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Etihad Guest Complaints

Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?

In-flight Issue Bad service experience

by manasseh

Mar 13, 2018 11:11 AM

260

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Complaints in Forum : Etihad Airways Complaints

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Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Customer Service Etihad - Refusing to compensate although the flight agent said we'd be reimbursed by keshavmahabir	Jan 26, 2018 3:31 AM by npai	2	4,949
Sticky: In-flight Issue Horrible plane, and horrible flight. by mdredkar	May 7, 2016 9:36 AM by mdredkar	0	3,457
Sticky: Customer Service Worst Customer Service at airport and horrible experience by [email protected]	Apr 16, 2016 8:14 PM by [email protected]	0	3,472
Sticky: Canceled / Delayed / Overbooked Flight from Hell for Elderly and Child. by faysalm	Mar 29, 2016 1:45 AM by faysalm	0	3,424
Sticky: Customer Service Discriminatory, Bad and Arrogant Customer Service by nkod	Feb 29, 2016 9:11 PM by nkod	0	3,452
Sticky: Canceled / Delayed / Overbooked Racist Comments by Etihad airport staff by aauppal	Jan 23, 2016 3:13 PM by aauppal	0	3,594
Sticky: In-flight Issue Steward sexually harassed my wife - ETIHAD does nothing by robert diangelo	Jan 15, 2016 12:46 PM by robert diangelo	0	3,782
Sticky: Customer Service REPORT: Etihad Caught Deceiving their Customer after Refusing to Renew their Account by AirlineComplaints.org	Jan 11, 2016 2:25 PM by AirlineComplaints.org	0	4,070
Customer Service Over Charged for excess baggage reference DXB/X/YH/160718/7393666 by Jo I	Nov 2, 2018 5:35 AM by Jo I	0	74
Canceled / Delayed / Overbooked Overbooked flight & rude attitude of airport officer by weijie	Oct 29, 2018 3:24 AM by weijie	0	95
Check-in / Boarding Mrs. by [email protected]il.com	Oct 28, 2018 4:01 AM by [email protected]	0	84
Check-in / Boarding problems with ESTA documentation by kathysage	Oct 25, 2018 6:22 PM by travelguy28	1	118
Reservations Etihad to charge for economy seat selection- could they get any lower? by weatherbain	Jul 16, 2018 11:14 PM by weatherbain	0	700
Reservations Name change issues by girishsarda	Jul 15, 2018 10:30 AM by sumolth	1	602
Check-in / Boarding Passenger name issues by sumolth	Jul 15, 2018 10:26 AM by sumolth	0	246
Check-in / Boarding Charged for Name change by Madhuri N	Jun 4, 2018 3:15 PM by Madhuri N	0	402
Customer Service Etihad: Severely lacking in basic knowledge and completely unwilling to help by NallyBally	May 17, 2018 1:35 PM by NallyBally	0	412
Canceled / Delayed / Overbooked Compensation for missing connecting bus due to delayed arrival of EY17 on 28th April at London Heathrow by Kmanglani	May 1, 2018 9:53 AM by Kmanglani	0	421
Reservations Charged in foreign currency by Richie19	Apr 26, 2018 6:04 AM by Richie19	0	360
Customer Service Etihad guest number: 107665122924 reference number nfhavg/ etihad complain reference number 631283 by VernonD	Apr 12, 2018 8:29 AM by VernonD	0	536
Baggage Problems Missing Item from My bags by Prashant Pathak	Apr 9, 2018 6:16 PM by Prashant Pathak	0	447
In-flight Issue Delayed packages at Abu Dhabi airport by ehsan1344	Mar 14, 2018 4:42 PM by ehsan1344	0	498
In-flight Issue Severely injured while Boarding flight and bad hospitality by luckyvasul	Mar 14, 2018 11:59 AM by luckyvasul	0	428
In-flight Issue Bad service by manasseh	Mar 13, 2018 11:14 AM by manasseh	0	507
Customer Service Etihad airlines... worst airlines by saimanikumar	Mar 4, 2018 9:35 AM by race54	20	33,638
Check-in / Boarding Undervalued service - Staff not trained by konathamreddy	Feb 24, 2018 4:18 PM by konathamreddy	0	494
Customer Service Middle Name change by skattyh	Feb 8, 2018 5:58 PM by skattyh	0	589
Customer Service Name change by Shizana	Feb 7, 2018 10:46 AM by Shizana	0	536
Canceled / Delayed / Overbooked Route cancelled without informing customer by afrin216	Jan 28, 2018 7:50 PM by afrin216	0	497
Baggage Problems Broken Bagge by vizmur	Jan 15, 2018 8:56 PM by vizmur	0	482
Baggage Problems Pnr-wqnzit by drkeyurparikh	Jan 8, 2018 11:00 PM by drkeyurparikh	0	490
In-flight Issue Racial discrimination by Rajitha Bandapelly	Jan 5, 2018 1:05 PM by Rajitha Bandapelly	0	509
Canceled / Delayed / Overbooked Compensation Under Regulation EC 261/2004 and Under Montreal Convention Article 22 Pa by Thekhan	Dec 27, 2017 12:08 PM by Thekhan	0	550
Baggage Problems Wrong Baggage Information by sree	Dec 15, 2017 10:08 PM by sree	0	650
Frequent Flyer Program Terrible guest loyalty program (guest miles# 105733314175) by devdesai1	Dec 6, 2017 2:35 AM by devdesai1	0	563
Check-in / Boarding They touched and insulted my family mans name is Imran I demand footage by [email protected]	Nov 26, 2017 4:10 PM by [email protected]	0	617
Canceled / Delayed / Overbooked Flight delay and not cooperation by airport authority and airlines staff by [email protected]	Nov 26, 2017 4:01 PM by [email protected]	0	506
Customer Service insulting etihad employee named mirza at hyderabad international airport-india by vins	Nov 17, 2017 6:43 AM by vins	0	650
Canceled / Delayed / Overbooked Etihad won’t help after cancelled flight by Traveler2387	Nov 3, 2017 8:08 AM by Traveler2387	0	649
Baggage Problems Checked in luggage by Rajamunir	Oct 25, 2017 6:13 PM by Rajamunir	0	592
Baggage Problems Lost baggage with no by fekry	Oct 16, 2017 8:47 PM by fekry	0	718
Reservations Someone cancelled our tickets by shazray	Sep 26, 2017 4:55 AM by shazray	0	785
Canceled / Delayed / Overbooked Etihad Changes rescheduled flights adding costs and causing discomfort by pierghe	Sep 24, 2017 7:36 PM by pierghe	0	640
Customer Service Etihad's Customer Service doesn't help customer at all. by Benabudhabi	Sep 19, 2017 1:27 PM by Sidewaysrob	3	1,375
Poll: Baggage Problems Ethihad haven't refunded for my torn / damaged bag by Nidhibagri	Sep 9, 2017 5:06 PM by Nidhibagri	0	770
Reservations Refund for unused tickets by nsardesai	Sep 1, 2017 7:05 AM by nsardesai	0	745
Canceled / Delayed / Overbooked #Etihad-Offboards by TapanPatel	Aug 30, 2017 2:43 AM by TapanPatel	0	771
Baggage Problems Caiey34323 [intr:48873278] by Kamooo2001	Aug 15, 2017 9:48 AM by Kamooo2001	0	896
Check-in / Boarding Wrong info on Baggages delivery - EY150 by satheesh4321	Aug 12, 2017 1:21 PM by satheesh4321	0	687
Canceled / Delayed / Overbooked A trip to never forget –for all the wrong reasons by Prashanth.is.007	Aug 4, 2017 3:56 PM by Prashanth.is.007	0	691
Canceled / Delayed / Overbooked Etihad Airways, Where is my money by athoba	Jul 31, 2017 7:10 AM by athoba	0	761
Baggage Problems action against Etihad by adckl	Jul 21, 2017 10:34 AM by adckl	0	740
Canceled / Delayed / Overbooked First flight delayed and hence missed all the 3 connecting flights by silvin	Jul 15, 2017 8:47 PM by silvin	0	846
Canceled / Delayed / Overbooked Unfair and Unethical Business Practice by nbalakrishna	Jul 15, 2017 7:54 AM by nbalakrishna	0	794
Reservations Online System messed up - do not Book!! by S123	Jun 21, 2017 5:05 PM by S123	0	905
Customer Service Incompetent personnel by ATAS	May 25, 2017 10:59 AM by ATAS	0	794
Baggage Problems My baggage has been lost for a year and no action had been taken yet by Najwa	May 12, 2017 3:09 PM by Najwa	0	793
Customer Service Miss advise cost additional expensive ticket! by Ma77y111	May 1, 2017 12:36 AM by Ma77y111	0	939

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