AirlineComplaints.org

AirlineComplaints.org (https://www.AirlineComplaints.org/index.php)
-   Royal Air Maroc Complaints (https://www.AirlineComplaints.org/forumdisplay.php?f=269)
-   -   Royal Air Maroc (https://www.AirlineComplaints.org/showthread.php?t=419)

triekel Dec 24, 2007 11:17 AM

Royal Air Maroc
 
If your interest is to be insulted by cabin crew, I would suggest you to fly Royal Air Maroc from anywhere to anywhere. Last flight from Ouagadou in Burkina Faso to Casablanca (and then to Toulouse) was starting 4 hours too late, there was no explanation, no excuse, no information whatsoever. An indonesian lady, not speaking english very good said to the Purser a word like "****". The purser nearly beat her up, told her to leave the seat, and did not allow her to sit for 30 minutes. The flight was full : at the rear to the airline stewardesses occupied all three seats to sleep. There was no food, and just some water to drink for a flight of 4 hours. Finally arriving in Casablanca we were of course too late for connectring flights. No assistance, no help, nothing, really nothing, nobody feels responsible. To fly to France I changed to a flight with Air France. I would say Royal Air Maroc is totally SUBSTANDARD, an insult to the airline industry and with their arrogant and insulting behaviour an exemple of what is wrong in that region.

triekel Dec 24, 2007 11:20 AM

And please don´t expect that Royal Air Maroc will deal with any complaints in a decent way. On a return flight to Ouaga my wife was stuck in Casablanca for three days after arriving two hours too late to have the next connecting flight. No excuse , that was clear, no assistance as usual. She had to fight for a decent hotel room, and that wis two children 7 and 9 years.


All times are GMT. The time now is 11:21 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.