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Suggestions to Northwest Airlines
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Tell us what NWA can do to become a better airline.
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Complaints
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Have you had any problems with NWA's Customer Service? Have NWA employees treated you poorly?
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Had a problem making, or with, any Reservations?
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Were you on a flight that was delayed, canceled, or overbooked?
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Experienced problems during check-in or boarding?
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In-flight Issues
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Did you experience any problems during a Northwest Airlines flight?
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Had any problems with your baggage on Northwest Airlines?
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Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?
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