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Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?
Customer Service Customer Service Is...
by Harker
Sep 15, 2018 11:03 PM Go to last post
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US Airways Complaints
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US Airways Complaints

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Poll Check-in / Boarding Don't let your elderly...
Jan 5, 2019 4:25 PM Go to last post
325 1,498

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Complaints in Forum : American Airlines Complaints Forum Tools
  Rating Complaint / Complaint Author Last Post Reverse Sort Order Replies Views
Nov 12, 2017 4:04 AM
by Badexperience Go to last post
7 53,530
Exclamation
In-flight Issue Male steward abuse
by Castey62 
May 6, 2017 2:16 PM
by Castey62 Go to last post
0 2,642
Canceled / Delayed / Overbooked American airlines
by BLONDEE 
May 2, 2017 11:49 PM
by BLONDEE Go to last post
0 2,054
by jmt 
Apr 22, 2017 2:59 PM
by jmt Go to last post
0 2,349
Angry
american airlines, british airways, iberia, oneworld, phoenix Customer Service Worst Customer Service Ever
by spainfly 
Apr 5, 2017 6:14 AM
by Reycro Go to last post
1 3,807
Thumbs down
by LGomez 
Mar 30, 2017 1:20 PM
by LGomez Go to last post
0 2,486
by sstorb01 
Mar 22, 2017 4:59 PM
by sstorb01 Go to last post
0 2,663
Angry
by dteijido 
Mar 21, 2017 9:28 AM
by susanmoffat Go to last post
1 4,278
by eswaggins 
Mar 21, 2017 9:21 AM
by susanmoffat Go to last post
2 3,176
Thumbs down
Baggage Problems Damaged baggage/lost items
by reddoc100 
Mar 19, 2017 3:19 PM
by reddoc100 Go to last post
0 2,067
by frotu33 
Mar 12, 2017 8:55 PM
by frotu33 Go to last post
0 2,504
Thumbs down
Feb 28, 2017 7:44 PM
by motherofTwo Go to last post
0 2,375
Jan 1, 2017 8:56 PM
by Radavis2000 Go to last post
0 3,206
Thumbs down
christmas, family, gate, kids, strollers Customer Service AA hates families & kids!
by Jordandoo 
Dec 31, 2016 2:21 AM
by Jordandoo Go to last post
0 2,503
In-flight Issue Layover times confusing
by Gerty 
Dec 28, 2016 7:49 PM
by Gerty Go to last post
0 2,504
Angry
american, cancelled, complaint Canceled / Delayed / Overbooked Never american
Dec 7, 2016 9:27 PM
by NEVERAMERICAN Go to last post
0 3,003
1 Attachment(s) Canceled / Delayed / Overbooked Reserved Seats Sold - $1k Rebooking fee
by EJamesJr 
Dec 1, 2016 5:49 PM
by pattis Go to last post
1 3,515
Angry
alex cruz, doug parker, jeff y Customer Service Poor treatment by Jeff Y
by mjwalker3 
Nov 29, 2016 2:46 PM
by mjwalker3 Go to last post
0 2,846
american, cancelled flight, customer service, iberia Canceled / Delayed / Overbooked AA Flight from JFK to Cleveland
by hotpipes 
Nov 29, 2016 1:27 PM
by hotpipes Go to last post
0 2,918
Angry
Customer Service sick employees
by swisssaint 
Nov 28, 2016 12:49 AM
by swisssaint Go to last post
0 2,849
by Bar Baxter 
Nov 8, 2016 12:30 AM
by Burgers Go to last post
3 4,399
Thumbs down
delay, horrible experience, late, worst airline ever Canceled / Delayed / Overbooked Never flying aa again!
Oct 29, 2016 1:51 AM
by JessicaMassey Go to last post
0 3,479
Canceled / Delayed / Overbooked Hurricane Matthew rebook charges
by RichardD 
Oct 14, 2016 5:57 PM
by travgrl Go to last post
1 3,802
Thumbs down
Customer Service Discrimination
by cmlvngstn 
Oct 14, 2016 12:48 AM
by alwaysflyin Go to last post
1 3,462
Poll
Poll: Canceled / Delayed / Overbooked Rebook Charge Due to Hurricane
Oct 10, 2016 6:56 PM
by mbtunderwood Go to last post
1 3,407
by Matt Coyle 
Oct 7, 2016 6:10 PM
by Matt Coyle Go to last post
0 2,987
Angry
almost in the air Canceled / Delayed / Overbooked AA -- Almost in the Air
Sep 22, 2016 4:11 PM
by smalltowntx Go to last post
0 3,100
by LauraKG 
Sep 20, 2016 7:22 PM
by LauraKG Go to last post
0 3,198
by aweichel 
Sep 11, 2016 3:42 PM
by aweichel Go to last post
0 3,819
by klessa 
Sep 6, 2016 9:19 PM
by klessa Go to last post
0 3,278
Canceled / Delayed / Overbooked Appalling customer service,
by SCI 
Aug 27, 2016 2:02 PM
by SCI Go to last post
0 3,552
Canceled / Delayed / Overbooked Nearly Missed My Niece's Wedding
by DanGainor 
Aug 26, 2016 2:45 PM
by DanGainor Go to last post
0 3,198
by JLenz 
Aug 23, 2016 3:53 AM
by JLenz Go to last post
0 3,669
Angry
american airlines, compensation, complaint, first class, poor customer no service Canceled / Delayed / Overbooked $12000 Tix yet delayed flights for days
Aug 6, 2016 2:45 PM
by becca.valle Go to last post
0 3,534
wheelchair travel Baggage Problems AA broke my wheelchair
by Drew P 
Aug 2, 2016 11:55 PM
by Drew P Go to last post
0 2,937
Check-in / Boarding Human
by Ncuevas 
Aug 2, 2016 5:30 PM
by Ncuevas Go to last post
0 3,095
Aug 1, 2016 6:24 PM
by Aspasias_Attic Go to last post
0 3,279
Exclamation
#americanair, #americanairlines, @americanair, @americanairlines Canceled / Delayed / Overbooked Miserable Customer Service MIA
by medic334 
Jul 31, 2016 8:29 PM
by medic334 Go to last post
0 3,151
Exclamation
Jul 30, 2016 10:33 PM
by Aspasias_Attic Go to last post
0 3,094
by jajacob 
Jul 20, 2016 8:50 AM
by jajacob Go to last post
0 3,531
Canceled / Delayed / Overbooked Three rules to deal with the New American
Jul 14, 2016 4:14 PM
by davidbogolub Go to last post
0 3,686
Thumbs down
dreamliner Canceled / Delayed / Overbooked Dreamliner is actually a nightmare
Jul 13, 2016 6:48 PM
by elizabethco Go to last post
0 3,239
Canceled / Delayed / Overbooked AA Strikes Again! Leaves me Stranded
Jul 13, 2016 4:11 PM
by Michael Hamm Go to last post
0 3,320
#nomoremoneytoaa Canceled / Delayed / Overbooked AA embarrassment once again
by abendahan 
Jul 10, 2016 8:32 PM
by abendahan Go to last post
0 3,143
Thumbs down
#aa, #americanairlines In-flight Issue Thief
by murray 
Jul 8, 2016 6:28 PM
by murray Go to last post
0 3,216
Check-in / Boarding Online check-in BS
by Papagonzo 
Jul 8, 2016 1:51 AM
by Papagonzo Go to last post
0 3,226
Thumbs down
by royfaletti 
Jul 7, 2016 5:40 PM
by royfaletti Go to last post
0 2,920
Angry
cancelled flight, lies, pilots time out, weather cancel Canceled / Delayed / Overbooked Lying About Weather Cancel
Jul 6, 2016 3:55 AM
by Nathan.Gaudette Go to last post
0 3,618
american airlines, customer service, fraudulant Customer Service bait and switch tactics
by Craig 
Jul 3, 2016 1:21 PM
by Craig Go to last post
0 3,569
Arrow
by bertone 
Jun 30, 2016 2:55 PM
by Sidewaysrob Go to last post
1 3,775
Baggage Problems Lost my car seat
Jun 23, 2016 6:28 AM
by jessuquillas Go to last post
0 2,984
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