American Airlines Complaints

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Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?

Check-in / Boarding Weapon and Ammunition Flyer...

by Dave4869

Jul 2, 2017 8:51 PM

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Baggage Problems lost luggage, 9 mos and still...

by Sidewaysrob

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Complaints in Forum : American Airlines Complaints

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Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Writing a Letter of Complaint to American Airlines by AirlineComplaints.org	Jul 14, 2016 3:41 PM by davidbogolub	6	43,186
Canceled / Delayed / Overbooked American Hides Mechanical Delays as Ground Traffic by WAFreqFlyer	Sep 5, 2017 1:54 AM by WAFreqFlyer	0	159
Check-in / Boarding Boarding Agent closed my flight early left me stranded and humilliated by yosefsimcha	Aug 29, 2017 11:55 PM by Burgers	1	283
Customer Service Keeping thier word is NOT their policy... :-( by thomaszr	Aug 6, 2017 12:00 AM by thomaszr	0	377
Reservations British Airways rip off by ketteringuk711	Aug 5, 2017 9:03 PM by ketteringuk711	0	182
Customer Service Missed Connection and RUDE Employee Flight 1691 by donrid	Aug 3, 2017 5:00 PM by donrid	0	223
Customer Service Coonfirmation wheteher Mr Ronald Aditya is pilot with American Airlines as missing by Gopalkrishnan Malaysia	Jul 13, 2017 5:59 AM by Gopalkrishnan Malaysia	0	295
Canceled / Delayed / Overbooked ATTN: American Airlines by Twiladr	Jul 12, 2017 5:44 PM by Twiladr	0	280
Canceled / Delayed / Overbooked Flight delayed a day, Broken baggage, No Pilot by francinerummel	Jul 5, 2017 1:56 PM by francinerummel	0	278
Customer Service Payment method trouble by CMTT	Jun 24, 2017 6:16 PM by CMTT	0	276
Suggestion I hope none of your mothers travel on American Airlines! by oakparkguy	Jun 22, 2017 10:26 PM by oakparkguy	0	334
In-flight Issue Mucus (boogers) smeared along side window seat by gpreuhs	Jun 22, 2017 5:10 PM by gpreuhs	0	251
Customer Service American Airlines Poor Poor Service by rogerh62	Jun 22, 2017 12:47 AM by rogerh62	0	311
Canceled / Delayed / Overbooked Don't expect anything from AA by Jswisher	Jun 19, 2017 6:52 PM by Jswisher	0	312
Baggage Problems AA stuff stealing from luggage!!! by lucidreamer	Jun 12, 2017 2:53 PM by lucidreamer	0	318
Canceled / Delayed / Overbooked Cancelled flights both ways and got put on connecting when I paid for direct by aamar	Jun 8, 2017 4:16 PM by aamar	0	340
In-flight Issue Overweight man took half my seat by aamar	May 23, 2017 6:09 AM by aamar	0	344
Baggage Problems Lost my Snowboard bag TWICE!! by mwalkeriii	May 9, 2017 8:29 PM by mwalkeriii	0	342
In-flight Issue Male steward abuse by Castey62	May 6, 2017 2:16 PM by Castey62	0	442
Canceled / Delayed / Overbooked American airlines by BLONDEE	May 2, 2017 11:49 PM by BLONDEE	0	350
In-flight Issue Harassed by flight attendant by jmt	Apr 22, 2017 2:59 PM by jmt	0	507
Customer Service Worst Customer Service Ever by spainfly	Apr 5, 2017 6:14 AM by Reycro	1	1,585
Canceled / Delayed / Overbooked American Airlines, nightmare flights: cancellations, waiting, poor service. by LGomez	Mar 30, 2017 1:20 PM by LGomez	0	580
Frequent Flyer Program 2 Million Mile Flier with no benefits! by sstorb01	Mar 22, 2017 4:59 PM by sstorb01	0	549
Baggage Problems Delayed Flight, Lost Luggage, Ignored by Customer Service Out $$$$ by dteijido	Mar 21, 2017 9:28 AM by susanmoffat	1	2,071
Baggage Problems Damaged my $3,000 Computer, and Will not respond to me. by eswaggins	Mar 21, 2017 9:21 AM by susanmoffat	2	1,118
Baggage Problems Damaged baggage/lost items by reddoc100	Mar 19, 2017 3:19 PM by reddoc100	0	428
Customer Service Bad Flight, but Customer Relations Even Worse! by frotu33	Mar 12, 2017 8:55 PM by frotu33	0	680
In-flight Issue Delayed flight, 90 deg, no water by motherofTwo	Feb 28, 2017 7:44 PM by motherofTwo	0	801
Reservations American Airlines: Making money on a young women's medical emergency by Radavis2000	Jan 1, 2017 8:56 PM by Radavis2000	0	1,625
Customer Service AA hates families & kids! by Jordandoo	Dec 31, 2016 2:21 AM by Jordandoo	0	1,139
In-flight Issue Layover times confusing by Gerty	Dec 28, 2016 7:49 PM by Gerty	0	1,081
Canceled / Delayed / Overbooked Never american by NEVERAMERICAN	Dec 7, 2016 9:27 PM by NEVERAMERICAN	0	1,675
Canceled / Delayed / Overbooked Reserved Seats Sold - $1k Rebooking fee by EJamesJr	Dec 1, 2016 5:49 PM by pattis	1	1,769
Customer Service Poor treatment by Jeff Y by mjwalker3	Nov 29, 2016 2:46 PM by mjwalker3	0	1,466
Canceled / Delayed / Overbooked AA Flight from JFK to Cleveland by hotpipes	Nov 29, 2016 1:27 PM by hotpipes	0	1,393
Customer Service sick employees by swisssaint	Nov 28, 2016 12:49 AM by swisssaint	0	1,526
Suggestion PILOT behaved inappropriately by Bar Baxter	Nov 8, 2016 12:30 AM by Burgers	3	2,833
Canceled / Delayed / Overbooked Never flying aa again! by JessicaMassey	Oct 29, 2016 1:51 AM by JessicaMassey	0	2,188
Canceled / Delayed / Overbooked Hurricane Matthew rebook charges by RichardD	Oct 14, 2016 5:57 PM by travgrl	1	2,142
Customer Service Discrimination by cmlvngstn	Oct 14, 2016 12:48 AM by alwaysflyin	1	2,059
Poll: Canceled / Delayed / Overbooked Rebook Charge Due to Hurricane by mbtunderwood	Oct 10, 2016 6:56 PM by mbtunderwood	1	1,964
Baggage Problems Bags Lost for 8 Days on Dream Vacation by Matt Coyle	Oct 7, 2016 6:10 PM by Matt Coyle	0	1,818
Canceled / Delayed / Overbooked AA -- Almost in the Air by smalltowntx	Sep 22, 2016 4:11 PM by smalltowntx	0	1,975
Customer Service Refund denied after <24 hours cancel by LauraKG	Sep 20, 2016 7:22 PM by LauraKG	0	1,895
Baggage Problems Study abroad student - medical emergency ignored by aweichel	Sep 11, 2016 3:42 PM by aweichel	0	2,487
Customer Service Catty personnel at Denver A-53 gate for Flight 2634 to DFW by klessa	Sep 6, 2016 9:19 PM by klessa	0	2,064
Canceled / Delayed / Overbooked Appalling customer service, by SCI	Aug 27, 2016 2:02 PM by SCI	0	2,228
Canceled / Delayed / Overbooked Nearly Missed My Niece's Wedding by DanGainor	Aug 26, 2016 2:45 PM by DanGainor	0	2,105
Canceled / Delayed / Overbooked Cancelled "no crew", no compensation, no response, get bag at 2:45 a.m by JLenz	Aug 23, 2016 3:53 AM by JLenz	0	2,424
Canceled / Delayed / Overbooked $12000 Tix yet delayed flights for days by becca.valle	Aug 6, 2016 2:45 PM by becca.valle	0	2,437

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