View Full Version : Delta Air Lines Complaints

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  1. Writing a Letter of Complaint to Delta Air Lines
  2. Canceled / Delayed / Overbooked Flight Cancellation Problems
  3. Reservations Unused Tickets not honored
  4. Reservations Booking cancelled after reservation confirmed
  5. Customer Service SEVERE problems trying to get reimbursement
  6. Baggage Problem Waited 1 hour and 45 minutes to get luggage
  7. Check-in / Boarding Advised of non-scheduled stop at boarding
  8. Customer Service Delta Airlines are liars and they RIPPED ME OFF!
  9. In-flight Issue The trip from hell on delta 1st class service!
  10. Customer Service Mechanical problems, poor customer service!
  11. In-flight Issue First class ticket, Economy class service...no more Delta
  12. Canceled / Delayed / Overbooked Don't plan to be there on the day you booked
  13. Canceled / Delayed / Overbooked Worst airport experience of my life
  14. Baggage Problem Luggage lost, no amenities kit given, didn't compensate taxi
  15. Customer Service Delta Airlines Treats Dogs Better Than People
  17. Canceled / Delayed / Overbooked Flight delayed, missed connection, was not compensated
  18. In-flight Issue International Flights
  19. Suggestion 6 tips to improve delta service
  20. Check-in / Boarding Stranded in New York by Delta
  21. Check-in / Boarding Inconsistency with charges for being over the weight limit
  22. Canceled / Delayed / Overbooked Flight delayed
  23. Customer Service Flight cancelled, difficulty reaching cust. serv., no reply
  24. Customer Service Northwest Airlines treats customers like...they don't need o
  25. Check-in / Boarding Not allowed to go to the check-in counter due to 5 min.
  26. Customer Service Northwest Airlines continues the Racism
  27. Check-in / Boarding Problems boarding, in-flight, checking-in...never again.
  28. Canceled / Delayed / Overbooked Flight cancelled, no warning, Expedia had to resolve
  29. Customer Service Incompetent !!! customer service...
  30. Reservations The worst airline experience ever - Flight
  31. Canceled / Delayed / Overbooked Delta assigned our seats to someone else + lost our luggage
  32. Customer Service Was told I could redeem tickets, now having problems.
  33. Customer Service On hold for 2 hours, need to cancel flight.
  34. Check-in / Boarding Baggage Check Wait
  35. In-flight Issue Chaos and distress experienced during several flights
  36. Baggage Problem Paid $81 extra for luggage, got damaged, they won't repair
  37. Baggage Problem Damaged luggage, no one waiting with wheelchair
  38. Customer Service Very unhelpful staff
  39. Customer Service Northwest strikes again!I too had a bad experiences with NWA
  40. Check-in / Boarding Refusal to allow customer to check in
  41. Customer Service Missed Connection, Lost Luggage, Not Their Problem
  42. Canceled / Delayed / Overbooked Only Rochester, NY Flight to JFK Cancelled
  43. In-flight Issue Reference dl flight 125 from Brussels to Atlanta
  44. Reservations credit card charges
  45. Baggage Problem Baggage Delayed Because Plane Heldfor 2 Passengers
  46. Customer Service avoid at all costs
  47. Baggage Problem How do I file a complaint with the FAA?
  48. Customer Service request for refund of penalty charge
  49. Customer Service Flight cancelled, not informed parents stranded in Amsterdam
  50. Check-in / Boarding Stay away from NWA/KLM. See what my parents underwent.
  51. Canceled / Delayed / Overbooked See what my parents underwent, stay away from NWA/KLM
  52. In-flight Issue Delta Nightmare - In First Class!!
  53. Baggage Problem Luggage lost >2 weeks
  54. Customer Service Delta says the problem is weather-related; that's not true
  55. Baggage Problem lost baggage - more than four months with no reply!
  56. Canceled / Delayed / Overbooked Refusal to book on another flight after cancellation
  57. Canceled / Delayed / Overbooked DL744 25 June 2007 cancellation
  58. Customer Service ...what?
  59. Customer Service Customer(DIS) Service
  60. Canceled / Delayed / Overbooked Paying for BAD service
  61. Suggestion Get bought out by another airline...
  62. Baggage Problem Lost Baggage 2 weeks ago. Customer service sucks
  63. Baggage Problem northwest
  64. Customer Service Horrible NWA Customer Service Experience
  65. Canceled / Delayed / Overbooked mechanical problems, cancellation, hassle
  66. Baggage Problem "delayed" luggage not actually delayed
  67. Canceled / Delayed / Overbooked Horrible Business Trip
  68. Canceled / Delayed / Overbooked Why Delta doesn't respond?
  69. REPORT: Delta Air Lines has been caught ridiculing its customers here
  70. Suggestion Delta Air Lines has been caught ridiculing our members here.
  71. Canceled / Delayed / Overbooked Flight Delays due to ATC
  72. Delta Employee's Response to our Announcement
  73. Canceled / Delayed / Overbooked Numbers for Customer complaints
  74. Baggage Problem Stolen Cameras
  75. In-flight Issue treatened with arrest for using bathroom
  76. Canceled / Delayed / Overbooked No compensation for delayed flight
  77. Customer Service compensation--how to know if it is fair?
  78. Customer Service Extreme Service Problems from Delayed Flight
  79. Suggestion Delta deserves bankruptcy
  80. Suggestion Enter bankruptcy / sack those in Ivory towers
  82. Reservations Lower fare exchange
  83. Customer Service Descrimination to the disabled permamnent or temporary
  84. Canceled / Delayed / Overbooked cancelling our flight 6 weeks in advance
  85. Customer Service NWA needs to train staff in customer service
  86. Canceled / Delayed / Overbooked A Trip from Hell Courtesy of Delta Air Lines
  87. Check-in / Boarding Major Inconvenience caused by ticket agent
  88. Baggage Problem My luggage got drowned!
  89. In-flight Issue Delta Shows Uncensored Version of "Knocked Up" In Coach! (Warning:Graphic Photos)
  90. Canceled / Delayed / Overbooked Delayed again
  91. Canceled / Delayed / Overbooked Overbooking FUN
  92. Canceled / Delayed / Overbooked Breach of Contract
  93. Baggage Problem Oklahoma City Sucks!
  94. Canceled / Delayed / Overbooked Delayed flight
  95. Customer Service NWA - Horrible! Incompetent
  96. Baggage Problem Seeking passengers with lost luggage on KLM657 Amsterdam-Newark 14 December, 2007
  97. Baggage Problem Delta ruins yet another vacation
  98. Customer Service 11 hour delay with rudeness to boot
  99. Customer Service Delta Gives False Updated Itinerary Info
  100. Customer Service WHAT?? NWA has customer service??
  101. Customer Service Here is a discount certificate... our apologies
  102. Baggage Problem US Airways: Lost Baggage in Phoenix 3 times in 4 weeks.
  103. Customer Service I'll never again fly Delta
  104. Canceled / Delayed / Overbooked Delta unfAIRLINES
  105. Canceled / Delayed / Overbooked Canceled flight and passengers bumped?
  106. Canceled / Delayed / Overbooked Worst Experience posible
  107. Reservations Wrong name by Customer Service Agent
  108. Baggage Problem Delta Don't Care About my stuff
  109. Customer Service I will never fly delta again!!!
  110. Baggage Problem Copy of complaint sent to NWA "customer service"
  111. Canceled / Delayed / Overbooked Will never fly Delta again..
  112. Customer Service Group Travelers Ripped Off
  113. Reservations Premium seat assignments
  114. Reservations online reservation defaulted causing added fees
  115. Canceled / Delayed / Overbooked Worst flight ever...
  116. Canceled / Delayed / Overbooked Delta going down the drain !!!
  117. Canceled / Delayed / Overbooked Delta bad service
  118. Canceled / Delayed / Overbooked Delta lied
  119. Customer Service Delta DOUBLE charge my money!
  120. Suggestion Change of Corporate Mission - THE FAMILY
  121. Baggage Problem Worst Experience, Airline or otherwise, it cost my business $100,000ís!!!
  122. Customer Service Two Trips, Two Months, Two Nightmares
  123. Check-in / Boarding Check-in Charge
  124. Check-in / Boarding ticket not honored
  125. Reservations Pay up front $100 to use credit from cancelled flight
  126. Customer Service Delta Ripped Me Off!!!
  127. Customer Service Called security when I asked for a manager
  128. Canceled / Delayed / Overbooked delta canceles flights to save money
  129. Customer Service Charge to talk to a person
  130. Customer Service Check in agents unwilling to help
  131. Canceled / Delayed / Overbooked delta cancels flight and doesn't notify
  132. Reservations Lower Fare exchange
  133. Check-in / Boarding Paid $100 to get on the plane
  134. Customer Service Delta Sucks
  135. Canceled / Delayed / Overbooked Poor planning and customer service
  136. In-flight Issue 4 yr old son not allowed back to seat then
  137. Customer Service Delta Customer Service,Poor at Best
  138. Canceled / Delayed / Overbooked Pilot/dispatch incompetence
  139. Canceled / Delayed / Overbooked Over 4 hours on tarmac JFK, over 2 hours @ gate
  140. Customer Service Customer service does not speak english
  141. Canceled / Delayed / Overbooked Delta FAILS! Do not fly Delta
  142. Canceled / Delayed / Overbooked Unaccompanied Minor
  143. Reservations Unbelievable fuel surcharge
  144. Customer Service Liars: My letter to Delta CEO Richard Anderson
  145. Suggestion Speak English and be courteous
  146. Canceled / Delayed / Overbooked It's time for a change!
  147. Suggestion Save the Airlines !!!
  148. Suggestion Save the Airlines !!!
  149. Canceled / Delayed / Overbooked never again
  150. Canceled / Delayed / Overbooked Held hostage for 20 hours - 25 hours from LHR to JFK
  151. Canceled / Delayed / Overbooked Trip to Europe
  152. Customer Service flight 894 from tampa fl to atlanta ga
  153. Customer Service perfectly planned scenario: extortion additional fee from the Delta's customer
  154. Canceled / Delayed / Overbooked Flight cancelled and no reimbursement! Anyone have ideas?
  155. Canceled / Delayed / Overbooked Delayed Flight
  156. Canceled / Delayed / Overbooked Delayed Flight
  157. Reservations Robbed by Delta
  158. Suggestion Think about the consumer
  159. Reservations American Airlines reservation SNAFU
  160. Customer Service Rude and insulting Delta supervisor
  161. Customer Service Blatantly Lied To by Supervisor
  162. Canceled / Delayed / Overbooked Flight cancelled twice, forced to stay in hotel, no voucher!
  163. In-flight Issue Delta tried to kill me
  164. In-flight Issue Will never fly Northwest again! Ever!
  165. Baggage Problem New luggage set destroyed!
  166. Suggestion Baggage charges!!!!!!!!! Never again NWA.
  167. Reservations "free" companion pass a joke!
  168. In-flight Issue flight (business class) made nightmare by purser
  169. Canceled / Delayed / Overbooked Vouchers? You don't really get valid vouchers
  170. Baggage Problem Cost Cutters??
  171. Customer Service Unwilling to help in any way
  172. Customer Service Security at its worst.
  173. Check-in / Boarding Gave away seats - newborn & 2 year old
  174. Suggestion How Can Delta Improve?
  175. Baggage Problem Livid does not even begin to describe
  176. Customer Service Delta Flight 4924 on November 5, 2008
  177. Customer Service Another complaint
  178. Canceled / Delayed / Overbooked This goes WAY beyond bumping!
  179. Customer Service First flight to the States so dissapointing
  180. Customer Service Delta charging for my assigned seats
  181. Customer Service My Delta complaint!!!!
  182. Reservations Best Price Guarantee an exercise in fraud
  183. Customer Service Northwest Airlines
  184. Customer Service Worst Customer service on Earth!!!
  185. Reservations Flight booking fraud
  186. Baggage Problem stolen items from checked in bag
  187. Customer Service My letter to Delta: The most arrogant employee
  188. Canceled / Delayed / Overbooked Delayed flight to accomodate late NWA employees
  189. Baggage Problem "Delta CEO can't reach Delta,Halifax" DL6163
  190. Customer Service Delta Ripped Us Off -Fuel & Baggage
  191. Check-in / Boarding Door Slams
  192. Check-in / Boarding Mystery Visa Requirement
  193. Check-in / Boarding Mystery Visa Requirement
  194. Customer Service Delta - first and LAST time I will EVER fly with them
  195. Customer Service I'm currently experiencing the single worst travel experience of my life
  196. Customer Service Flight DL6821 from JFK to IAH
  197. Customer Service Delta Nightmare Flight 1613
  198. Check-in / Boarding Airline Counter Cause Husband to Miss Flight
  199. Customer Service Do we bail out Delta Airlines next?
  200. Baggage Problem Cancelled flight, then Delta failed to reroute checked bag
  201. Customer Service Thrown in a police car
  202. Baggage Problem Delta often leaves baggage behind
  203. Canceled / Delayed / Overbooked family of 5 stuck at new york for over 24 hrs
  204. Canceled / Delayed / Overbooked Does Delta knowingly use safety-critical failures as revenue opportunities?
  205. Baggage Problem Paid for bags and they still didn't deliver
  206. Reservations Unfair Fees
  207. Reservations Reservation Changes, Delta UGH
  208. Canceled / Delayed / Overbooked Delta Air Complaint Overcharge overbooked flight
  209. Reservations Connecting flight was not even booked by Delta
  210. Baggage Problem Ms. Sarah Levine Simon
  211. Customer Service no answer regarding mile reinstatment
  212. Canceled / Delayed / Overbooked Delta Declines to Compensate Platinum FF Member for $2K in Costs for Cancelled Flight
  213. Baggage Problem Illegal Donation of Luggage to Charity
  214. Canceled / Delayed / Overbooked Worst experience
  215. Baggage Problem Lost Baggage
  216. Customer Service Left items on plane
  217. Baggage Problem Choose Delta If You Want a Major Buzz Kill to a Great Vacation
  218. Baggage Problem Choose Delta If You Want a Major Buzz Kill to a Great Vacation
  219. Customer Service Delta refuses to accept return of sky miles, flt 338 Jan 16, 09
  220. Customer Service Delta First Class is far from it! Customer Service could care less!
  221. Baggage Problem execess baggage weight
  222. Customer Service misrepresentation during booking
  223. Reservations Unannounced seating change....
  224. Customer Service Threatened on Delta flight 5806
  225. In-flight Issue Could be hazardous to your livelihood
  226. Canceled / Delayed / Overbooked Some advise please
  227. Baggage Problem My letter to Delta about my bag
  228. Customer Service My customer service agent acts like a child
  229. Baggage Problem Delta broke Golf Clubs
  230. Delta & Northwest Flight# Confusion
  231. Canceled / Delayed / Overbooked Dread
  232. In-flight Issue Delta Nightmare, Frequent Issues, Please Choose Another Airline
  233. Canceled / Delayed / Overbooked Code share route change - refund or pay extra fees - crazy
  234. Customer Service bad attitude of customer representative
  235. Canceled / Delayed / Overbooked bumped by delta
  236. Customer Service pick your battles wisely
  237. Baggage Problem Northwest RIP-OFF
  238. Reservations NWA Coupon eCert PK161 $100 - Fraud
  239. Baggage Problem Robbed
  240. Canceled / Delayed / Overbooked Secret Fees?!
  241. Customer Service A power drunk FA and the poor man
  242. Customer Service International flight #67 Zurich to Atlanta
  243. Customer Service Blaming the weather vs. accepting responsibility
  244. Customer Service $100 to cancel a reservation !
  245. Reservations $100 to cancel a reservation !
  246. Customer Service Blaming Weather But Was Mechanical
  247. Customer Service Delta
  248. Check-in / Boarding Poor customer service from Supervisor
  249. Check-in / Boarding Denied Boarding Due To Ignorance of Agent
  250. Canceled / Delayed / Overbooked Delta switching flights to Northwest - beware!!