United Airlines Complaints

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Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Writing a Letter of Complaint to United Airlines AirlineComplaints.org	Mar 27, 2017 2:29 PM by Dektora84	1	43,410
Canceled / Delayed / Overbooked Un reported bird strike Brew	Feb 9, 2025 7:20 PM by Brew	0	19,518
Canceled / Delayed / Overbooked Canceled Flight and Rebooking Assistance delacrie	Nov 10, 2024 11:53 PM by delacrie	0	23,081
Baggage Problems Bags never left airport, leaving the country in a few days! Sioboylan	Aug 8, 2022 2:26 AM by Sioboylan	0	30,402
Canceled / Delayed / Overbooked RE: Re: Cancellation issues - Case ID : [REQ:M-27517493] Gloscat	May 12, 2020 4:40 PM by Gloscat	0	7,755
Reservations Canadian Beware!! LarryLegault	Jan 27, 2020 9:00 PM by LarryLegault	0	6,132
Check-in / Boarding UA 4956 from Montreal to Washington ymickay	Nov 23, 2019 12:57 AM by ymickay	0	5,907
Canceled / Delayed / Overbooked Shuttle and Hotel booking completely WRONG will29	Jul 3, 2019 12:40 AM by will29	0	7,519
Baggage Problems Horrible Customer Service and Lost Luggage jmanzo517	Dec 26, 2018 4:53 PM by jmanzo517	0	7,479
Reservations $3915 midweek Economy RT fare to Amsterdam unitedsuper1Kmoron	Dec 20, 2018 11:26 PM by unitedsuper1Kmoron	0	6,750
Reservations United sent me fake itinerary for four months, gets me to my destination two days late. Herring	Sep 26, 2018 8:22 AM by Herring	0	7,220
In-flight Issue K3G8GW Confirmation upgrade No1grandma03	Sep 11, 2018 8:28 PM by No1grandma03	0	6,741
Reservations Lies about nonstop flights marcos	Jul 26, 2018 10:18 PM by marcos	0	7,212
Check-in / Boarding United Not Allowing Web Check In For Base Fare globespinner	May 12, 2018 4:11 AM by globespinner	0	7,537
Frequent Flyer Program Nz10 & nz2 Maddening	Feb 6, 2018 10:48 PM by jsorochtey	1	8,492
Canceled / Delayed / Overbooked Electronic gift certificates cannot be used. mgcyyc	Jan 6, 2018 10:26 PM by mgcyyc	0	6,971
Customer Service United Newark Club converting to Polaris alanb	Dec 16, 2017 3:53 PM by alanb	0	7,449
Frequent Flyer Program One time Exception PLEASE!!! sbotte	Nov 1, 2017 5:45 PM by sbotte	0	7,408
Baggage Problems Had my luggage trashed, United lied about fixing it Clare Doolan	Oct 19, 2017 4:42 PM by Clare Doolan	0	7,147
Baggage Problems Not Allowed Accommodation For My Medical Equipment namestartswithn	Oct 11, 2017 1:55 PM by namestartswithn	0	11,857
Canceled / Delayed / Overbooked Almost 48 Hours to Get Home 409inyourcoffee	Aug 18, 2017 6:23 PM by 409inyourcoffee	0	9,040
Canceled / Delayed / Overbooked Bumped Out of First Class & Not Refunded! harrykhi	Jul 19, 2017 1:07 AM by harrykhi	0	8,244
Canceled / Delayed / Overbooked vacation lost deepdiver	Jul 1, 2017 11:04 PM by deepdiver	0	7,144
In-flight Issue In -Flight Food SRanavat	Jun 20, 2017 5:49 AM by Pettaway	1	8,337
Customer Service United Strikes Again! jamminjohn303	Apr 30, 2017 6:17 PM by jamminjohn303	0	7,941
Canceled / Delayed / Overbooked no plane PatriciaZL	Apr 28, 2017 11:11 PM by PatriciaZL	0	7,573
Customer Service Customer Service for United is in the Phillipines and works to scam customers JMLEMOND	Apr 24, 2017 2:12 PM by JMLEMOND	0	8,256
Check-in / Boarding Horrible United Airline Experience a bit similar to the one in the News EmilyG	Apr 14, 2017 5:15 AM by EmilyG	0	7,983
Poll: In-flight Issue Do not fly with united airlines anymore! DELTASKYMILESMEMBER	Apr 11, 2017 7:02 PM by DELTASKYMILESMEMBER	0	8,487
Customer Service My complaint to @united for a series of outrages at O'Hare. Could've been worse...I c c_christine_fair	Apr 11, 2017 1:41 PM by Sidewaysrob	1	8,242
Canceled / Delayed / Overbooked Married Couple sent to different countries after booking flight 9 months in advance Dektora84	Mar 27, 2017 1:57 PM by Dektora84	0	9,467
Canceled / Delayed / Overbooked Abysmal Customer Service kjpoth	Feb 8, 2017 4:46 PM by kjpoth	0	8,798
Customer Service 3rd time is the charm United - never again LilMsMagick	Feb 6, 2017 4:08 AM by LilMsMagick	0	7,709
Canceled / Delayed / Overbooked United, You disappoint!!! harryz	Jan 9, 2017 2:59 AM by Burgers	2	10,629
Canceled / Delayed / Overbooked Purchased, ticketed, and confirmed isn't good anymore jruizdiaz	Dec 20, 2016 1:17 AM by jruizdiaz	0	9,386
Canceled / Delayed / Overbooked Cancelled by booking mammahoo	Dec 16, 2016 2:45 PM by cliff7080	1	9,767
Reservations Unaccompanied Minor Fee bwccolorado	Nov 26, 2016 10:06 PM by bwccolorado	1	9,352
Baggage Problems 4 months and no action! AnieZ	Nov 14, 2016 9:32 AM by AnieZ	0	8,942
Customer Service Only call the United Call Center if you Feel Like Having Someone Yell at You historymajor	Nov 9, 2016 5:33 PM by historymajor	0	9,350
Canceled / Delayed / Overbooked they cancelled my ticket shaps	Nov 9, 2016 12:36 AM by shaps	0	9,175
Baggage Problems Serial Incompetence hamlet	Oct 23, 2016 3:53 AM by hamlet	0	9,226
Canceled / Delayed / Overbooked Flight delayed then canceled cmaguire	Aug 21, 2016 5:21 AM by cmaguire	0	10,476
In-flight Issue Worst flight ever Maroon	Jul 20, 2016 2:49 PM by Maroon	0	10,881
Canceled / Delayed / Overbooked Oh United. You suck Mattdumont	Jul 17, 2016 12:46 AM by Mattdumont	0	9,514
Customer Service Used their app to upgrade- totally got fleeced Dockoo	Jul 9, 2016 8:16 PM by Dockoo	0	9,354
Reservations Can't change travel plans after I booked on United site via kayak pbatchu	Jun 26, 2016 4:11 PM by A320FAN	1	9,906
Canceled / Delayed / Overbooked Making Keystone Cops look like the Manhattan Project jodyrrr	Jun 22, 2016 8:05 PM by jodyrrr	0	9,306
Check-in / Boarding Denial of pre-requested wheelchair assistance leads to passenger being stranded priti_24	Jun 20, 2016 8:24 PM by Sidewaysrob	4	11,785
Canceled / Delayed / Overbooked Delayed pmgirlie45	Jun 20, 2016 2:27 PM by pmgirlie45	0	9,716
Customer Service Global Services - still treated poorly by United mhga73	Jun 7, 2016 2:06 PM by mhga73	0	9,516
Check-in / Boarding Had to Pay TWICE for One Flight isabelle_anne_	May 31, 2016 2:17 PM by cliff7080	2	9,841

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