United Airlines Complaints

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Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Writing a Letter of Complaint to United Airlines AirlineComplaints.org	Mar 27, 2017 2:29 PM by Dektora84	1	34,667
Canceled / Delayed / Overbooked No consideration for special needs, employee incompetence ryoung	Mar 17, 2007 4:09 AM by ryoung	0	4,135
Baggage Problems Luggage lost, returned 20 hours later damaged and ruined lostluggage	Mar 17, 2007 4:18 AM by lostluggage	0	4,920
Canceled / Delayed / Overbooked Flight arrived late, missed connection, UA didn't pay hotel Leung	Mar 17, 2007 4:25 AM by Leung	0	6,501
Customer Service Incompetent staff refused to refund fully-refundable ticket barbourJ	Mar 17, 2007 4:29 AM by barbourJ	0	5,950
Canceled / Delayed / Overbooked UA lied about reason for cancelled flight to save money tucson_rich	Mar 17, 2007 4:31 AM by tucson_rich	0	4,963
Baggage Problems Ski's arrived late, missed out on 25% of our $2,500 vacation frankjr	Mar 17, 2007 4:36 AM by frankjr	0	4,412
Customer Service Unprofessional staff avoiding blame and responsibility kkunkel	Mar 17, 2007 4:39 AM by kkunkel	0	4,425
Frequent Flyer Program UA gave wrong information, ended up having to pay for flight WalnutCreek	Mar 17, 2007 4:42 AM by WalnutCreek	0	5,780
Customer Service Flight diverted, baggage didn't maket it, incompetent staff niskayuna	Mar 17, 2007 4:53 AM by niskayuna	0	4,889
Customer Service Still waiting for Free tickets due to bumped flight dolores	Mar 18, 2007 4:05 AM by dolores	0	4,234
Canceled / Delayed / Overbooked Flights cancelled, re-booked, luggage lost, will avoid UA dolores	Mar 18, 2007 4:10 AM by dolores	0	5,162
Baggage Problems Baggage lost, employees incompetent, incurred extra costs DaveWaugh	Mar 19, 2007 6:47 AM by DaveWaugh	0	4,570
Frequent Flyer Program Mileage plus problem, employee incompetence, misinformation washington	Mar 19, 2007 6:48 AM by washington	0	5,440
Canceled / Delayed / Overbooked missed connecting flights charles a hart	Apr 9, 2007 10:15 PM by charles a hart	0	4,840
Frequent Flyer Program Mileage plus problem, it is impossible to use UA website jkusch	Apr 13, 2007 12:10 PM by jkusch	0	4,754
Reservations United lost my reservation, employees incompetent Pantone	Apr 13, 2007 12:11 PM by Pantone	0	5,600
Customer Service Flights cancelled, delayed, missed, plus very rude staff roushl	Apr 21, 2007 3:14 AM by roushl	0	5,730
Baggage Problems Misinformed about baggage weight limits payalray	Apr 24, 2007 6:30 AM by payalray	0	3,682
Canceled / Delayed / Overbooked Flight Cancellations sachsy	Apr 30, 2007 7:23 PM by sachsy	0	3,730
Canceled / Delayed / Overbooked Liar, liar, pants on fire fireton	May 1, 2007 5:37 PM by fireton	0	3,149
Canceled / Delayed / Overbooked Indianapolis is Washington Dulles verL	May 6, 2007 10:14 PM by verL	0	3,150
Customer Service Terrible Customer Service cstaab	Jun 19, 2007 12:36 AM by cstaab	0	6,938
Baggage Problems Luggage lost & no help from United dunlea421	Jul 7, 2007 3:38 AM by dunlea421	0	4,292
Baggage Problems 67 Days and Still Waiting for a Response for my Lost Bag terrinicole	Jul 10, 2007 11:23 PM by 03082659225	1	6,476
Check-in / Boarding Used online EasyCheck-in, still had to check-in with Rep HelenBraun	Aug 1, 2007 4:47 AM by Drewski39	1	5,574
Baggage Problems Case of the dissapearing bag vrb	Oct 3, 2007 2:04 AM by vrb	0	3,547
Customer Service Contradicting information Kikster	Nov 6, 2007 3:09 AM by Kikster	0	3,514
Canceled / Delayed / Overbooked Contradictory check in schedule Kikster	Nov 6, 2007 3:10 AM by Kikster	0	3,080
Frequent Flyer Program Problems Booking Award Travel drjabberwocky	Nov 28, 2007 8:41 AM by drjabberwocky	0	4,703
Canceled / Delayed / Overbooked Cancelled flights results in an additional day's fee for a Rental Car Inimical44	Nov 30, 2007 12:13 PM by Inimical44	0	3,157
Customer Service Paid for Buisness received Econonmy seats ljgflyer	Dec 15, 2007 9:15 PM by ljgflyer	0	3,808
Suggestion Mr. Chuck Duncan chuckd	Dec 22, 2007 5:48 PM by chuckd	0	3,442
Canceled / Delayed / Overbooked Bad Customer Service Dennylou	Dec 28, 2007 11:08 PM by Dennylou	0	4,409
lazy United Pilots buffalo1	Jan 9, 2008 12:03 AM by buffalo1	2	6,828
Canceled / Delayed / Overbooked United nightmare tamarav	Jan 9, 2008 11:39 PM by tamarav	0	3,728
Canceled / Delayed / Overbooked United says "you're on your own" danmac	Feb 14, 2008 2:31 PM by danmac	2	3,621
Check-in / Boarding lies spindlelurcher	Feb 17, 2008 3:18 AM by Silent Bob	1	4,333
Canceled / Delayed / Overbooked what other industry would get away with this? sankirk	Mar 17, 2008 4:39 PM by btrock	4	3,390
Reservations Not even Death influences their policy. Heartless! EdwardseanRyan	May 6, 2008 9:14 AM by Silent Bob	3	3,759
Baggage Problems United Airlines Bag and Personnel Problems - oh yeah, Dulles United Airlines people ntboy7756	May 10, 2008 7:11 PM by ChrisH	6	8,454
Customer Service dulles personell tamarav	May 23, 2008 1:54 PM by tamarav	2	3,573
Canceled / Delayed / Overbooked United Airlines Can Cost You Plenty sgrady	Jun 11, 2008 1:13 AM by sgrady	2	3,884
Check-in / Boarding Flight 1185 Cara	Jun 13, 2008 3:07 AM by Cara	0	3,141
Baggage Problems Baggage Damaged & 3 months later still waiting for repairs davidkalinowski	Jun 19, 2008 2:10 AM by davidkalinowski	0	3,632
Frequent Flyer Program Mileage Plus seats Rosh Wright	Jul 3, 2008 7:32 PM by Jomied	3	6,475
Canceled / Delayed / Overbooked United #1608 Jomied	Jul 3, 2008 7:41 PM by Butch Cassidy Slept Here	1	3,060
Reservations Military Fares are BULL!!!! casnoopy80	Jul 22, 2008 4:06 PM by Capn Ron	6	5,827
Customer Service Paid $3,300 for family of 4, can't get seats... I'm Premier Exec, even! JMMFairfax	Jul 23, 2008 7:19 AM by Corbel	6	4,167
Customer Service Locked in Terminal at Dulles Airport sgalgani	Jul 28, 2008 7:05 AM by Silent Bob	1	3,527
Reservations Cancelled my reservation without my permission mziska	Jul 30, 2008 9:58 PM by mziska	0	4,166

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