Alaska Air / Horizon Air Complaints

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Mileage Plan Complaints

Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?

Won't Credit Frequent Flyer...

by cortney

Jul 3, 2011 7:13 PM

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Complaints in Forum : Alaska Air / Horizon Air Complaints

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Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Writing a Letter of Complaint to Alaska Airlines by AirlineComplaints.org	Jan 17, 2008 1:42 AM by combatbabyyeah	1	14,922
In-flight Issue Request 50% refund of first class fare by dronkersl	Oct 30, 2018 7:51 AM by dronkersl	0	748
Customer Service Stunned by Customer Service Behavior by PJ_Paradox	Apr 4, 2018 7:09 AM by Pop Alexandra	7	8,705
Reservations Bait & Switch by gvi	Mar 10, 2017 11:52 PM by gvi	0	3,012
In-flight Issue You want to charge me for being disabled? by johnhardy	Aug 17, 2016 3:37 AM by cliff7080	1	6,615
Check-in / Boarding Customer Service IS HORRIBLE by atorres	Jan 27, 2016 4:04 PM by atorres	0	4,003
Baggage Problems don't fly Alaska by boo_on_alaska	Oct 7, 2015 6:37 PM by TallRider67	8	7,932
Canceled / Delayed / Overbooked Cancelled flight by Kricketman	Jun 17, 2014 4:43 AM by unknown	2	12,177
Check-in / Boarding Flight left 27 min before newly posted time, leaving us behind by Flying Dutchman	Apr 10, 2013 5:37 PM by stonecold_1981	19	10,397
Customer Service Pretentious Pilots by Bats4Lashes	Nov 6, 2012 8:20 PM by cortney	4	6,252
Customer Service Unfair Treatment of Veterans by citizendoe	Nov 5, 2012 6:02 AM by pattis	4	5,996
Canceled / Delayed / Overbooked Abandoned in Ontario by detrickjw	Oct 26, 2012 2:45 PM by azstar	2	4,521
Check-in / Boarding Alaska Airlines standby for earlier connecting flight by Umpireernie	Oct 8, 2012 3:10 PM by The_Judge	5	8,032
In-flight Issue Lips moving, must be another lying, thieving airline employee by jimworcs	Sep 26, 2012 8:14 AM by jimworcs	0	4,579
In-flight Issue Kicked off Plan Family of 5 Kid Crying by noflyalaska	Jun 3, 2012 12:42 PM by azstar	19	11,256
damaged luggage by Tillamook	May 4, 2012 2:41 AM by Tillamook	0	3,671
In-flight Issue Had to sit with my head by my knees for 6 hours!! by workingman0226	Mar 23, 2012 3:18 PM by Gromit801	1	4,772
Customer Service Horrible treatment of customers by emle	Mar 13, 2012 3:37 PM by Gromit801	2	4,990
Suggestion Money means more than people by lifenbloom	Jan 27, 2012 4:59 AM by playmaker	7	8,021
Baggage Problems stolen items from luggage by genius	Jan 27, 2012 4:57 AM by playmaker	7	11,024
Baggage Problems Dog urine on my luggage ( 1 2) by camarors	Jan 27, 2012 4:54 AM by playmaker	32	14,519
Customer Service Squeezed Out of My Seat - Flight 365 by Travel-Guy	Jan 27, 2012 4:47 AM by playmaker	7	8,798
Canceled / Delayed / Overbooked Stuck on the plan. by justinmsimpson14	Jan 27, 2012 4:38 AM by playmaker	1	4,315
Customer Service We were abandoned by Thomas D	Jan 26, 2012 4:46 PM by Gromit801	3	4,757
Canceled / Delayed / Overbooked flight from SeaTac to Edmonton canceled with no true reason by lintrock	Jan 26, 2012 8:28 AM by playmaker	2	4,990
In-flight Issue Enough with the speeches by roadwarrior666	Jan 5, 2012 9:43 PM by zelda	14	7,916
Customer Service Alaska Airlines AS2227 - paid extra charge for their non working check-in by skalay	Dec 4, 2011 10:06 PM by Gromit801	2	4,495
Customer Service Discriminatory specials by bushco	Dec 1, 2011 11:35 PM by Bucc01	7	4,756
Customer Service First time experience with Alaska Airlines by WJKohlleppel	Sep 11, 2011 6:31 PM by jimworcs	7	7,659
Canceled / Delayed / Overbooked Problem with seat availability by Alaskan flyer	Sep 4, 2011 5:48 PM by Gromit801	2	4,643
Customer Service Happy ending by Hank Man	Jul 24, 2011 10:32 AM by jimworcs	5	5,536
Check-in / Boarding Nazi gate attendant by Wes Christensen	Jul 8, 2011 10:27 PM by Gromit801	5	6,588
Baggage Problems Rude baggage supervisor by Tarra0812	Jul 6, 2011 4:57 PM by Gromit801	5	6,030
Check-in / Boarding stranded on the 4th of July by stranded_Vet	Jul 5, 2011 4:09 PM by smit9722	8	5,879
Customer Service Do Not Honor Their Word by cmoffatt	Jun 14, 2011 4:23 PM by cmoffatt	4	5,257
Why Alaska Airlines Sucks and Could Care Less About You, Your Luggage or Your Time by Jnwinter	May 11, 2011 7:59 PM by jimworcs	2	9,640
Customer Service Flight attendents HATE working for Alaska by dbranson	Apr 21, 2011 4:00 PM by Gromit801	3	6,105
In-flight Issue Rude Flight Attendant by doogiekd	Mar 31, 2011 6:41 PM by Gromit801	20	14,553
Customer Service 86 Year Old Grandma gets booted off aircraft for being ill by joegoblue	Jan 27, 2011 12:07 PM by joegoblue	20	10,401
Baggage Problems Another customer with items stolen from luggage ( 1 2) by rthexton	Dec 23, 2010 1:48 AM by Researcher	48	18,600
Customer Service casting people hit with "change fees" when traveling by PKCast	Oct 9, 2010 10:26 PM by PKCast	0	3,854
Customer Service British Airlines Flight Cancellations Gives Horizon Re-booking Fees ($184)n by gordobean	May 31, 2010 8:10 AM by jimworcs	5	5,230
In-flight Issue Screeching kid belonged to the PILOT! ( 1 2) by shendison	Mar 31, 2010 8:17 PM by rerere	36	14,468
Baggage Problems Something to Consider by Gromit801	Feb 2, 2010 8:04 PM by rthexton	2	4,506
Baggage Problems Luggage Pricing Policy, and Customer Svc by Art Henry	Jan 12, 2010 5:10 AM by The_Judge	8	5,807
Customer Service Horizon at Helena, MT, very rude agent by Steve Steel	Jan 5, 2010 6:01 AM by Steve Steel	5	5,926
Check-in / Boarding Alaska Airlines practices extortion w/ baggage in Mexico! ( 1 2) by LA Ram	Jan 1, 2010 9:49 AM by The_Judge	31	13,853
Reservations As108 by Sandy D. Mazen	Dec 1, 2009 12:37 AM by PHXFlyer	1	5,711
Suggestion Because I used to love you, but it's all over now by joy105	Oct 29, 2009 11:59 PM by Gromit801	11	7,217
In-flight Issue Fairbanks to Anchorage service-less flights by joy105	Oct 29, 2009 4:37 PM by PHXFlyer	7	5,256
Customer Service Alaska MVP Gold turns to Southwest Airlines by [email protected]	Oct 29, 2009 4:13 PM by Gromit801	18	11,565

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