Cathay Pacific Complaints

Rating Complaint / Complaint Author	Last Post	Replies	Views
Baggage Problems Cathay Pacific’s Mishandling of Baggage Claim – Lack of Transparency & Accountability allanplmak	Feb 17, 2025 4:13 PM by allanplmak	0	17,932
Canceled / Delayed / Overbooked Flight cancelled and customer service isn't responding Carmel07	Feb 25, 2023 7:20 AM by Carmel07	0	49,418
Canceled / Delayed / Overbooked Unexpected Cancel and 3% refund YYYZZZZZZ	Aug 10, 2019 9:18 AM by YYYZZZZZZ	0	10,310
Check-in / Boarding I was abandoned by cathay for 12 hrs in paris when my final destination was in london cathayordeal	Jan 29, 2019 12:34 PM by cathayordeal	0	7,125
Customer Service Check in problems JANET2018	Dec 31, 2018 7:54 AM by JANET2018	0	6,144
Customer Service Booking Office Manila. Charles Page	Sep 22, 2018 2:49 AM by Charles Page	0	6,545
Baggage Problems Lost baggage and horrible customer care nicoleadarme	Apr 10, 2018 10:26 AM by nicoleadarme	0	9,448
Customer Service Left phone in flight and Airline could not find it even reporting within 30 minutes. tejpalsingh77	Sep 12, 2017 5:52 AM by tejpalsingh77	0	9,483
Baggage Problems No customer consideration Neil	Aug 3, 2017 2:57 PM by Neil	0	6,996
Baggage Problems Theft From Baggages Goods and Cash shahsmit7	Jul 29, 2017 1:29 PM by shahsmit7	0	7,664
Customer Service Cathay Nightmare runningdog	May 29, 2017 5:19 AM by runningdog	0	7,717
Customer Service ground crew indifference Gordon Thompson	Feb 7, 2017 6:44 AM by Gordon Thompson	0	7,998
In-flight Issue Racist Horrible Cathay Crew Frequentlyflying	Feb 7, 2017 5:31 AM by Frequentlyflying	0	8,152
Canceled / Delayed / Overbooked Arrogant and uncoperative Johnw	Feb 6, 2017 3:04 PM by Johnw	0	6,844
In-flight Issue Bitten to bits by flea / bed bugs in first class Valencian	Sep 29, 2016 10:23 AM by Valencian	0	12,075
Canceled / Delayed / Overbooked Horrible Airline wepanton	Jul 3, 2016 8:17 PM by wepanton	0	8,377
Baggage Problems Cathay Pacific crap customer service Holly Koorey Crook	Dec 4, 2015 10:27 PM by Holly Koorey Crook	0	12,616
Check-in / Boarding Flight KA 803 Shanghai to Hong Kong Nov 28 2015 jim crowe	Nov 28, 2015 10:47 AM by jim crowe	0	9,134
Cathay Pacific is racist!!! Do not fly with them if you are Asian!!! nsk	Nov 25, 2015 3:38 PM by djsidefx	3	13,329
Cathay Pacific and compassionate refunds Tan S	Mar 1, 2013 4:14 PM by stonecold_1981	1	11,064
Food Poisoning on Cathay Pacific, CX111, KHG-SYD, Dec 16 2012 ChristianKohl	Feb 12, 2013 10:09 AM by ChristianKohl	6	14,684
Cathay Pacific Airline Treats Customers Poorly russinmy	Feb 8, 2013 4:05 PM by ChristianKohl	1	9,911
Cathay Pacific strands hundreds at Hong Kong post typhoon drj	Jul 26, 2012 5:29 AM by Col521	2	11,234
Cathay Pacific Nightmare - Mechanical Problems on 2 aircrafts on connection flights. yslivia	Oct 5, 2011 9:37 PM by yslivia	5	14,864
Cathay Infant Fair - Huge Fuel Surcharge big_hodds	Jul 18, 2011 10:12 PM by Ombudsman	1	10,460
Cathay Pacific: Rude and arrogant with Westeners flyhi152	Feb 11, 2011 3:51 PM by flyhi152	2	11,467
Cathay Pacific Airline - Bad Service lindasterling	Feb 11, 2011 6:00 AM by flyhi152	1	13,818
Cathay Pacific seats on Airbus 330 charroux	Dec 26, 2009 9:57 AM by PHXFlyer	7	14,846
Poll: About Cathay Pacific fooling their own customers sujayshah	Oct 7, 2009 12:29 AM by PHXFlyer	5	16,082
Cathay does not help at all with missed connections sharadhonavar	Jan 3, 2009 1:44 AM by Leatherboy2006	1	11,504
Cathay does not help at all with missed connections sharadhonavar	Jan 2, 2009 8:19 PM by sharadhonavar	0	12,295
Cathay Pacific: Poor service jactan	Feb 13, 2008 4:34 AM by jactan	0	13,443

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