American Airlines Complaints

Page 2 of 21

Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Writing a Letter of Complaint to American Airlines AirlineComplaints.org	Nov 12, 2017 4:04 AM by Badexperience	7	55,749
Customer Service American Airlines Poor Poor Service rogerh62	Jun 22, 2017 12:47 AM by rogerh62	0	3,344
Canceled / Delayed / Overbooked Don't expect anything from AA Jswisher	Jun 19, 2017 6:52 PM by Jswisher	0	3,043
Baggage Problems AA stuff stealing from luggage!!! lucidreamer	Jun 12, 2017 2:53 PM by lucidreamer	0	2,833
Canceled / Delayed / Overbooked Cancelled flights both ways and got put on connecting when I paid for direct aamar	Jun 8, 2017 4:16 PM by aamar	0	2,982
In-flight Issue Overweight man took half my seat aamar	May 23, 2017 6:09 AM by aamar	0	2,902
Baggage Problems Lost my Snowboard bag TWICE!! mwalkeriii	May 9, 2017 8:29 PM by mwalkeriii	0	3,083
In-flight Issue Male steward abuse Castey62	May 6, 2017 2:16 PM by Castey62	0	3,020
Canceled / Delayed / Overbooked American airlines BLONDEE	May 2, 2017 11:49 PM by BLONDEE	0	2,412
In-flight Issue Harassed by flight attendant jmt	Apr 22, 2017 2:59 PM by jmt	0	2,732
Customer Service Worst Customer Service Ever spainfly	Apr 5, 2017 6:14 AM by Reycro	1	4,358
Canceled / Delayed / Overbooked American Airlines, nightmare flights: cancellations, waiting, poor service. LGomez	Mar 30, 2017 1:20 PM by LGomez	0	2,983
Frequent Flyer Program 2 Million Mile Flier with no benefits! sstorb01	Mar 22, 2017 4:59 PM by sstorb01	0	3,050
Baggage Problems Delayed Flight, Lost Luggage, Ignored by Customer Service Out $$$$ dteijido	Mar 21, 2017 9:28 AM by susanmoffat	1	4,785
Baggage Problems Damaged my $3,000 Computer, and Will not respond to me. eswaggins	Mar 21, 2017 9:21 AM by susanmoffat	2	3,573
Baggage Problems Damaged baggage/lost items reddoc100	Mar 19, 2017 3:19 PM by reddoc100	0	2,449
Customer Service Bad Flight, but Customer Relations Even Worse! frotu33	Mar 12, 2017 8:55 PM by frotu33	0	2,844
In-flight Issue Delayed flight, 90 deg, no water motherofTwo	Feb 28, 2017 7:44 PM by motherofTwo	0	2,723
Frequent Flyer Program American Airlines & Citi Bank scame dmansson	Jan 25, 2017 4:10 PM by dmansson	0	2,465
Reservations American Airlines: Making money on a young women's medical emergency Radavis2000	Jan 1, 2017 8:56 PM by Radavis2000	0	3,578
Customer Service AA hates families & kids! Jordandoo	Dec 31, 2016 2:21 AM by Jordandoo	0	2,909
In-flight Issue Layover times confusing Gerty	Dec 28, 2016 7:49 PM by Gerty	0	2,809
Canceled / Delayed / Overbooked Never american NEVERAMERICAN	Dec 7, 2016 9:27 PM by NEVERAMERICAN	0	3,375
Canceled / Delayed / Overbooked Reserved Seats Sold - $1k Rebooking fee EJamesJr	Dec 1, 2016 5:49 PM by pattis	1	4,058
Customer Service Poor treatment by Jeff Y mjwalker3	Nov 29, 2016 2:46 PM by mjwalker3	0	3,139
Canceled / Delayed / Overbooked AA Flight from JFK to Cleveland hotpipes	Nov 29, 2016 1:27 PM by hotpipes	0	3,306
Customer Service sick employees swisssaint	Nov 28, 2016 12:49 AM by swisssaint	0	3,134
Frequent Flyer Program Useless Miles PeterD	Nov 27, 2016 6:48 PM by PeterD	0	3,102
Suggestion PILOT behaved inappropriately Bar Baxter	Nov 8, 2016 12:30 AM by Burgers	3	4,713
Canceled / Delayed / Overbooked Never flying aa again! JessicaMassey	Oct 29, 2016 1:51 AM by JessicaMassey	0	3,881
Frequent Flyer Program Bait and Switch Richard1366	Oct 20, 2016 8:35 PM by cottonwoodcanyon	3	4,319
Canceled / Delayed / Overbooked Hurricane Matthew rebook charges RichardD	Oct 14, 2016 5:57 PM by travgrl	1	4,176
Customer Service Discrimination cmlvngstn	Oct 14, 2016 12:48 AM by alwaysflyin	1	3,808
Poll: Canceled / Delayed / Overbooked Rebook Charge Due to Hurricane mbtunderwood	Oct 10, 2016 6:56 PM by mbtunderwood	1	3,704
Baggage Problems Bags Lost for 8 Days on Dream Vacation Matt Coyle	Oct 7, 2016 6:10 PM by Matt Coyle	0	3,340
Canceled / Delayed / Overbooked AA -- Almost in the Air smalltowntx	Sep 22, 2016 4:11 PM by smalltowntx	0	3,370
Customer Service Refund denied after <24 hours cancel LauraKG	Sep 20, 2016 7:22 PM by LauraKG	0	3,653
Baggage Problems Study abroad student - medical emergency ignored aweichel	Sep 11, 2016 3:42 PM by aweichel	0	4,191
Customer Service Catty personnel at Denver A-53 gate for Flight 2634 to DFW klessa	Sep 6, 2016 9:19 PM by klessa	0	3,584
Canceled / Delayed / Overbooked Appalling customer service, SCI	Aug 27, 2016 2:02 PM by SCI	0	3,897
Canceled / Delayed / Overbooked Nearly Missed My Niece's Wedding DanGainor	Aug 26, 2016 2:45 PM by DanGainor	0	3,525
Canceled / Delayed / Overbooked Cancelled "no crew", no compensation, no response, get bag at 2:45 a.m JLenz	Aug 23, 2016 3:53 AM by JLenz	0	4,114
Canceled / Delayed / Overbooked $12000 Tix yet delayed flights for days becca.valle	Aug 6, 2016 2:45 PM by becca.valle	0	3,921
Baggage Problems AA broke my wheelchair Drew P	Aug 2, 2016 11:55 PM by Drew P	0	3,201
Check-in / Boarding Human Ncuevas	Aug 2, 2016 5:30 PM by Ncuevas	0	3,437
Customer Service Highlights From Nightmare Flying American Airlines AA Flight 407 –Boston to Phoenix Aspasias_Attic	Aug 1, 2016 6:24 PM by Aspasias_Attic	0	3,633
Canceled / Delayed / Overbooked Miserable Customer Service MIA medic334	Jul 31, 2016 8:29 PM by medic334	0	3,429
Customer Service The Horror of American Airlines AA Flight 407 –Boston to Phoenix - 7/20/16 Aspasias_Attic	Jul 30, 2016 10:33 PM by Aspasias_Attic	0	3,399
Reservations Incompetent aa staff at jfk jajacob	Jul 20, 2016 8:50 AM by jajacob	0	3,864
Canceled / Delayed / Overbooked Three rules to deal with the New American davidbogolub	Jul 14, 2016 4:14 PM by davidbogolub	0	4,043
Canceled / Delayed / Overbooked Dreamliner is actually a nightmare elizabethco	Jul 13, 2016 6:48 PM by elizabethco	0	3,508

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