British Airways Complaints

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Rating Complaint / Complaint Author	Last Post	Replies	Views
Check-in / Boarding Musical Instrument CBBG, booked and paid for and STILL denied boarding, 5 days and 10,000 dollars later still no assitance or solution, we are stranded in the USA with no return flight annekathrynolsen	Oct 10, 2025 8:19 PM by annekathrynolsen	0	4,201
Customer Service Nightmare experience on BA flight from LHR to PHX [email protected]	Jun 22, 2024 5:53 PM by [email protected]	0	74,451
Canceled / Delayed / Overbooked BA142 -July 18th 2023 ethindrarc	Jul 22, 2023 10:20 PM by ethindrarc	0	16,046
In-flight Issue Bad Service - BA297 - July 18th 2023 ethindrarc	Jul 22, 2023 10:08 PM by ethindrarc	0	8,744
Baggage Problems Stolen contents ethindrarc	Jul 22, 2023 9:53 PM by ethindrarc	0	7,745
Check-in / Boarding Denied boarding BBENSON2022	Feb 27, 2022 3:46 PM by BBENSON2022	0	10,176
Customer Service British Airways refused me being disabled from boarding my flight gadaveuk	Oct 27, 2020 6:00 AM by gadaveuk	0	9,193
Customer Service Voucher I can´t use delltro	Aug 12, 2020 10:24 AM by delltro	0	8,598
Reservations eVoucher denied because website faulty Foxy Flyer	Dec 1, 2018 2:52 PM by Foxy Flyer	0	13,949
Check-in / Boarding Denied boarding ahgh1999	Apr 2, 2018 12:23 PM by ahgh1999	0	15,358
Customer Service Seat Reservation ris006	Jan 9, 2018 9:52 PM by ris006	0	11,284
Customer Service Can't change name so 2 year old son can't fly for Thanksgiving??? Hodge	Nov 12, 2017 11:55 PM by Hodge	0	13,639
Check-in / Boarding Extra 2 bags of 2 Tickets got charged as 3 bags joshidm	Oct 9, 2017 6:41 AM by joshidm	0	11,339
Customer Service dawn1938 Dawn1938	Oct 3, 2017 5:56 PM by Dawn1938	0	10,207
Canceled / Delayed / Overbooked Compensation Naser	Aug 19, 2017 2:59 PM by Naser	0	11,200
Frequent Flyer Program Seat Allocation guernseydave	Aug 18, 2017 11:24 AM by guernseydave	0	10,531
Check-in / Boarding Mrs maged Hussein	Aug 17, 2017 5:34 PM by maged Hussein	0	9,990
Canceled / Delayed / Overbooked BA refusing EU compensation steve66ok	Aug 3, 2017 10:54 PM by steve66ok	0	12,020
Baggage Problems Lost baggage! Visiatar	Jul 28, 2017 9:47 PM by Visiatar	0	13,792
Baggage Problems Baggage missing Ajay Heda	Jul 20, 2017 2:52 AM by Ajay Heda	0	10,413
Reservations BA2205 - Punta Cana - Mis-sold seats drenwick	Jul 14, 2017 4:31 PM by drenwick	0	10,582
Canceled / Delayed / Overbooked Wrong statement about cancelled flight - Emp: Fernando Anholon - BA915 25.05.17 merensahin	Jun 15, 2017 2:18 PM by merensahin	0	10,774
Reservations Incident: 170602-002888 stuging	Jun 15, 2017 1:26 PM by stuging	0	11,909
Horrible travel experience - Abusive co-passenger andy_ghosh	May 28, 2017 9:17 AM by andy_ghosh	0	11,213
Canceled / Delayed / Overbooked Terrible Travel Experience - They steal your money Vijay170	May 22, 2017 4:56 PM by Vijay170	0	12,797
Reservations Shame on ba jyreginster	May 11, 2017 12:07 PM by jyreginster	0	10,629
Frequent Flyer Program Food poisoning FishAllergicTraveller	May 10, 2017 9:23 AM by FishAllergicTraveller	0	11,411
Reservations Overcharging on booking due to an error on their website Violeta Bernal	May 1, 2017 7:52 PM by Violeta Bernal	0	10,250
Check-in / Boarding Absolute disgusting/racist service moh	Apr 22, 2017 5:08 PM by moh	0	12,679
Baggage Problems Lost Luggage Becks30	Apr 15, 2017 9:43 AM by Becks30	0	13,492
In-flight Issue Very Disappointed with British Airways Fe504	Apr 15, 2017 5:10 AM by Fe504	0	12,181
Total customer service failure at BA StephenSacks	Apr 3, 2017 8:48 AM by tomcruzz	9	20,876
Customer Service Bad Beyond Words AmandaLovejoy	Mar 28, 2017 7:37 PM by AmandaLovejoy	0	10,257
In-flight Issue Feeble lack of care DanielRThompson	Mar 11, 2017 7:40 AM by DanielRThompson	0	10,545
Customer Service Ba non response to extortionate charges due to bereavement ALBION138	Mar 10, 2017 12:27 PM by ALBION138	0	9,838
Check-in / Boarding Rampant Greed Rosemary	Mar 6, 2017 6:36 PM by Rosemary	2	11,445
Customer Service ...no service? szcz4069	Feb 26, 2017 12:22 PM by Rosemary	1	11,704
Customer Service Can't get help gerryb	Feb 16, 2017 2:36 PM by gerryb	0	10,231
Customer Service BA First Class - Extremely Disappointing TurtleEyes	Feb 5, 2017 1:16 AM by TurtleEyes	0	73,685
Reservations Charged twice for same ticket Kinika	Jan 27, 2017 3:18 PM by Kinika	0	11,590
In-flight Issue Poor service Wayne Brown	Jan 22, 2017 2:07 PM by Wayne Brown	0	11,533
Canceled / Delayed / Overbooked BA canceled my flight without consent, then lied to me. Laura K	Jan 18, 2017 5:34 PM by Laura K	4	12,508
Baggage Problems Worst service ever when baggage lost Petersnapper	Jan 18, 2017 5:23 PM by Petersnapper	0	13,221
Reservations Nightmare for families living abroad in crisis michaelskgrant	Jan 12, 2017 4:02 PM by Rosemary	2	12,289
Customer Service BA 0031 (booking reference Y2WSGJ)- Utter contempt for customers Rosemary	Jan 12, 2017 12:09 PM by Rosemary	0	11,366
Canceled / Delayed / Overbooked Delayed flight for 3 hours only a sandwich given on board yiannis46	Jan 2, 2017 12:48 PM by yiannis46	0	11,029
Canceled / Delayed / Overbooked BA Horrible Service svandermerwe	Dec 16, 2016 12:51 PM by svandermerwe	0	11,668
Canceled / Delayed / Overbooked BA Price Gouging dobsonsinsc	Dec 12, 2016 8:01 PM by dobsonsinsc	0	11,216
Customer Service Refusal to refund for cancelled flight MindyP	Nov 25, 2016 11:20 PM by MindyP	0	13,745
Canceled / Delayed / Overbooked No Response or compensation for cancelled flight in July chrisoneill38	Nov 23, 2016 10:47 AM by chrisoneill38	0	15,252

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