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Sticky: Writing a Letter of Complaint to American Airlines (6 Replies)
Last Post: davidbogolub, Jul 14, 2016 3:41 PM
In-flight Issue Harassed by flight attendant (0 Replies)
Last Post: jmt, Apr 22, 2017 2:59 PM
Customer Service Worst Customer Service Ever (1 Replies)
Last Post: Reycro, Apr 5, 2017 6:14 AM
Canceled / Delayed / Overbooked American Airlines, nightmare flights: cancellations, waiting, poor service. (0 Replies)
Last Post: LGomez, Mar 30, 2017 1:20 PM
Frequent Flyer Program 2 Million Mile Flier with no benefits! (0 Replies)
Last Post: sstorb01, Mar 22, 2017 4:59 PM
Baggage Problems Delayed Flight, Lost Luggage, Ignored by Customer Service Out $$$$ (1 Replies)
Last Post: susanmoffat, Mar 21, 2017 9:28 AM
Baggage Problems Damaged my $3,000 Computer, and Will not respond to me. (2 Replies)
Last Post: susanmoffat, Mar 21, 2017 9:21 AM
Baggage Problems Damaged baggage/lost items (0 Replies)
Last Post: reddoc100, Mar 19, 2017 3:19 PM
Customer Service Bad Flight, but Customer Relations Even Worse! (0 Replies)
Last Post: frotu33, Mar 12, 2017 8:55 PM
In-flight Issue Delayed flight, 90 deg, no water (0 Replies)
Last Post: motherofTwo, Feb 28, 2017 7:44 PM
Reservations American Airlines: Making money on a young women's medical emergency (0 Replies)
Last Post: Radavis2000, Jan 1, 2017 8:56 PM
Customer Service AA hates families & kids! (0 Replies)
Last Post: Jordandoo, Dec 31, 2016 2:21 AM
In-flight Issue Layover times confusing (0 Replies)
Last Post: Gerty, Dec 28, 2016 7:49 PM
Canceled / Delayed / Overbooked Never american (0 Replies)
Last Post: NEVERAMERICAN, Dec 7, 2016 9:27 PM
Canceled / Delayed / Overbooked Reserved Seats Sold - $1k Rebooking fee (1 Replies)
Last Post: pattis, Dec 1, 2016 5:49 PM
Customer Service Poor treatment by Jeff Y (0 Replies)
Last Post: mjwalker3, Nov 29, 2016 2:46 PM
Canceled / Delayed / Overbooked AA Flight from JFK to Cleveland (0 Replies)
Last Post: hotpipes, Nov 29, 2016 1:27 PM
Customer Service sick employees (0 Replies)
Last Post: swisssaint, Nov 28, 2016 12:49 AM
Suggestion PILOT behaved inappropriately (3 Replies)
Last Post: Burgers, Nov 8, 2016 12:30 AM
Canceled / Delayed / Overbooked Never flying aa again! (0 Replies)
Last Post: JessicaMassey, Oct 29, 2016 1:51 AM
Canceled / Delayed / Overbooked Hurricane Matthew rebook charges (1 Replies)
Last Post: travgrl, Oct 14, 2016 5:57 PM
Customer Service Discrimination (1 Replies)
Last Post: alwaysflyin, Oct 14, 2016 12:48 AM
Poll: Canceled / Delayed / Overbooked Rebook Charge Due to Hurricane (1 Replies)
Last Post: mbtunderwood, Oct 10, 2016 6:56 PM
Baggage Problems Bags Lost for 8 Days on Dream Vacation (0 Replies)
Last Post: Matt Coyle, Oct 7, 2016 6:10 PM
Canceled / Delayed / Overbooked AA -- Almost in the Air (0 Replies)
Last Post: smalltowntx, Sep 22, 2016 4:11 PM
Customer Service Refund denied after <24 hours cancel (0 Replies)
Last Post: LauraKG, Sep 20, 2016 7:22 PM
Baggage Problems Study abroad student - medical emergency ignored (0 Replies)
Last Post: aweichel, Sep 11, 2016 3:42 PM
Customer Service Catty personnel at Denver A-53 gate for Flight 2634 to DFW (0 Replies)
Last Post: klessa, Sep 6, 2016 9:19 PM
Canceled / Delayed / Overbooked Appalling customer service, (0 Replies)
Last Post: SCI, Aug 27, 2016 2:02 PM
Canceled / Delayed / Overbooked Nearly Missed My Niece's Wedding (0 Replies)
Last Post: DanGainor, Aug 26, 2016 2:45 PM
Canceled / Delayed / Overbooked Cancelled "no crew", no compensation, no response, get bag at 2:45 a.m (0 Replies)
Last Post: JLenz, Aug 23, 2016 3:53 AM
Canceled / Delayed / Overbooked $12000 Tix yet delayed flights for days (0 Replies)
Last Post: becca.valle, Aug 6, 2016 2:45 PM
Baggage Problems AA broke my wheelchair (0 Replies)
Last Post: Drew P, Aug 2, 2016 11:55 PM
Check-in / Boarding Human (0 Replies)
Last Post: Ncuevas, Aug 2, 2016 5:30 PM
Customer Service Highlights From Nightmare Flying American Airlines AA Flight 407 –Boston to Phoenix (0 Replies)
Last Post: Aspasias_Attic, Aug 1, 2016 6:24 PM
Canceled / Delayed / Overbooked Miserable Customer Service MIA (0 Replies)
Last Post: medic334, Jul 31, 2016 8:29 PM
Customer Service The Horror of American Airlines AA Flight 407 –Boston to Phoenix - 7/20/16 (0 Replies)
Last Post: Aspasias_Attic, Jul 30, 2016 10:33 PM
Reservations Incompetent aa staff at jfk (0 Replies)
Last Post: jajacob, Jul 20, 2016 8:50 AM
Canceled / Delayed / Overbooked Three rules to deal with the New American (0 Replies)
Last Post: davidbogolub, Jul 14, 2016 4:14 PM
Canceled / Delayed / Overbooked Dreamliner is actually a nightmare (0 Replies)
Last Post: elizabethco, Jul 13, 2016 6:48 PM
Canceled / Delayed / Overbooked AA Strikes Again! Leaves me Stranded (0 Replies)
Last Post: Michael Hamm, Jul 13, 2016 4:11 PM
Canceled / Delayed / Overbooked AA embarrassment once again (0 Replies)
Last Post: abendahan, Jul 10, 2016 8:32 PM
In-flight Issue Thief (0 Replies)
Last Post: murray, Jul 8, 2016 6:28 PM
Check-in / Boarding Online check-in BS (0 Replies)
Last Post: Papagonzo, Jul 8, 2016 1:51 AM
Canceled / Delayed / Overbooked Refusal to reimburse for hotel when desk was out of vouchers (0 Replies)
Last Post: royfaletti, Jul 7, 2016 5:40 PM
Canceled / Delayed / Overbooked Lying About Weather Cancel (0 Replies)
Last Post: Nathan.Gaudette, Jul 6, 2016 3:55 AM
Customer Service bait and switch tactics (0 Replies)
Last Post: Craig, Jul 3, 2016 1:21 PM
Baggage Problems [Video] American Airlines Employees Using Broom To Pry Open Baggage Door (1 Replies)
Last Post: Sidewaysrob, Jun 30, 2016 2:55 PM
Baggage Problems Lost my car seat (0 Replies)
Last Post: jessuquillas, Jun 23, 2016 6:28 AM
Customer Service My Granddaughter's funeral (0 Replies)
Last Post: Denny, Jun 13, 2016 8:28 PM
Canceled / Delayed / Overbooked Honeymoon Nightmare (0 Replies)
Last Post: LadyCole327, Jun 6, 2016 12:47 PM
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