Southwest Airlines Complaints

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Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?

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by cliff7080

Apr 23, 2016 8:06 PM

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Check-in / Boarding Poor Customer...

by cashinstates

Oct 29, 2015 10:16 AM

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Complaints in Forum : Southwest Airlines Complaints

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Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Writing a Letter of Complaint to Southwest Airlines by AirlineComplaints.org	Jul 22, 2016 11:12 PM by CaringGrandpa	1	13,022
Canceled / Delayed / Overbooked Cancellation credit by [email protected]	May 12, 2017 9:51 PM by [email protected]	0	250
In-flight Issue Bad treatment by airlines nothing new by Hate2Fly	Apr 25, 2017 7:23 PM by Hate2Fly	0	225
In-flight Issue Bad treatment nothing new by Hate2Fly	Apr 25, 2017 7:22 PM by Hate2Fly	0	104
Reservations bad company policy, will get rid of it forever by SWAbadcompany	Mar 14, 2017 11:08 PM by SWAbadcompany	0	460
Canceled / Delayed / Overbooked SWA Cancels Wrong Flight For Refund by angelo	Feb 1, 2017 4:45 PM by angelo	0	926
Canceled / Delayed / Overbooked No service by Donnie	Jan 26, 2017 4:52 PM by Donnie	0	638
Customer Service Incidental No Show for reservation by breinhold	Dec 30, 2016 10:08 PM by breinhold	0	1,173
Customer Service Broken Promises by grlywn	Dec 20, 2016 8:09 PM by grlywn	0	1,043
Reservations Consumer Fraud by gbatarseh	Sep 11, 2016 5:45 AM by gbatarseh	0	2,508
Canceled / Delayed / Overbooked flight 1661 delayed missed 2057 as a result on July 21st: I was 26 hours late!! by ddesrochers	Aug 23, 2016 6:55 PM by Burgers	1	1,868
Check-in / Boarding Military laughed at by Sesecr	Aug 12, 2016 11:52 PM by Sesecr	0	1,505
Customer Service You broke some hearts & lied by CaringGrandpa	Jul 22, 2016 6:23 PM by CaringGrandpa	0	1,715
Customer Service Horrible customer relations! by teacherlady	Jul 16, 2016 8:42 AM by teacherlady	0	1,636
Customer Service Recent treatment of passenger speaking Arabic by tahomes	Apr 20, 2016 8:21 PM by tahomes	0	1,762
Canceled / Delayed / Overbooked Twice bumped on Tuesday March 15th fro Albany, NY by Craig Lawson	Mar 19, 2016 9:05 PM by Craig Lawson	0	2,020
Customer Service Hidden Fees by TWA	Mar 16, 2016 5:45 PM by TWA	3	2,038
Canceled / Delayed / Overbooked SOUTHWEST 1266 on Feb 14th by Blancety	Feb 25, 2016 4:59 PM by Phinu	1	2,269
Baggage Problems lost luggage by tamsie irvan	Jan 20, 2016 9:05 PM by Brian872	4	5,580
Customer Service Corporate Racketeering of LUV Voucher Extension by jahdba	Oct 22, 2015 5:11 PM by AA=AbsoluteAnus	6	7,333
Poll: Baggage Problems Missing baggage by gholt	Aug 11, 2015 10:53 AM by Roms47159	15	8,519
Check-in / Boarding Bad Treatment of Business Travelers by marcyst	Jun 1, 2014 6:18 PM by A320FAN	5	4,352
Check-in / Boarding Check-in Line Nightmare by milehi	Apr 2, 2014 3:30 PM by Leatherboy2006	1	3,555
Customer Service rude airline attendant on flight #1010 by sparky123	Mar 8, 2014 5:45 AM by sparky123	0	1,968
Customer Service Refund Policy Change by SRQBill	Mar 6, 2014 8:13 PM by Der Richter	5	4,354
Customer Service refunds by SWC	Feb 12, 2014 1:07 AM by Der Richter	2	3,269
Customer Service avoid internet deal ....SWA. by celestine	Nov 22, 2013 10:03 PM by A320FAN	1	3,480
Customer Service Southwest took my money, yet I don't fly by StuckInDenver	Sep 11, 2013 8:06 PM by StuckInDenver	2	3,685
Customer Service I am done with this airline! by ssu11321	Aug 5, 2013 9:17 AM by jimworcs	5	3,595
Canceled / Delayed / Overbooked Screwed! by Activist	Jul 1, 2013 11:06 AM by allwrappedup	3	5,404
Customer Service Bad policy, worse customer service by Frequentlyflies	May 10, 2013 8:30 PM by Der Richter	2	3,655
Customer Service Recent Southwest/Air Tran payment issues by JeffG73	May 9, 2013 1:34 AM by JeffG73	1	2,643
Baggage Problems Damaged Ripped Suitcases by Meena Suhale	Apr 7, 2013 7:35 PM by AirlineSympathizer	2	4,800
Check-in / Boarding Denied Flight With Service Dog by service dog	Apr 7, 2013 7:34 PM by AirlineSympathizer	1	5,123
In-flight Issue Significant Air Pressure/Ears Issues in multiple flights by vcasap	Apr 7, 2013 12:38 AM by onthe101	2	6,234
In-flight Issue Southwest wireless worthless by Finicky traveler	Feb 8, 2013 6:55 PM by rwmiller56	3	4,768
Customer Service SWA Customer Survice Reply -- would you approve? by misysdsb	Jan 31, 2013 7:41 AM by jimworcs	2	3,271
Customer Service my word vs. their perception by notagain	Jan 6, 2013 6:30 AM by notagain	0	2,380
Baggage Problems Lost booster seat, lame service by notagain	Jan 6, 2013 6:27 AM by notagain	0	2,423
Customer Service Shameful Customer relations by sallicira	Jan 4, 2013 8:01 PM by sallicira	0	3,573
Customer Service Shameful Customer Service by fwsmithjr	Nov 24, 2012 1:36 PM by azstar	2	4,757
Customer Service Lies, lies, lies, by abdurante	Nov 24, 2012 2:24 AM by bwilx67	1	3,424
In-flight Issue Southwest's stupid 'free drink' policy by bwilx67	Nov 24, 2012 2:23 AM by bwilx67	0	3,430
Customer Service slow, rude in refunding SWA flight cancelled by Hurricane Sandy by bwilx67	Nov 24, 2012 2:12 AM by bwilx67	0	3,278
Poll: Customer Service Southwest CSA - Hartford: Worst Airport Experience to Date by Guest550	Sep 22, 2012 2:25 AM by azstar	1	4,501
In-flight Issue Flight attendant called TSA & cops for taking daughter to restroom by Nicolew3	Aug 29, 2012 7:06 PM by cortney	7	5,498
Check-in / Boarding Checkin and gate agent by Sandy of Texas	Aug 27, 2012 7:04 AM by The_Judge	2	3,424
Reservations Don't Use Online Reservation System! by MosesLuna	Aug 7, 2012 5:10 PM by Gromit801	3	7,301
Reservations "Flash Sale" -- What a joke! by evansetc	Aug 3, 2012 11:09 PM by evansetc	0	2,972
Canceled / Delayed / Overbooked mess at newark by Debbie Bruenderman	Jul 31, 2012 2:35 PM by Sabra	2	3,210
Customer Service Abusive Capt. ELP-LAX by All Business	Jul 8, 2012 11:29 AM by xjcaptain	15	5,288

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