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Alaska Air / Horizon Air Complaints

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Sticky: Writing a Letter of Complaint to Alaska Airlines (1 Replies)
Last Post: combatbabyyeah, Jan 17, 2008 1:42 AM

In-flight Issue Request 50% refund of first class fare (0 Replies)

Last Post: dronkersl, Oct 30, 2018 7:51 AM

Customer Service Stunned by Customer Service Behavior (8 Replies)

Last Post: Iesha, Sep 4, 2018 7:33 AM

Reservations Bait & Switch (0 Replies)

Last Post: gvi, Mar 10, 2017 11:52 PM

In-flight Issue You want to charge me for being disabled? (1 Replies)

Last Post: cliff7080, Aug 17, 2016 3:37 AM

Check-in / Boarding Customer Service IS HORRIBLE (0 Replies)

Last Post: atorres, Jan 27, 2016 4:04 PM

Baggage Problems don't fly Alaska (8 Replies)

Last Post: TallRider67, Oct 7, 2015 6:37 PM

Canceled / Delayed / Overbooked Cancelled flight (2 Replies)

Last Post: unknown, Jun 17, 2014 4:43 AM

Check-in / Boarding Flight left 27 min before newly posted time, leaving us behind (19 Replies)

Last Post: stonecold_1981, Apr 10, 2013 5:37 PM

Customer Service Pretentious Pilots (4 Replies)

Last Post: cortney, Nov 6, 2012 8:20 PM

Customer Service Unfair Treatment of Veterans (4 Replies)

Last Post: pattis, Nov 5, 2012 6:02 AM

Canceled / Delayed / Overbooked Abandoned in Ontario (2 Replies)

Last Post: azstar, Oct 26, 2012 2:45 PM

Check-in / Boarding Alaska Airlines standby for earlier connecting flight (5 Replies)

Last Post: The_Judge, Oct 8, 2012 3:10 PM

In-flight Issue Lips moving, must be another lying, thieving airline employee (0 Replies)

Last Post: jimworcs, Sep 26, 2012 8:14 AM

In-flight Issue Kicked off Plan Family of 5 Kid Crying (19 Replies)

Last Post: azstar, Jun 3, 2012 12:42 PM

damaged luggage (0 Replies)

Last Post: Tillamook, May 4, 2012 2:41 AM

In-flight Issue Had to sit with my head by my knees for 6 hours!! (1 Replies)

Last Post: Gromit801, Mar 23, 2012 3:18 PM

Customer Service Horrible treatment of customers (2 Replies)

Last Post: Gromit801, Mar 13, 2012 3:37 PM

Suggestion Money means more than people (7 Replies)

Last Post: playmaker, Jan 27, 2012 4:59 AM

Baggage Problems stolen items from luggage (7 Replies)

Last Post: playmaker, Jan 27, 2012 4:57 AM

Baggage Problems Dog urine on my luggage (32 Replies) ( 1 2)

Last Post: playmaker, Jan 27, 2012 4:54 AM

Customer Service Squeezed Out of My Seat - Flight 365 (7 Replies)

Last Post: playmaker, Jan 27, 2012 4:47 AM

Canceled / Delayed / Overbooked Stuck on the plan. (1 Replies)

Last Post: playmaker, Jan 27, 2012 4:38 AM

Customer Service We were abandoned (3 Replies)

Last Post: Gromit801, Jan 26, 2012 4:46 PM

Canceled / Delayed / Overbooked flight from SeaTac to Edmonton canceled with no true reason (2 Replies)

Last Post: playmaker, Jan 26, 2012 8:28 AM

In-flight Issue Enough with the speeches (14 Replies)

Last Post: zelda, Jan 5, 2012 9:43 PM

Customer Service Alaska Airlines AS2227 - paid extra charge for their non working check-in (2 Replies)

Last Post: Gromit801, Dec 4, 2011 10:06 PM

Customer Service Discriminatory specials (7 Replies)

Last Post: Bucc01, Dec 1, 2011 11:35 PM

Customer Service First time experience with Alaska Airlines (7 Replies)

Last Post: jimworcs, Sep 11, 2011 6:31 PM

Canceled / Delayed / Overbooked Problem with seat availability (2 Replies)

Last Post: Gromit801, Sep 4, 2011 5:48 PM

Customer Service Happy ending (5 Replies)

Last Post: jimworcs, Jul 24, 2011 10:32 AM

Check-in / Boarding Nazi gate attendant (5 Replies)

Last Post: Gromit801, Jul 8, 2011 10:27 PM

Baggage Problems Rude baggage supervisor (5 Replies)

Last Post: Gromit801, Jul 6, 2011 4:57 PM

Check-in / Boarding stranded on the 4th of July (8 Replies)

Last Post: smit9722, Jul 5, 2011 4:09 PM

Customer Service Do Not Honor Their Word (4 Replies)

Last Post: cmoffatt, Jun 14, 2011 4:23 PM

Why Alaska Airlines Sucks and Could Care Less About You, Your Luggage or Your Time (2 Replies)

Last Post: jimworcs, May 11, 2011 7:59 PM

Customer Service Flight attendents HATE working for Alaska (3 Replies)

Last Post: Gromit801, Apr 21, 2011 4:00 PM

In-flight Issue Rude Flight Attendant (20 Replies)

Last Post: Gromit801, Mar 31, 2011 6:41 PM

Customer Service 86 Year Old Grandma gets booted off aircraft for being ill (20 Replies)

Last Post: joegoblue, Jan 27, 2011 12:07 PM

Baggage Problems Another customer with items stolen from luggage (48 Replies) ( 1 2)

Last Post: Researcher, Dec 23, 2010 1:48 AM

Customer Service casting people hit with "change fees" when traveling (0 Replies)

Last Post: PKCast, Oct 9, 2010 10:26 PM

Customer Service British Airlines Flight Cancellations Gives Horizon Re-booking Fees ($184)n (5 Replies)

Last Post: jimworcs, May 31, 2010 8:10 AM

In-flight Issue Screeching kid belonged to the PILOT! (36 Replies) ( 1 2)

Last Post: rerere, Mar 31, 2010 8:17 PM

Baggage Problems Something to Consider (2 Replies)

Last Post: rthexton, Feb 2, 2010 8:04 PM

Baggage Problems Luggage Pricing Policy, and Customer Svc (8 Replies)

Last Post: The_Judge, Jan 12, 2010 5:10 AM

Customer Service Horizon at Helena, MT, very rude agent (5 Replies)

Last Post: Steve Steel, Jan 5, 2010 6:01 AM

Check-in / Boarding Alaska Airlines practices extortion w/ baggage in Mexico! (31 Replies) ( 1 2)