me of $5000
  123. In-flight Issue BA dishonest pricing
  124. Customer Service Poor BA customer service
  125. Suggestion They could try to be honest in their pricing
  126. Reservations Refund
  127. Customer Service 2 hour call to british airways
  128. Check-in / Boarding BA denied boarding to disabled passenger
  129. Check-in / Boarding BA : Treatment to my mom(81year old partially blind)
  130. Reservations Cancelled off Flight BA206
  131. Customer Service appalling treatment when flight was cancelled
  132. Customer Service Flight Change
  133. Baggage Problem Lost Bag and refusal to do anything
  134. Reservations Over charged on price given on the phone
  135. Customer Service Mr
  136. In-flight Issue Passport, money stolen BA 92from Toronto,London
  137. Canceled / Delayed / Overbooked Delayed in Madrid - BA fobbing me off still!
  138. Customer Service Poor service and ridiculous small print becoming the norm for this airline
  139. Customer Service Stranded and mistreated
  140. Baggage Problem When Unhelpfulness becomes an ethos
  141. In-flight Issue Delay, seating, bad customer service
  142. Canceled / Delayed / Overbooked BA1342 - 07 FEB - Diverted to MAN
  143. In-flight Issue Attacked by bed bugs for 12 hours!
  144. Canceled / Delayed / Overbooked Cannot get a refund
  145. Customer Service Food poisoning on AMerican and BA dont want to help
  146. Canceled / Delayed / Overbooked Paid for preassigned seats.
  147. Canceled / Delayed / Overbooked Cancled delayed lost baggage delay baggage no refund no reimb
  148. Customer Service British Airways Or Bad Airline?
  149. Check-in / Boarding No-show clause BA887
  150. Customer Service Refund of excess amount charged
  151. Canceled / Delayed / Overbooked BA 1337 27th March
  152. Canceled / Delayed / Overbooked Still waiting for Full Refund
  153. Customer Service Hidden Charges.
  154. Baggage Problem Forced to check compliant bag + damage
  155. Customer Service Mr Sripada Ramarao
  156. Canceled / Delayed / Overbooked Refused to refund seat assignments
  157. Customer Service Double Charge
  158. Customer Service Terrible service integration and no customer service support
  159. Check-in / Boarding HUGE FAIL for British airways for 36 passengers left behind on 6/2/16
  160. Baggage Problem Suspect BA staff stole HERMES bag
  161. Frequent Flyer Program don't book with British Airways
  162. Check-in / Boarding Ba0487
  163. Canceled / Delayed / Overbooked BA1491 GLA to LHR on 24 Jun 2016
  164. Customer Service No response
  165. Baggage Problem Send my bag to me
  166. Customer Service Insulting customer service
  167. Baggage Problem Wouldn't wish this on anyone
  168. Baggage Problem BA 891/Aniket Trimbakkar
  169. Reservations The Joys of flying BA
  170. Customer Service BA customer service is an oxymoron.
  171. Customer Service just plain bad customer handling
  172. Reservations Monies taken under false pretences
  173. In-flight Issue drunken potentially dangerous passengers not controlled
  174. Baggage Problem Bags Lost for 8 Days on Dream Vacation
  175. Customer Service Worst customer service ever
  176. Baggage Problem Took money from my bank account without telling me
  177. Canceled / Delayed / Overbooked No Response or compensation for cancelled flight in July
  178. Customer Service Refusal to refund for cancelled flight
  179. Canceled / Delayed / Overbooked BA Price Gouging
  180. Canceled / Delayed / Overbooked BA Horrible Service
  181. Canceled / Delayed / Overbooked Delayed flight for 3 hours only a sandwich given on board
  182. Reservations Nightmare for families living abroad in crisis
  183. Customer Service BA 0031 (booking reference Y2WSGJ)- Utter contempt for customers
  184. Canceled / Delayed / Overbooked BA canceled my flight without consent, then lied to me.
  185. Baggage Problem Worst service ever when baggage lost
  186. In-flight Issue Poor service
  187. Customer Service ...no service?
  188. Reservations Charged twice for same ticket
  189. Customer Service BA First Class - Extremely Disappointing
  190. Customer Service Can't get help
  191. Check-in / Boarding Rampant Greed
  192. Customer Service Ba non response to extortionate charges due to bereavement
  193. In-flight Issue Feeble lack of care
  194. Customer Service Bad Beyond Words
  195. In-flight Issue Very Disappointed with British Airways
  196. Baggage Problem Lost Luggage
  197. Check-in / Boarding Absolute disgusting/racist service
  198. Reservations Overcharging on booking due to an error on their website
  199. Reservations Shame on ba
  200. Canceled / Delayed / Overbooked Terrible Travel Experience - They steal your money
  201. Horrible travel experience - Abusive co-passenger
  202. Reservations Incident: 170602-002888
  203. Canceled / Delayed / Overbooked Wrong statement about cancelled flight - Emp: Fernando Anholon - BA915 25.05.17
  204. Reservations BA2205 - Punta Cana - Mis-sold seats
  205. Baggage Problem Baggage missing
  206. Baggage Problem Lost baggage!
  207. Canceled / Delayed / Overbooked BA refusing EU compensation
  208. Check-in / Boarding Mrs
  209. Frequent Flyer Program Seat Allocation
  210. Canceled / Delayed / Overbooked Compensation
  211. Customer Service dawn1938
  212. Check-in / Boarding Extra 2 bags of 2 Tickets got charged as 3 bags
  213. Customer Service Can't change name so 2 year old son can't fly for Thanksgiving???
  214. Customer Service Seat Reservation
  215. Check-in / Boarding Denied boarding
  216. Reservations eVoucher denied because website faulty