American Airlines Complaints

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Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?

Customer Service Customer Service Is...

by Harker

Sep 15, 2018 11:03 PM

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Check-in / Boarding Air Canada flight 1867 from...

by ACcheatedus

Feb 14, 2018 9:13 PM

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Complaints in Forum : American Airlines Complaints

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Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Writing a Letter of Complaint to American Airlines by AirlineComplaints.org	Nov 12, 2017 4:04 AM by Badexperience	7	48,492
Canceled / Delayed / Overbooked Terrible customer relations by Rissa786	May 3, 2016 4:35 AM by Rissa786	0	2,362
Reservations Bait and switch AA Flight #61--July 15, 2016; Flight #2307 July 22, 2016; by gkelley	May 1, 2016 1:37 AM by gkelley	0	2,402
Customer Service Gate Agents for Flight AA1476 on 4/30/16 by Jmichaud	Apr 30, 2016 2:46 PM by Jmichaud	0	2,073
In-flight Issue Horrible Flight Attendents by cmoneycymone	Apr 23, 2016 4:27 PM by cmoneycymone	0	2,126
Customer Service no response to request for refund due to death by pgallowa	Apr 11, 2016 8:47 PM by pgallowa	0	1,983
Check-in / Boarding Paradise lost - AA 1350 by travelbug99	Apr 11, 2016 5:22 PM by travelbug99	0	2,216
Customer Service Worst experience of all time by Cathy Mulholland	Apr 10, 2016 5:29 PM by Cathy Mulholland	0	2,019
Canceled / Delayed / Overbooked "Waste" of Time by chloviolet	Apr 5, 2016 3:02 PM by chloviolet	0	2,069
Suggestion Major Price Change by mcgeester	Apr 5, 2016 2:44 AM by mcgeester	0	1,478
Customer Service Complain on Facebook by jblocash	Apr 5, 2016 1:49 AM by jblocash	0	1,843
Frequent Flyer Program 500-mile Upgrades by WEW	Mar 29, 2016 9:24 PM by WEW	0	2,255
Reservations Charges,Charges,Charges from the Bankrobbers by wmrobts	Mar 23, 2016 8:06 PM by wmrobts	0	1,897
Canceled / Delayed / Overbooked AA poor Policy AND UNPROFESSIONAL flight crews by AAHunter	Mar 22, 2016 10:59 AM by AAHunter	0	1,764
Canceled / Delayed / Overbooked Does American Airlines do anything right?? by Rtownshend	Mar 21, 2016 10:31 PM by Rtownshend	2	1,951
Baggage Problems every category - Airlines is terrible by manfred4lyf	Mar 21, 2016 6:59 PM by manfred4lyf	0	1,433
In-flight Issue My children exposed to sex and nudity by Impactextreme	Mar 21, 2016 2:15 PM by Sidewaysrob	2	2,246
Canceled / Delayed / Overbooked No Consideration by Lag	Mar 17, 2016 3:38 PM by Lag	0	1,769
Customer Service Oversize Passenger by kbhayani	Mar 15, 2016 12:32 AM by kbhayani	0	1,955
Customer Service Worst trip I ever had by cherry	Mar 6, 2016 3:43 PM by cherry	0	2,430
Check-in / Boarding Check in Employee by [email protected]	Mar 5, 2016 2:57 PM by [email protected]	0	1,571
Customer Service Absolute abuse of power by N152t	Mar 2, 2016 6:01 PM by N152t	0	1,659
Customer Service Even 1st class is treated like dirt. by M.devito	Mar 1, 2016 11:55 PM by M.devito	0	1,896
Check-in / Boarding worst airline ever!! by Picasso	Mar 1, 2016 11:25 PM by Burgers	3	2,183
Customer Service My Valentine's Day with AA by patelpod	Feb 29, 2016 8:48 PM by patelpod	0	2,223
Customer Service fl#4091 10/8/2015 Sean Bentel,AnnaMari EW, Dana AA stealing my mone. by swishner44	Feb 29, 2016 7:10 PM by swishner44	0	2,112
Customer Service Trip from Hell by Decay	Feb 24, 2016 3:19 PM by Decay	0	1,617
Canceled / Delayed / Overbooked US Airlines lives in the guise of American by darkknight	Feb 23, 2016 6:56 PM by darkknight	0	1,453
Customer Service Worst Travel Day I have ever experienced by Cbean	Feb 23, 2016 4:55 PM by Cbean	0	1,440
Customer Service JOHN M McCARREN AIRPORT by MichellieZ	Feb 10, 2016 11:41 AM by MichellieZ	0	1,536
Canceled / Delayed / Overbooked No other options by gshankle	Feb 10, 2016 2:16 AM by gshankle	0	1,391
Canceled / Delayed / Overbooked Delayed / Lost Luggage / No Refund by fedchym	Jan 30, 2016 6:43 PM by fedchym	0	1,977
Customer Service Incorrect Info Provided/Dog Not Allowed to Travel by AngryPetOwner	Jan 30, 2016 7:28 AM by AngryPetOwner	0	1,861
Customer Service Credit card fraud by mcevok	Jan 29, 2016 1:42 AM by mcevok	0	1,619
American Airlines agents are very rude by damarley22	Jan 28, 2016 11:53 PM by damarley22	0	1,510
Canceled / Delayed / Overbooked AA should be ashamed by Not Happy with AA	Jan 28, 2016 8:00 PM by Not Happy with AA	0	1,328
In-flight Issue Pay for the Privilege of sitting in Emergency Exit Row? Really? by irritatedfrequentflyer	Jan 28, 2016 6:18 PM by irritatedfrequentflyer	4	2,053
American Airlines are not giving feedback by alemercas	Jan 27, 2016 12:11 PM by Pennington	1	1,801
Canceled / Delayed / Overbooked Not a fan by Treyv	Jan 20, 2016 2:58 PM by Treyv	0	1,467
Check-in / Boarding Baggage Nazi by Army Brat John	Jan 19, 2016 12:05 AM by Army Brat John	0	1,405
Customer Service CARES Airplane Safety Harness Not Permitted on Recent Flight by jcherrie11	Jan 8, 2016 5:15 PM by alwaysflyin	1	1,704
Customer Service AA Cancelled my flights without my permission. no refund offered by jnolte	Jan 8, 2016 1:39 AM by jnolte	0	1,831
Customer Service American Airlines by drterryhooper	Jan 7, 2016 11:27 AM by drterryhooper	0	1,541
Check-in / Boarding American Airlines worst experience over by nikhita1326	Jan 5, 2016 4:59 AM by nikhita1326	0	1,451
Canceled / Delayed / Overbooked Ho Ho Ho from American Airlines by Mlbmd66	Dec 30, 2015 7:08 PM by AFMOM	1	1,804
In-flight Issue Burns on face from incompetent flight attendant by klyskate	Dec 29, 2015 8:02 PM by klyskate	0	2,089
Baggage Problems damaged/broken Bag by Ed M.	Dec 25, 2015 12:43 AM by cliff7080	1	1,836
Check-in / Boarding AA made me pay for lack of service at the check in Kiosk by elenac	Dec 22, 2015 4:15 AM by elenac	0	1,743
American Airlines Complaint by Rose	Dec 22, 2015 12:49 AM by Rose	0	1,683
Customer Service Amer Airlines Coercion for Fees Fl. 979 and Fl 2564 by Cuchara185	Dec 9, 2015 5:47 PM by Cuchara185	0	1,418
Canceled / Delayed / Overbooked AA4057/4058 Don't book on Expedia and expect a seat by LMILEO	Dec 3, 2015 2:22 PM by Burgers	1	1,752

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