British Airways Complaints

Page 2 of 5

Rating Complaint / Complaint Author	Last Post	Replies	Views
Customer Service Worst customer service ever Beannie88	Oct 18, 2016 7:57 PM by Beannie88	0	5,591
Baggage Problems Bags Lost for 8 Days on Dream Vacation Matt Coyle	Oct 7, 2016 6:17 PM by Matt Coyle	0	5,201
In-flight Issue drunken potentially dangerous passengers not controlled Sbur	Oct 4, 2016 11:52 AM by Sbur	0	4,361
Frequent Flyer Program Row 68 on Airbus 380 Sigal	Oct 1, 2016 10:18 AM by Sigal	0	4,143
Reservations Monies taken under false pretences Nick Haines	Sep 23, 2016 10:49 AM by Nick Haines	0	4,400
Customer Service just plain bad customer handling Nicktme	Aug 30, 2016 9:07 AM by Nicktme	0	4,549
Customer Service BA customer service is an oxymoron. MontyPlumb	Aug 24, 2016 10:24 AM by MontyPlumb	0	4,143
Reservations The Joys of flying BA j3bverghese	Aug 20, 2016 5:23 AM by j3bverghese	0	4,308
Baggage Problems BA 891/Aniket Trimbakkar nicholasksearle@waitrose.	Aug 11, 2016 12:53 PM by nicholasksearle@waitrose.	0	4,433
Baggage Problems Wouldn't wish this on anyone pdagrl	Aug 4, 2016 4:11 PM by pdagrl	0	4,084
Customer Service Insulting customer service shobbsy	Jul 28, 2016 8:59 PM by shobbsy	0	3,870
Baggage Problems Send my bag to me chomingong	Jul 18, 2016 1:39 AM by chomingong	0	6,233
Customer Service No response sarahturner	Jul 6, 2016 1:02 PM by sarahturner	0	4,217
Canceled / Delayed / Overbooked BA1491 GLA to LHR on 24 Jun 2016 sjann	Jun 24, 2016 2:27 PM by sjann	0	3,799
Check-in / Boarding Ba0487 giuliacorona	Jun 21, 2016 1:23 PM by cliff7080	1	4,593
Frequent Flyer Program don't book with British Airways caroldarilek	Jun 14, 2016 9:43 PM by caroldarilek	0	3,508
Baggage Problems Suspect BA staff stole HERMES bag yuenling	Jun 12, 2016 6:04 AM by yuenling	0	3,827
Check-in / Boarding HUGE FAIL for British airways for 36 passengers left behind on 6/2/16 Srbrew	Jun 3, 2016 2:28 AM by Srbrew	0	3,660
Customer Service Terrible service integration and no customer service support DPOV	May 30, 2016 12:07 PM by DPOV	0	5,900
Customer Service Double Charge dre101	May 25, 2016 11:43 PM by Tom Leadbitter	1	4,332
Canceled / Delayed / Overbooked Refused to refund seat assignments Welchro	May 24, 2016 8:16 PM by Welchro	0	4,117
Customer Service Mr Sripada Ramarao Sripada Ramarao	May 17, 2016 8:16 PM by Sripada Ramarao	0	3,687
Baggage Problems Forced to check compliant bag + damage mawheele	May 12, 2016 6:34 AM by mawheele	0	3,456
Customer Service Hidden Charges. David Hampton	May 8, 2016 6:21 AM by David Hampton	0	3,806
Canceled / Delayed / Overbooked Still waiting for Full Refund ABM	Apr 27, 2016 4:21 AM by ABM	0	3,643
Customer Service Refund of excess amount charged rohits9990	Apr 11, 2016 5:59 PM by Jayceebee	1	4,917
Canceled / Delayed / Overbooked BA 1337 27th March Neil Bell	Apr 1, 2016 2:04 PM by Neil Bell	0	3,676
Check-in / Boarding No-show clause BA887 davecs	Mar 25, 2016 10:43 PM by davecs	0	4,179
Customer Service British Airways Or Bad Airline? Linda Hoyle	Mar 12, 2016 1:33 PM by Linda Hoyle	0	4,159
Canceled / Delayed / Overbooked Cancled delayed lost baggage delay baggage no refund no reimb gopi	Mar 5, 2016 5:09 PM by gopi	0	8,672
Canceled / Delayed / Overbooked Cannot get a refund ksma24	Mar 5, 2016 5:06 PM by gopi	1	4,532
Canceled / Delayed / Overbooked Paid for preassigned seats. cpaleologos	Mar 3, 2016 7:53 AM by A320FAN	5	4,946
Poll: Customer Service Food poisoning on AMerican and BA dont want to help gyongyi	Feb 28, 2016 1:39 AM by Burgers	4	5,627
In-flight Issue Attacked by bed bugs for 12 hours! Sarahjanebahrain	Feb 18, 2016 7:02 AM by Sarahjanebahrain	0	3,837
Canceled / Delayed / Overbooked BA1342 - 07 FEB - Diverted to MAN neil reid	Feb 7, 2016 9:32 PM by neil reid	0	3,527
In-flight Issue Delay, seating, bad customer service buzzard	Feb 6, 2016 7:07 AM by buzzard	0	5,422
Baggage Problems When Unhelpfulness becomes an ethos Llewellyn Kriel	Jan 30, 2016 6:23 PM by Llewellyn Kriel	0	3,429
Customer Service Stranded and mistreated Casilda	Jan 16, 2016 3:32 PM by Casilda	0	3,343
Customer Service Poor service and ridiculous small print becoming the norm for this airline helibenny	Jan 13, 2016 7:56 AM by helibenny	0	3,716
Canceled / Delayed / Overbooked Delayed in Madrid - BA fobbing me off still! rob shardlow	Jan 11, 2016 3:15 PM by rob shardlow	0	3,219
Frequent Flyer Program Fraud activity put my account into audit and no communication since Amitk	Jan 9, 2016 4:23 PM by Amitk	0	3,292
In-flight Issue Passport, money stolen BA 92from Toronto,London RACHELRASID	Dec 30, 2015 5:20 PM by Sidewaysrob	1	5,736
Customer Service Mr dbndudeSA	Dec 29, 2015 4:01 PM by dbndudeSA	0	3,294
Customer Service appalling treatment when flight was cancelled denosav	Dec 14, 2015 11:29 AM by denosav	2	7,635
Frequent Flyer Program * * * avios do not work . ! ! ! Lindanote	Dec 2, 2015 10:15 PM by briansnee	2	4,925
Reservations Over charged on price given on the phone LAHall	Nov 25, 2015 11:33 PM by LAHall	0	3,208
Baggage Problems Lost Bag and refusal to do anything Rustom86	Nov 19, 2015 10:16 PM by Rustom86	0	6,317
Customer Service Flight Change Frustrated Flier	Nov 13, 2015 4:17 PM by Frustrated Flier	0	3,922
Reservations Cancelled off Flight BA206 Mike2907	Oct 8, 2015 3:03 PM by Mike2907	0	5,236
Check-in / Boarding BA : Treatment to my mom(81year old partially blind) Marlene Petersen	Oct 6, 2015 1:34 PM by Marlene Petersen	0	3,149

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