Etihad Airways Complaints

Page 1 of 11

Rating Complaint / Complaint Author	Last Post	Replies	Views
Sticky: Customer Service Etihad - Refusing to compensate although the flight agent said we'd be reimbursed keshavmahabir	Jan 26, 2018 3:31 AM by npai	2	19,063
Sticky: In-flight Issue Horrible plane, and horrible flight. mdredkar	May 7, 2016 9:36 AM by mdredkar	0	17,053
Sticky: Customer Service Worst Customer Service at airport and horrible experience [email protected]	Apr 16, 2016 8:14 PM by [email protected]	0	16,913
Sticky: Canceled / Delayed / Overbooked Flight from Hell for Elderly and Child. faysalm	Mar 29, 2016 1:45 AM by faysalm	0	15,532
Sticky: Customer Service Discriminatory, Bad and Arrogant Customer Service nkod	Feb 29, 2016 9:11 PM by nkod	0	16,519
Sticky: Canceled / Delayed / Overbooked Racist Comments by Etihad airport staff aauppal	Jan 23, 2016 3:13 PM by aauppal	0	16,613
Sticky: In-flight Issue Steward sexually harassed my wife - ETIHAD does nothing robert diangelo	Jan 15, 2016 12:46 PM by robert diangelo	0	16,951
Sticky: Customer Service REPORT: Etihad Caught Deceiving their Customer after Refusing to Renew their Account AirlineComplaints.org	Jan 11, 2016 2:25 PM by AirlineComplaints.org	0	19,446
In-flight Issue misleading representation of the upgrade product booked, Request for Refund rejected Arjenvh	Oct 14, 2025 9:25 PM by Arjenvh	0	5,649
Check-in / Boarding Absolute nightmare! Ibraheem0001	Feb 23, 2025 2:44 AM by Ibraheem0001	0	28,278
Customer Service Food Poisoning and Lack of Customer Care [email protected]	Oct 21, 2024 9:14 PM by [email protected]	0	39,579
Customer Service Money taken but no upgrade given - being told to wait 28 days to get my case reviewed micksbarrylondon	Apr 16, 2024 12:29 PM by micksbarrylondon	0	27,008
Customer Service problems with extra charging, rudeness, ignoring... and I am their frequent flyer Katarina	Sep 9, 2023 7:38 PM by EJT	2	15,176
Customer Service Unpaid refund flying kiwi	Jun 13, 2023 12:19 PM by flying kiwi	0	11,333
Customer Service Unresolved Booking Complaint Paul G	Feb 27, 2023 11:12 AM by Paul G	0	9,486
In-flight Issue Etihad refuse to resolve issues weatherbain	Aug 9, 2022 7:18 AM by weatherbain	0	10,114
Canceled / Delayed / Overbooked Cancelled Booking EY431 Ref: CTKMZQ Markt	Oct 25, 2020 7:26 AM by Markt	0	10,855
Customer Service Etihad airways not willing to remove my surname written twice on ticket muhammadali	Mar 6, 2020 6:26 AM by muhammadali	0	10,177
Baggage Problems My check-in baggage not received shreya.jahagirdar	Jan 24, 2020 2:06 PM by shreya.jahagirdar	0	9,792
Check-in / Boarding Etihad Airways - never again! German	Jan 16, 2020 12:25 PM by German	0	9,157
Check-in / Boarding Etihad Denied boarding even after checked in online Anish	Jan 14, 2020 7:37 AM by Anish	0	10,739
Check-in / Boarding Etihad Denied boarding even after checked in online Anish	Jan 14, 2020 7:33 AM by Anish	0	10,442
Customer Service Refused to get checked in fearlessfries	Dec 22, 2019 3:11 PM by fearlessfries	0	9,865
Canceled / Delayed / Overbooked Refund fmalik	Dec 4, 2019 9:40 AM by fmalik	0	9,651
Reservations Bad Service London to Ahmedabad - HELP Hetzv	Dec 3, 2019 12:09 PM by Hetzv	0	9,961
Check-in / Boarding Poor customer relations syedtaqi	Jul 28, 2019 11:43 PM by syedtaqi	0	13,369
Customer Service No hotel facility for long layovers & rude staff on Airport Muhammad	Jun 28, 2019 1:30 AM by Muhammad	0	12,223
Canceled / Delayed / Overbooked Son not allowed to fly due to incorrect information provided by Etihad Simon Walster	May 7, 2019 7:05 AM by Simon Walster	0	11,301
Baggage Problems Etihad Staff Non Compliance to Ticket Information MA Yaqub	May 2, 2019 11:45 AM by MA Yaqub	0	11,503
In-flight Issue Double Charging on Wifi michelewj	Apr 29, 2019 9:47 AM by michelewj	0	11,788
Reservations Deceiving seat selection charges and call center charges weatherbain	Apr 21, 2019 10:59 AM by A320FAN	1	12,954
Baggage Problems Missing baggage claim Saisudheer	Apr 2, 2019 1:40 PM by Saisudheer	0	10,252
In-flight Issue EY 32 and 484 toilet-soiled passenger seat Mr Al Faytarouni Gianna_M	Feb 22, 2019 10:14 PM by Gianna_M	2	12,956
Canceled / Delayed / Overbooked Overbooking and delay caused going uncompensated samith	Feb 4, 2019 5:00 PM by samith	0	10,755
Canceled / Delayed / Overbooked Australian resisdents class action-non payment of compensation fotis	Dec 24, 2018 2:55 AM by Mooni	1	13,329
Customer Service Over Charged for excess baggage reference DXB/X/YH/160718/7393666 Jo I	Nov 2, 2018 5:35 AM by Jo I	0	12,283
Canceled / Delayed / Overbooked Overbooked flight & rude attitude of airport officer weijie	Oct 29, 2018 3:24 AM by weijie	0	10,552
Check-in / Boarding Mrs. [email protected]	Oct 28, 2018 4:01 AM by [email protected]	0	10,415
Check-in / Boarding problems with ESTA documentation kathysage	Oct 25, 2018 6:22 PM by travelguy28	1	11,055
Reservations Etihad to charge for economy seat selection- could they get any lower? weatherbain	Jul 16, 2018 11:14 PM by weatherbain	0	15,529
Reservations Name change issues girishsarda	Jul 15, 2018 10:30 AM by sumolth	1	12,868
Check-in / Boarding Passenger name issues sumolth	Jul 15, 2018 10:26 AM by sumolth	0	11,095
Check-in / Boarding Charged for Name change Madhuri N	Jun 4, 2018 3:15 PM by Madhuri N	0	11,638
Customer Service Etihad: Severely lacking in basic knowledge and completely unwilling to help NallyBally	May 17, 2018 1:35 PM by NallyBally	0	12,967
Canceled / Delayed / Overbooked Compensation for missing connecting bus due to delayed arrival of EY17 on 28th April at London Heathrow Kmanglani	May 1, 2018 9:53 AM by Kmanglani	0	11,376
Reservations Charged in foreign currency Richie19	Apr 26, 2018 6:04 AM by Richie19	0	11,638
Customer Service Etihad guest number: 107665122924 reference number nfhavg/ etihad complain reference number 631283 VernonD	Apr 12, 2018 8:29 AM by VernonD	0	14,302
Baggage Problems Missing Item from My bags Prashant Pathak	Apr 9, 2018 6:16 PM by Prashant Pathak	0	11,403
In-flight Issue Delayed packages at Abu Dhabi airport ehsan1344	Mar 14, 2018 4:42 PM by ehsan1344	0	12,082
In-flight Issue Severely injured while Boarding flight and bad hospitality luckyvasul	Mar 14, 2018 11:59 AM by luckyvasul	0	11,290
In-flight Issue Bad service manasseh	Mar 13, 2018 11:14 AM by manasseh	0	12,336
Frequent Flyer Program Bad service experience manasseh	Mar 13, 2018 11:11 AM by manasseh	0	11,742
Customer Service Etihad airlines... worst airlines saimanikumar	Mar 4, 2018 9:35 AM by race54	20	57,186
Check-in / Boarding Undervalued service - Staff not trained konathamreddy	Feb 24, 2018 4:18 PM by konathamreddy	0	11,537
Frequent Flyer Program Etihad deceiving and cheating guests weatherbain	Feb 23, 2018 11:52 AM by weatherbain	0	11,227
Customer Service Middle Name change skattyh	Feb 8, 2018 5:58 PM by skattyh	0	11,290
Customer Service Name change Shizana	Feb 7, 2018 10:46 AM by Shizana	0	14,296
Canceled / Delayed / Overbooked Route cancelled without informing customer afrin216	Jan 28, 2018 7:50 PM by afrin216	0	10,716

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