Lufthansa Complaints

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Rating Complaint / Complaint Author	Last Post	Replies	Views
Customer Service Worst customer service in my 30 years on the planet Mpatti	Nov 17, 2022 1:33 AM by Mpatti	0	23,733
Customer Service Still waiting on a baggage receipt. lyverpool	Nov 16, 2022 12:07 AM by lyverpool	0	2,807
Very disappointed with Lufthansa Sad	Sep 13, 2022 3:19 AM by Sad	0	1,616
In-flight Issue Worst flight ever Cristiano	May 2, 2022 1:22 PM by Cristiano	0	1,706
Customer Service Complete, multi-day customer service debacle... Tabari	Mar 21, 2022 1:23 PM by Tabari	0	2,381
Canceled / Delayed / Overbooked Refund issue deSouza	Sep 1, 2020 11:27 AM by deSouza	0	3,243
Canceled / Delayed / Overbooked cancalation bena74	Mar 29, 2020 9:41 PM by bena74	0	3,415
Baggage Problems Lost laptop in plane ""disappeared" Ariana87	Oct 10, 2019 6:10 AM by Ariana87	0	4,596
Customer Service Overcharge for baggage pjinterrogator	Feb 15, 2019 6:30 AM by pjinterrogator	0	5,330
Customer Service Worst customer experience not ready to help rohanng	Dec 19, 2018 3:32 AM by Phinu	1	4,178
Baggage Problems Flight LH 1585 Innsbruck to Frankfurt [email protected]	Nov 21, 2018 9:13 AM by [email protected]	0	3,866
In-flight Issue Exit row ripoff WillBeeGee	Nov 18, 2018 3:57 AM by WillBeeGee	0	3,449
Baggage Problems Missing Baggage with Lufthansa dgpalmer	Oct 21, 2018 11:30 AM by dgpalmer	1	4,516
Check-in / Boarding Bounced from Lufthansa Flight 490. Sept 29'18, Frankfurt to Seattle after paying $1,030 for upgrade rpresley	Oct 11, 2018 3:44 PM by rpresley	0	7,034
Reservations A Mafia like shakedown: The story of how we were extorted by Lufthansa Ram	Sep 20, 2018 3:03 PM by Ram	0	3,852
Customer Service Loss of Personal Item panagiotis chatzikyriakos	Aug 6, 2018 12:10 PM by panagiotis chatzikyriakos	0	4,343
Customer Service Bad customer service Nalini Rao	Apr 22, 2018 4:50 PM by Nalini Rao	0	4,395
Canceled / Delayed / Overbooked Wort airline. Spoilt our whole honeymoon rishabh2013	Mar 10, 2018 12:33 PM by rishabh2013	0	4,509
Baggage Problems Please help !!!!!!!!!! craigcorney	Jan 25, 2018 10:16 AM by craigcorney	0	4,224
Suggestion Refund [email protected]	Jan 11, 2018 1:29 PM by [email protected]	0	4,589
Customer Service Bad Service rsn	Jan 6, 2018 8:04 PM by rsn	0	5,050
Baggage Problems total irresponsability! Tullio	Dec 23, 2017 4:35 PM by Tullio	0	3,816
Reservations Robbing the flight back?! iv_lozanov	Oct 4, 2017 7:56 PM by iv_lozanov	0	4,889
Reservations Worst Airline ever/Promised Refund but denied later archvin	Aug 29, 2017 4:28 PM by archvin	0	4,585
In-flight Issue Leg room for one leg Deejays	Aug 4, 2017 10:33 PM by Deejays	0	4,342
Customer Service Poor service Sandeepdasgupta	Aug 2, 2017 1:26 AM by Sandeepdasgupta	0	4,006
Canceled / Delayed / Overbooked Never use Lufthansa for flight from Brussels to Germany sara110	Jul 29, 2017 3:32 PM by sara110	0	4,418
Canceled / Delayed / Overbooked Worst Airline Ever TJ07	May 25, 2017 5:47 PM by TJ07	0	4,365
Customer Service Terrible supervisor JRustom	May 19, 2017 9:08 PM by JRustom	0	3,934
Canceled / Delayed / Overbooked Lost Flight Because Of Passport Expiring 4 months after our return tamerinos	May 14, 2017 5:16 PM by tamerinos	0	4,171
Reservations Lufthanza refuses to waive change fee / fare recalculation for girl with head injury fourwinds	Mar 25, 2017 10:10 PM by fourwinds	0	6,563
Canceled / Delayed / Overbooked Lufthansa LH9542 Annalene	Jan 16, 2017 8:16 AM by peterpan	1	6,793
Customer Service Was denied in refund Fawkes	Nov 20, 2016 3:28 PM by Fawkes	0	7,174
Frequent Flyer Program They stole 70,000 miles from me dbadard	Nov 2, 2016 2:16 PM by dbadard	0	5,598
Customer Service Extortion and abysmal service frequent traveler 22	Oct 17, 2016 6:21 PM by frequent traveler 22	0	5,883
Canceled / Delayed / Overbooked Refuses to Issue Refund weel	Oct 6, 2016 7:11 PM by weel	0	5,491
Customer Service Rude representative in Kiev Boryspil airport Wiggily	Sep 8, 2016 12:43 PM by Wiggily	0	5,983
In-flight Issue Warning when booking Lufthansa in Prime Economy flights in code sharing Banci	Sep 7, 2016 11:25 AM by Banci	0	5,651
Canceled / Delayed / Overbooked Lufthansa is ignoring me and their service is disgusting. JulieKay	Aug 27, 2016 11:26 AM by klucke	2	8,380
Canceled / Delayed / Overbooked Cannot get my refund Ali Jam	Aug 18, 2016 10:24 AM by Ali Jam	0	7,356
Baggage Problems Lost bags LostBag	Aug 16, 2016 4:41 AM by LostBag	0	5,366
Baggage Problems Nahid mousavi Nahid Mousavi	Jul 31, 2016 8:58 PM by Nahid Mousavi	0	5,356
Check-in / Boarding Transit visa missing - denied boarding ncitizen	Jul 30, 2016 2:06 PM by Sidewaysrob	7	8,974
Baggage Problems Lost baggage. Ignored by luftansa alionder	Jul 6, 2016 8:44 AM by alionder	0	7,276
Customer Service Poor Customer service and cheating customer for money vivekkannan	May 28, 2016 3:09 AM by vivekkannan	0	7,276
Reservations Won't allow any change to flight!!!! i5wade	May 3, 2016 7:28 PM by A320FAN	1	6,630
Check-in / Boarding Boarding Denial Amr	Feb 28, 2016 5:37 PM by A320FAN	1	7,114
Suggestion NO Customer Service@Lufthansa Gloria S	Feb 13, 2016 3:44 PM by bgallop	1	9,401
In-flight Issue Broken Headrest bgallop	Feb 13, 2016 3:20 PM by bgallop	0	6,224
Baggage Problems Broke my Bags & Lost my Items [email protected]	Feb 8, 2016 10:13 PM by [email protected]	0	11,072

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