American Airlines Complaints

Page 1 of 21

Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Writing a Letter of Complaint to American Airlines AirlineComplaints.org	Nov 12, 2017 4:04 AM by Badexperience	7	71,327
Canceled / Delayed / Overbooked 11 1/2 hours for a 2/12 hour flight with 4 gate returns poor customer relations A. Murgatroyd	Apr 26, 2025 6:18 PM by A. Murgatroyd	0	1,941
Canceled / Delayed / Overbooked Delayed refund -- AA won't give me info over phone David Lindwall	Apr 16, 2025 12:53 AM by The_Judge	1	4,167
Customer Service AA can’t change flights? Valkyrie6	Dec 8, 2024 2:09 PM by Valkyrie6	0	30,356
Baggage Problems Bad service! Dutchnikki	Dec 5, 2024 10:42 AM by Pop Alexandra	6	9,906
Customer Service Flight 1116 Frequentflyer111	Dec 2, 2024 1:44 PM by Frequentflyer111	0	3,194
Reservations deceiving advertising & flight credit issue delacrie	Nov 10, 2024 11:45 PM by delacrie	0	7,445
In-flight Issue Complaint Regarding Inadequate Handling of Exit Row Seating cprokop	Nov 8, 2024 8:25 PM by The_Judge	3	6,952
Customer Service AA cancelled my flight & Lied to keep my money Bryan H	Oct 22, 2024 10:29 PM by Bryan H	0	5,429
Canceled / Delayed / Overbooked Aa - do better VinnyVegas	Sep 10, 2024 6:45 PM by AACHAPTER11	1	5,161
Customer Service Attorney advise - Customer rights and available mechanisms for ignored claims Laura VR	Jul 4, 2024 7:06 PM by Laura VR	0	5,696
Customer Service MIA/Fight 1451 & 2541/ Gate D-16/Gate agent Semair Jay O	Jun 25, 2024 8:14 PM by Jay O	0	6,107
Baggage Problems American does not care Clockwork	Jun 21, 2024 9:45 AM by Clockwork	0	3,196
Canceled / Delayed / Overbooked American Airlines Canceled My Return Flight - Seeking Advice on Compensation ZFamily	Jun 12, 2024 10:28 PM by ZFamily	0	3,865
Customer Service American Airlines Customer service number NOPE	Jan 23, 2024 3:26 PM by NOPE	0	13,704
Reservations Death In The Family cecnnc63	Nov 24, 2023 1:58 AM by cecnnc63	0	5,174
Customer Service Horrible costly AA customer service info [email protected]	Oct 14, 2023 4:48 PM by [email protected]	0	4,996
In-flight Issue First class,no service marfeg1	Sep 19, 2023 2:50 AM by marfeg1	0	5,635
Customer Service Refusal to honor our tickets Dm2022	Aug 23, 2023 5:40 PM by Dm2022	0	5,748
Canceled / Delayed / Overbooked Awful customer service regows1	Mar 4, 2023 7:25 PM by regows1	0	9,447
Canceled / Delayed / Overbooked Awful customer service regows1	Mar 4, 2023 7:19 PM by regows1	0	6,232
Frequent Flyer Program Bait & switch [email protected]	Jan 31, 2023 12:20 PM by [email protected]	0	6,621
Canceled / Delayed / Overbooked Ridiculous Refund RossSea	Nov 10, 2022 6:32 PM by RossSea	0	8,528
Customer Service I-Phone left in Aircraft pdevani	Jul 30, 2022 11:53 AM by pdevani	0	7,170
Canceled / Delayed / Overbooked American Airlines did not provide refund or credit when they canceled the flight! Sswamy	Jun 26, 2022 11:46 PM by Sswamy	0	6,411
Customer Service Amongst the worst customer service I have ever experienced JEM	Oct 14, 2020 10:33 PM by JEM	0	8,346
Frequent Flyer Program Heathrow airport says on-site covid tests will help save jobs AviateTv	Aug 15, 2020 10:36 AM by AviateTv	0	7,331
Customer Service no corona virus related fee waivers thommca	Mar 7, 2020 6:56 PM by thommca	0	10,433
Customer Service AA4947 Cust. Rep Sonya Washington ginny	Jan 9, 2020 6:24 PM by ginny	0	8,796
Customer Service Terrible and rude consumer service silvanasafari	Dec 31, 2019 3:13 AM by nngv8	1	9,297
Frequent Flyer Program Paid 4 first Flt 260 KCK	Oct 20, 2019 5:44 PM by Phinu	1	9,303
Canceled / Delayed / Overbooked AA overbooks Business Class to Rome/downgrades pierrick	Sep 20, 2019 1:52 AM by pierrick	0	9,788
Check-in / Boarding Lack of Communication in order to pad flight time stats: Return Flights: 1550/3798 (original)/ 4256 (bumped to) on June 28, 2019 Jeconk	Jul 25, 2019 6:39 PM by Jeconk	0	9,248
Customer Service Ticket Changes ljcjbj	May 11, 2019 1:44 AM by ljcjbj	0	9,862
Check-in / Boarding Big Mistake(BOS) liminyou	May 5, 2019 5:05 AM by liminyou	0	10,947
Customer Service Lax terminal 4 gadwhite	Mar 13, 2019 5:55 AM by A320FAN	1	9,933
In-flight Issue Burned By AA - 2nd Degree In-Flight Burn BurnedByAA	Feb 18, 2019 5:49 PM by BurnedByAA	0	9,927
Customer Service Lost and Found Process is Ridiculous Alice J Weiland	Jan 31, 2019 5:11 PM by Alice J Weiland	0	10,128
Suggestion Don't fly American when there is snow. kdemersme	Jan 15, 2019 5:02 AM by kdemersme	0	9,498
In-flight Issue Abysmal 1st class service & unsafe flight [email protected]	Oct 15, 2018 8:02 AM by AADFW	1	11,109
Frequent Flyer Program Customer Service Is Disinterested Harker	Sep 15, 2018 11:03 PM by Harker	0	11,789
Reservations SEAT Rip-Off! sblythe	Sep 1, 2018 3:06 PM by sblythe	0	10,312
Check-in / Boarding Irresponsible Agents bcorrea	Aug 1, 2018 5:17 PM by bcorrea	0	10,016
Canceled / Delayed / Overbooked Unbelievable Doglover	Jul 26, 2018 2:51 AM by Doglover	0	9,058
In-flight Issue Humiliated Customer/Garbage dumped all ove Brandy brown	Jun 22, 2018 10:11 PM by Brandy brown	0	9,179
In-flight Issue Old outdated aircraft, jammed and crowded seats Vaclav	Jun 4, 2018 1:09 PM by Vaclav	0	10,440
Check-in / Boarding Gate attendant Couldn’t Care Less Bigcrciii	May 25, 2018 11:10 PM by Bigcrciii	0	9,556
Customer Service No fan alisondmurray	Apr 24, 2018 9:18 AM by alisondmurray	0	9,718
Customer Service drop not at planned destination [email protected]	Apr 19, 2018 3:27 PM by [email protected]	0	9,395
Customer Service Charged $400 the DAY BEFORE TRAVELING melissaday	Apr 17, 2018 3:23 PM by melissaday	0	9,983
Customer Service Disabled, requested service and didn't get it tracymorrison	Mar 29, 2018 2:54 PM by tracymorrison	0	9,979

Post New Complaint/Thread

Page 1 of 21

Last »

More options...

Display Options

Currently Active Users

Showing threads 1 to 50 of 1043

6 (0 members & 6 guests)

Sorted By	Sort Order	From The
Complaint Category

Forum Tools	Search this Forum
Mark This Forum Read View Parent Forum	Search this Forum : Advanced Search

	New posts		Hot thread with new posts
	No new posts		Hot thread with no new posts
	Thread is closed

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Forum Rules

Forum Jump

All times are GMT. The time now is 4:06 PM.

American Airlines Complaints

About Us

AirlineComplaints.org

Advertising