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Sticky: Writing a Letter of Complaint to Southwest Airlines (1 Replies)
Last Post: CaringGrandpa, Jul 22, 2016 11:12 PM
Baggage Problems 5 weeks later still no bag or information (0 Replies)
Last Post: MMK, May 22, 2018 1:08 AM
Customer Service Lies, lies and more lies (0 Replies)
Last Post: Luvrv8, Jan 15, 2018 8:22 PM
Customer Service SWA is bad news (0 Replies)
Last Post: pfaherty, Nov 20, 2017 7:43 PM
Check-in / Boarding Earlybird checkin is a WASTE do not be fooled (0 Replies)
Last Post: Danilo.Ong, Nov 17, 2017 3:52 AM
Customer Service cancelled flight (0 Replies)
Last Post: jasonwg1214, Nov 7, 2017 12:00 AM
Canceled / Delayed / Overbooked Cancellation credit (0 Replies)
Last Post: [email protected], May 12, 2017 9:51 PM
In-flight Issue Bad treatment by airlines nothing new (0 Replies)
Last Post: Hate2Fly, Apr 25, 2017 7:23 PM
In-flight Issue Bad treatment nothing new (0 Replies)
Last Post: Hate2Fly, Apr 25, 2017 7:22 PM
Reservations bad company policy, will get rid of it forever (0 Replies)
Last Post: SWAbadcompany, Mar 14, 2017 11:08 PM
Canceled / Delayed / Overbooked SWA Cancels Wrong Flight For Refund (0 Replies)
Last Post: angelo, Feb 1, 2017 3:45 PM
Canceled / Delayed / Overbooked No service (0 Replies)
Last Post: Donnie, Jan 26, 2017 3:52 PM
Customer Service Incidental No Show for reservation (0 Replies)
Last Post: breinhold, Dec 30, 2016 9:08 PM
Customer Service Broken Promises (0 Replies)
Last Post: grlywn, Dec 20, 2016 7:09 PM
Reservations Consumer Fraud (0 Replies)
Last Post: gbatarseh, Sep 11, 2016 5:45 AM
Canceled / Delayed / Overbooked flight 1661 delayed missed 2057 as a result on July 21st: I was 26 hours late!! (1 Replies)
Last Post: Burgers, Aug 23, 2016 6:55 PM
Check-in / Boarding Military laughed at (0 Replies)
Last Post: Sesecr, Aug 12, 2016 11:52 PM
Customer Service You broke some hearts & lied (0 Replies)
Last Post: CaringGrandpa, Jul 22, 2016 6:23 PM
Customer Service Horrible customer relations! (0 Replies)
Last Post: teacherlady, Jul 16, 2016 8:42 AM
Customer Service Recent treatment of passenger speaking Arabic (0 Replies)
Last Post: tahomes, Apr 20, 2016 8:21 PM
Canceled / Delayed / Overbooked Twice bumped on Tuesday March 15th fro Albany, NY (0 Replies)
Last Post: Craig Lawson, Mar 19, 2016 9:05 PM
Customer Service Hidden Fees (3 Replies)
Last Post: TWA, Mar 16, 2016 5:45 PM
Canceled / Delayed / Overbooked SOUTHWEST 1266 on Feb 14th (1 Replies)
Last Post: Phinu, Feb 25, 2016 3:59 PM
Baggage Problems lost luggage (4 Replies)
Last Post: Brian872, Jan 20, 2016 8:05 PM
Customer Service Corporate Racketeering of LUV Voucher Extension (6 Replies)
Last Post: AA=AbsoluteAnus, Oct 22, 2015 5:11 PM
Poll: Baggage Problems Missing baggage (15 Replies)
Last Post: Roms47159, Aug 11, 2015 10:53 AM
Check-in / Boarding Bad Treatment of Business Travelers (5 Replies)
Last Post: A320FAN, Jun 1, 2014 6:18 PM
Check-in / Boarding Check-in Line Nightmare (1 Replies)
Last Post: Leatherboy2006, Apr 2, 2014 3:30 PM
Customer Service rude airline attendant on flight #1010 (0 Replies)
Last Post: sparky123, Mar 8, 2014 4:45 AM
Customer Service Refund Policy Change (5 Replies)
Last Post: Der Richter, Mar 6, 2014 7:13 PM
Customer Service refunds (2 Replies)
Last Post: Der Richter, Feb 12, 2014 12:07 AM
Customer Service avoid internet deal ....SWA. (1 Replies)
Last Post: A320FAN, Nov 22, 2013 9:03 PM
Customer Service Southwest took my money, yet I don't fly (2 Replies)
Last Post: StuckInDenver, Sep 11, 2013 8:06 PM
Customer Service I am done with this airline! (5 Replies)
Last Post: jimworcs, Aug 5, 2013 9:17 AM
Canceled / Delayed / Overbooked Screwed! (3 Replies)
Last Post: allwrappedup, Jul 1, 2013 11:06 AM
Customer Service Bad policy, worse customer service (2 Replies)
Last Post: Der Richter, May 10, 2013 8:30 PM
Customer Service Recent Southwest/Air Tran payment issues (1 Replies)
Last Post: JeffG73, May 9, 2013 1:34 AM
Baggage Problems Damaged Ripped Suitcases (2 Replies)
Last Post: AirlineSympathizer, Apr 7, 2013 7:35 PM
Check-in / Boarding Denied Flight With Service Dog (1 Replies)
Last Post: AirlineSympathizer, Apr 7, 2013 7:34 PM
In-flight Issue Significant Air Pressure/Ears Issues in multiple flights (2 Replies)
Last Post: onthe101, Apr 7, 2013 12:38 AM
In-flight Issue Southwest wireless worthless (3 Replies)
Last Post: rwmiller56, Feb 8, 2013 5:55 PM
Customer Service SWA Customer Survice Reply -- would you approve? (2 Replies)
Last Post: jimworcs, Jan 31, 2013 6:41 AM
Customer Service my word vs. their perception (0 Replies)
Last Post: notagain, Jan 6, 2013 5:30 AM
Baggage Problems Lost booster seat, lame service (0 Replies)
Last Post: notagain, Jan 6, 2013 5:27 AM
Customer Service Shameful Customer relations (0 Replies)
Last Post: sallicira, Jan 4, 2013 7:01 PM
Customer Service Shameful Customer Service (2 Replies)
Last Post: azstar, Nov 24, 2012 12:36 PM
Customer Service Lies, lies, lies, (1 Replies)
Last Post: bwilx67, Nov 24, 2012 1:24 AM
In-flight Issue Southwest's stupid 'free drink' policy (0 Replies)
Last Post: bwilx67, Nov 24, 2012 1:23 AM
Customer Service slow, rude in refunding SWA flight cancelled by Hurricane Sandy (0 Replies)
Last Post: bwilx67, Nov 24, 2012 1:12 AM
Poll: Customer Service Southwest CSA - Hartford: Worst Airport Experience to Date (1 Replies)
Last Post: azstar, Sep 22, 2012 2:25 AM
In-flight Issue Flight attendant called TSA & cops for taking daughter to restroom (7 Replies)
Last Post: cortney, Aug 29, 2012 7:06 PM
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