Etihad Airways Complaints

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Etihad Guest Complaints

Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?

Customer Service Worst airline guest service

by Alta de Villiers

Apr 21, 2017 5:20 AM

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Complaints in Forum : Etihad Airways Complaints

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Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Customer Service Etihad - Refusing to compensate although the flight agent said we'd be reimbursed by keshavmahabir	Dec 22, 2016 7:50 AM by rqureshi	1	3,131
Sticky: In-flight Issue Horrible plane, and horrible flight. by mdredkar	May 7, 2016 9:36 AM by mdredkar	0	2,400
Sticky: Customer Service Worst Customer Service at airport and horrible experience by [email protected]	Apr 16, 2016 8:14 PM by [email protected]	0	2,337
Sticky: Canceled / Delayed / Overbooked Flight from Hell for Elderly and Child. by faysalm	Mar 29, 2016 1:45 AM by faysalm	0	2,388
Sticky: Customer Service Discriminatory, Bad and Arrogant Customer Service by nkod	Feb 29, 2016 9:11 PM by nkod	0	2,471
Sticky: Canceled / Delayed / Overbooked Racist Comments by Etihad airport staff by aauppal	Jan 23, 2016 3:13 PM by aauppal	0	2,547
Sticky: In-flight Issue Steward sexually harassed my wife - ETIHAD does nothing by robert diangelo	Jan 15, 2016 12:46 PM by robert diangelo	0	2,751
Sticky: Customer Service REPORT: Etihad Caught Deceiving their Customer after Refusing to Renew their Account by AirlineComplaints.org	Jan 11, 2016 2:25 PM by AirlineComplaints.org	0	2,800
Reservations Online System messed up - do not Book!! by S123	Yesterday 5:05 PM by S123	0	43
Customer Service Incompetent personnel by ATAS	May 25, 2017 10:59 AM by ATAS	0	160
Baggage Problems My baggage has been lost for a year and no action had been taken yet by Najwa	May 12, 2017 3:09 PM by Najwa	0	163
Customer Service Miss advise cost additional expensive ticket! by Ma77y111	May 1, 2017 12:36 AM by Ma77y111	0	225
Check-in / Boarding Horrible experience with EY by Manohar MR	Apr 27, 2017 1:19 PM by Manohar MR	0	153
Check-in / Boarding Airlines Refuse to Let You Board. by amaraswal	Apr 25, 2017 9:37 PM by amaraswal	0	139
Reservations Marriage change of name by jjonnboy	Apr 23, 2017 10:00 AM by jjonnboy	0	158
Customer Service Business of Unethical Operations & Deceptive Advertising by wayne banks	Apr 23, 2017 7:34 AM by wayne banks	0	149
Reservations Etihad - surname change on a non-refundable ticket ( 1 2) by Joseph Cyril	Apr 22, 2017 12:44 PM by jjonnboy	49	31,016
Canceled / Delayed / Overbooked Refusing refund on cancelled flight by TROYLYLE	Apr 18, 2017 7:51 PM by TROYLYLE	0	179
Baggage Problems Mishandled Baggage - Almost an Year - Stopped Responding to calls or Emails by yesaswi92	Apr 11, 2017 1:50 PM by yesaswi92	0	195
Baggage Problems Baggage mishandle/loss by laishun	Apr 4, 2017 11:13 AM by laishun	0	188
Baggage Problems Baggage damaged and no response by lekker	Mar 30, 2017 1:11 PM by lekker	2	1,225
Baggage Problems Issue unresolved by lekker	Mar 24, 2017 8:16 AM by lekker	0	191
Canceled / Delayed / Overbooked changing my flight without my consent by DianaS	Mar 8, 2017 8:25 PM by DianaS	0	390
In-flight Issue Physical Harassment, Threated, Use of offensive langugate and abused by guest seating by [email protected]	Mar 6, 2017 5:05 PM by Sidewaysrob	1	366
Frequent Flyer Program Please avoid etihad. They never respond and they do what they want. by Hassan	Feb 27, 2017 8:26 PM by Hassan	0	344
Check-in / Boarding I was Cheated and Stranded by Etihad airways by Vishnu Vardhan	Feb 14, 2017 9:13 AM by Vishnu Vardhan	0	488
Canceled / Delayed / Overbooked Ripped us off and refused to compensate by TJourjon	Feb 10, 2017 1:21 AM by TJourjon	0	481
Check-in / Boarding Multiple complaints by sikchode	Feb 9, 2017 1:07 PM by sikchode	0	409
Baggage Problems Still did not get PIR number to claim missing baggage by sbharti	Feb 7, 2017 9:03 PM by sbharti	0	415
Canceled / Delayed / Overbooked Etihad did not response for my complains by diwang	Feb 6, 2017 5:52 AM by diwang	1	586
Canceled / Delayed / Overbooked Etihad Airways Complaint by Gloria.Higuit	Feb 6, 2017 1:15 AM by Gloria.Higuit	0	482
Canceled / Delayed / Overbooked Etihad Airways the worst experience ever, obnoxious attitude and behaviour!! by Zaheer Malim	Feb 2, 2017 6:50 PM by Zaheer Malim	0	502
Flight EY 203 and EY 183 from Mumbai - San francisco via Abu dhabi by ashf	Feb 1, 2017 4:54 AM by ashf	0	547
Reservations My Surname is Initials, Please help. by Akila	Jan 27, 2017 9:44 AM by Akila	0	616
Baggage Problems round trip to africa by Ivan B	Jan 26, 2017 3:44 PM by Ivan B	0	463
Customer Service Ssawant by ybhandari28	Jan 24, 2017 6:21 PM by ybhandari28	0	458
Check-in / Boarding Etihad Airways worst experience ever, obnoxious attitude and pathetic customer servic by Zaheer Malim	Jan 21, 2017 11:27 AM by Zaheer Malim	0	633
Reservations Paid for upgrade -didn't get it ! by fayelem	Jan 21, 2017 3:54 AM by fayelem	0	538
Check-in / Boarding Worst Airline Service Ever - Do not Travel through Etihad by darshan	Jan 15, 2017 2:55 AM by darshan	0	881
Suggestion File your complaints here -->https://www.transportation.gov/airconsumer by cdkalyan	Jan 13, 2017 5:12 PM by cdkalyan	0	632
Baggage Problems Etihad forced to gate checkin my 4 cabin bags and STOLE one BAG with all valuables by cdkalyan	Jan 13, 2017 5:11 PM by cdkalyan	1	807
Canceled / Delayed / Overbooked Cancellation & ugly behaviour by alborz	Jan 9, 2017 5:18 PM by disnoke	1	917
Customer Service Etihad airlines... worst airlines by saimanikumar	Jan 6, 2017 11:18 PM by rainbow101	18	21,992
Customer Service Laptop damaged in EY 141 on 24 December,2016 by Mansoor Mirza	Dec 27, 2016 12:31 AM by Mansoor Mirza	0	908
Canceled / Delayed / Overbooked etihad con air by aishwaria_raj	Dec 23, 2016 5:55 PM by aishwaria_raj	0	811
Canceled / Delayed / Overbooked Etihad flight EY0227 delayed by rqureshi	Dec 22, 2016 7:55 AM by rqureshi	1	941
Baggage Problems Missed and damaged baggage by Infanta Princy Seeli	Dec 21, 2016 4:57 AM by Infanta Princy Seeli	0	849
Canceled / Delayed / Overbooked Never ever fly etihad again by Ivan Molloy	Dec 20, 2016 2:05 AM by Ivan Molloy	0	901
Customer Service One letter missing in surname - no assistance by BellaHowell	Dec 14, 2016 4:37 PM by BellaHowell	0	974
Reservations Not refunding full fare for cancellation by arunjp	Dec 10, 2016 4:31 AM by arunjp	0	998
Customer Service unprofessional staff at Etihad by Customer	Dec 3, 2016 10:18 PM by Customer	0	1,135
Customer Service Mrs by AirlinePassenger	Nov 16, 2016 2:42 PM by AirlinePassenger	0	1,673
Customer Service Name change by a single letter by derekslater	Nov 14, 2016 7:55 PM by derekslater	0	1,202
Customer Service Our Most Horrible Customer Experience With Etihad Airways [INTR:40983322] by hellah	Nov 12, 2016 8:54 PM by hellah	0	1,195
Customer Service Can't change maiden surname on booking by CanNotBelieveIt	Nov 8, 2016 11:21 AM by CanNotBelieveIt	0	1,309
Baggage Problems Baggage delay by andyphan0715	Nov 2, 2016 8:14 AM by andyphan0715	0	1,463
Customer Service Do not fly on etihad #donotflyetihad by Indunil	Oct 28, 2016 1:07 AM by Indunil	0	1,388
Customer Service Sexual Harassment by Etihad Manager by MarykeKennard	Oct 24, 2016 3:13 PM by MarykeKennard	0	1,501

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