AirlineComplaints.org

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-   Air Berlin Complaints (https://www.AirlineComplaints.org/forumdisplay.php?f=273)
-   -   Customer Service THEY DO NOT CREDIT MONEY BACK (cheating?) (https://www.AirlineComplaints.org/showthread.php?t=13672)

Cipullo Jan 10, 2017 6:59 AM

THEY DO NOT CREDIT MONEY BACK (cheating?)
 
Very Bad Experience. Air Berlin cheated me 460 Euro; I bought a ticket on line for 160 Euro with a DinersClub. At CheckIn counter they wanted to see my card but I had an America Express at that time. They asked me (I was for a business trip) to buy again the ticket for 620 Euro with the Amex.
Then claim back the money with Air Berlin Service Center! A NIGHTMARE. From October we are in January - I posted 5 times a Complaint and NO MONEY BACK! DO THEY WANT TO CHEAT PASSENGERS? I THINK YES


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