Southwest Airlines Complaints

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Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Writing a Letter of Complaint to Southwest Airlines AirlineComplaints.org	Jul 22, 2016 11:12 PM by CaringGrandpa	1	28,303
Reservations Ticket Price Changed During Checkout ggrossman	May 9, 2022 8:58 PM by ggrossman	0	65,533
Baggage Problems SW destroyed my bag Victim of SW	Oct 3, 2019 11:20 AM by Victim of SW	0	10,922
Canceled / Delayed / Overbooked Stranded in a foreign country lotodd123	Apr 18, 2019 6:30 PM by lotodd123	0	6,784
Customer Service 324 Ryan [email protected]	Feb 24, 2019 2:54 PM by Phinu	1	6,459
Customer Service Southwest Airlines DISGRACFUL treatment of CA Paradide fire Victims CA fire victim	Dec 1, 2018 12:14 PM by CA fire victim	0	7,397
Check-in / Boarding Earlybird checkin is a WASTE do not be fooled Danilo.Ong	Oct 23, 2018 10:55 AM by Argonui	3	8,368
Reservations Taking your money frustrated01	Aug 29, 2018 3:55 PM by frustrated01	2	6,943
Baggage Problems 5 weeks later still no bag or information MMK	May 22, 2018 1:08 AM by MMK	0	6,551
Customer Service Lies, lies and more lies Luvrv8	Jan 15, 2018 9:22 PM by Luvrv8	0	7,101
Customer Service SWA is bad news pfaherty	Nov 20, 2017 8:43 PM by pfaherty	0	6,932
Customer Service cancelled flight jasonwg1214	Nov 7, 2017 1:00 AM by jasonwg1214	0	6,742
Canceled / Delayed / Overbooked Cancellation credit [email protected]	May 12, 2017 9:51 PM by [email protected]	0	9,050
In-flight Issue Bad treatment by airlines nothing new Hate2Fly	Apr 25, 2017 7:23 PM by Hate2Fly	0	7,967
In-flight Issue Bad treatment nothing new Hate2Fly	Apr 25, 2017 7:22 PM by Hate2Fly	0	7,215
Reservations bad company policy, will get rid of it forever SWAbadcompany	Mar 14, 2017 11:08 PM by SWAbadcompany	0	7,233
Canceled / Delayed / Overbooked SWA Cancels Wrong Flight For Refund angelo	Feb 1, 2017 4:45 PM by angelo	0	8,592
Canceled / Delayed / Overbooked No service Donnie	Jan 26, 2017 4:52 PM by Donnie	0	7,503
Customer Service Incidental No Show for reservation breinhold	Dec 30, 2016 10:08 PM by breinhold	0	8,230
Customer Service Broken Promises grlywn	Dec 20, 2016 8:09 PM by grlywn	0	8,046
Reservations Consumer Fraud gbatarseh	Sep 11, 2016 5:45 AM by gbatarseh	0	9,442
Canceled / Delayed / Overbooked flight 1661 delayed missed 2057 as a result on July 21st: I was 26 hours late!! ddesrochers	Aug 23, 2016 6:55 PM by Burgers	1	9,585
Check-in / Boarding Military laughed at Sesecr	Aug 12, 2016 11:52 PM by Sesecr	0	9,304
Customer Service You broke some hearts & lied CaringGrandpa	Jul 22, 2016 6:23 PM by CaringGrandpa	0	11,544
Customer Service Horrible customer relations! teacherlady	Jul 16, 2016 8:42 AM by teacherlady	0	9,059
Frequent Flyer Program rewards prg SKconfused	Apr 23, 2016 8:06 PM by cliff7080	1	9,660
Customer Service Recent treatment of passenger speaking Arabic tahomes	Apr 20, 2016 8:21 PM by tahomes	0	8,460
Canceled / Delayed / Overbooked Twice bumped on Tuesday March 15th fro Albany, NY Craig Lawson	Mar 19, 2016 9:05 PM by Craig Lawson	0	10,003
Customer Service Hidden Fees TWA	Mar 16, 2016 5:45 PM by TWA	3	9,126
Canceled / Delayed / Overbooked SOUTHWEST 1266 on Feb 14th Blancety	Feb 25, 2016 4:59 PM by Phinu	1	9,869
Baggage Problems lost luggage tamsie irvan	Jan 20, 2016 9:05 PM by Brian872	4	14,376
Customer Service Corporate Racketeering of LUV Voucher Extension jahdba	Oct 22, 2015 5:11 PM by AA=AbsoluteAnus	6	18,724
Poll: Baggage Problems Missing baggage gholt	Aug 11, 2015 10:53 AM by Roms47159	15	19,369
Check-in / Boarding Bad Treatment of Business Travelers marcyst	Jun 1, 2014 6:18 PM by A320FAN	5	12,843
Check-in / Boarding Check-in Line Nightmare milehi	Apr 2, 2014 3:30 PM by Leatherboy2006	1	10,302
Customer Service rude airline attendant on flight #1010 sparky123	Mar 8, 2014 5:45 AM by sparky123	0	9,163
Customer Service Refund Policy Change SRQBill	Mar 6, 2014 8:13 PM by Der Richter	5	13,063
Customer Service refunds SWC	Feb 12, 2014 1:07 AM by Der Richter	2	10,396
Customer Service avoid internet deal ....SWA. celestine	Nov 22, 2013 10:03 PM by A320FAN	1	11,005
Customer Service Southwest took my money, yet I don't fly StuckInDenver	Sep 11, 2013 8:06 PM by StuckInDenver	2	13,549
Customer Service I am done with this airline! ssu11321	Aug 5, 2013 9:17 AM by jimworcs	5	10,512
Canceled / Delayed / Overbooked Screwed! Activist	Jul 1, 2013 11:06 AM by allwrappedup	3	13,369
Customer Service Bad policy, worse customer service Frequentlyflies	May 10, 2013 8:30 PM by Der Richter	2	12,280
Customer Service Recent Southwest/Air Tran payment issues JeffG73	May 9, 2013 1:34 AM by JeffG73	1	9,722
Baggage Problems Damaged Ripped Suitcases Meena Suhale	Apr 7, 2013 7:35 PM by AirlineSympathizer	2	12,565
Check-in / Boarding Denied Flight With Service Dog service dog	Apr 7, 2013 7:34 PM by AirlineSympathizer	1	13,991
In-flight Issue Significant Air Pressure/Ears Issues in multiple flights vcasap	Apr 7, 2013 12:38 AM by onthe101	2	14,124
In-flight Issue Southwest wireless worthless Finicky traveler	Feb 8, 2013 6:55 PM by rwmiller56	3	12,295
Customer Service SWA Customer Survice Reply -- would you approve? misysdsb	Jan 31, 2013 7:41 AM by jimworcs	2	10,380
Customer Service my word vs. their perception notagain	Jan 6, 2013 6:30 AM by notagain	0	9,425
Baggage Problems Lost booster seat, lame service notagain	Jan 6, 2013 6:27 AM by notagain	0	9,185

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