Southwest Airlines Complaints

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Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Writing a Letter of Complaint to Southwest Airlines AirlineComplaints.org	Jul 22, 2016 11:12 PM by CaringGrandpa	1	19,289
Canceled / Delayed / Overbooked Flight delay no explanation no advance notice wdanielr	Jun 2, 2011 7:55 PM by annmburdin	1	4,867
Customer Service Credit for system failure Super2011	May 24, 2011 2:29 AM by Super2011	0	3,576
Frequent Flyer Program Rapid Rewards very limited Dritt1	May 13, 2011 12:24 AM by april	18	11,601
Reservations Southwest airlines Non refundable tickets Sac, Ca to Boston, Ma anguished	Apr 22, 2011 7:29 AM by jimworcs	9	6,822
Canceled / Delayed / Overbooked Grounded ridilman	Apr 19, 2011 4:20 PM by ridilman	0	3,133
Check-in / Boarding Injury On Sw Flight epena	Apr 18, 2011 5:42 PM by azstar	3	4,503
Canceled / Delayed / Overbooked Southwest Has Lost It's Heart JWFriedman	Apr 2, 2011 9:12 PM by JWFriedman	0	3,613
In-flight Issue Rude flight attendant riduculed me Maria Fernandes	Mar 31, 2011 4:27 AM by Marco Grob	1	17,740
Frequent Flyer Program New Program fwsmithjr	Mar 13, 2011 5:22 PM by fwsmithjr	0	3,635
SWA baggage claim handling should be criminal HanibalLechter	Feb 28, 2011 9:47 PM by A320FAN	7	7,353
In-flight Issue Rude flight attendents Sonny	Feb 24, 2011 4:17 AM by Sonny	0	4,104
Canceled / Delayed / Overbooked Flight Refund Indian Giver--READ THIS DURING HOLIDAY FLIGHT CANCELLATIONS egrossman	Dec 30, 2010 3:03 AM by jimworcs	6	5,749
Check-in / Boarding Southwest pre-boarded all the white children and left my family in line Alley	Dec 25, 2010 2:41 AM by jimworcs	4	6,645
Canceled / Delayed / Overbooked 80 Yr Old Parents - Southwest Cancellations roadstarrick	Dec 16, 2010 9:18 PM by roadstarrick	0	3,626
Reservations Do not book online scam freevegas	Dec 10, 2010 11:12 PM by pattis	1	3,859
Customer Service Do not book online freevegas	Dec 10, 2010 8:55 PM by bilingual	4	4,876
Customer Service My story of LAX on 6/5/10 with Southwest Airlines Mitch101	Nov 2, 2010 2:09 AM by jimworcs	9	7,028
Customer Service Terrible Customer Service at FL-1332 (PHL) Zawadi	Oct 21, 2010 1:34 AM by Jetliner	2	4,370
Customer Service No more first come, first serve richright	Oct 20, 2010 7:16 PM by PDX88	8	5,464
Customer Service Southwest is the only airline I fly. kent_snyder	Oct 20, 2010 7:10 PM by PDX88	5	5,749
Canceled / Delayed / Overbooked Delayed Flight That Picked Up Time In Air And Left Early [email protected]	Oct 16, 2010 4:16 PM by jimworcs	1	5,102
Customer Service Southwest complaint letter sent [email protected]	Sep 15, 2010 3:26 AM by pilot2fly	1	4,528
Customer Service Horrible Customer Service SouthwestHasChanged	Sep 10, 2010 5:07 AM by DocThor	1	5,342
In-flight Issue Discriminated by flight attendant among other issues bun	Aug 10, 2010 3:28 PM by Gromit801	3	12,310
Check-in / Boarding Flight Attendant Took my Carry-on with Meds nickaryn	Jul 28, 2010 11:06 PM by mars6423	3	4,412
Check-in / Boarding Flight Attendant Took my Carry-on with Meds nickaryn	Jul 28, 2010 2:25 PM by nickaryn	0	2,819
Check-in / Boarding Pressure for Boarding premiums Traveler68	Jun 27, 2010 6:21 AM by justme	5	3,921
In-flight Issue Plane Misses Airport, Almost Crashes dixter1	Jun 20, 2010 4:03 AM by eAAgleguy	13	7,590
In-flight Issue Poor maintenance? millionmiler	Jun 17, 2010 7:12 AM by jimworcs	10	5,124
In-flight Issue Plane Falling Apart whopper1410	Jun 12, 2010 10:52 PM by millionmiler	1	3,964
Canceled / Delayed / Overbooked Windjet -the flight that never was... anaxaton	May 24, 2010 1:14 AM by The_Judge	10	17,187
Canceled / Delayed / Overbooked Disappointed SWA Customer hhguy	May 3, 2010 12:00 AM by Genabrie	2	6,736
Canceled / Delayed / Overbooked Delayed in Vegas lawlertx	Mar 22, 2010 3:26 AM by pattis	1	3,876
Check-in / Boarding Don't waste your $$ on "early" check in!!! eeprof	Mar 19, 2010 7:33 AM by jimworcs	10	6,804
Reservations DO NOT spend the extra $$ on early boarding!! eeprof	Mar 16, 2010 3:00 AM by eeprof	0	3,682
Canceled / Delayed / Overbooked Rampant Overbooking by Southwest awong5000	Feb 26, 2010 3:50 PM by aubreyg23	8	8,253
Reservations Ticket credit theft Josabeyta	Feb 11, 2010 5:57 PM by Team_OGG	6	5,302
Customer Service Wife Kicked From Plane ( 1 2) Gary9879	Dec 1, 2009 2:32 AM by Leatherboy2006	29	14,457
Check-in / Boarding 7 hours waiting to check in ccortes	Nov 24, 2009 7:01 AM by justme	9	5,422
Check-in / Boarding A-List Issues! TaxmanCPA	Nov 3, 2009 5:44 AM by Silent Bob	2	4,167
Customer Service I love Southwest! bilfritz	Oct 30, 2009 7:17 PM by ChrisH	10	6,617
In-flight Issue Layover Let Down Krystalraquel	Oct 10, 2009 9:55 PM by jimworcs	9	5,745
Baggage Problems Still Waiting For My Luggage! IDAHO121	Sep 1, 2009 2:49 PM by bah humbug	4	4,887
Check-in / Boarding Flight 352, 07/30/2009 Jkarris	Aug 4, 2009 7:25 AM by Silent Bob	16	8,540
Baggage Problems Southwest Airlines - pilfering from luggage lori_arizona	Jul 24, 2009 4:05 PM by Gromit801	12	10,016
Baggage Problems Dress, Pants & Ring Stolen in Checked Luggage kadkooling	Jul 2, 2009 9:03 PM by kadkooling	0	3,313
In-flight Issue Plane Falling Apart ( 1 2 3) whopper1410	Jul 1, 2009 3:27 PM by Agger	50	19,261
Baggage Problems Lost carseat & bag on direct flight Walsh05	Jul 1, 2009 4:23 AM by Jetliner	4	4,413
Check-in / Boarding No birth certificate = pay up Walsh05	Jul 1, 2009 3:57 AM by Jetliner	4	4,072
Canceled / Delayed / Overbooked frequent flyer denied standby lindsay422	Jun 2, 2009 2:01 AM by lindsay422	8	6,364

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