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-   -   Dutch Antilles Express (DAE) (https://www.AirlineComplaints.org/showthread.php?t=11299)

verovero87 Apr 1, 2013 3:21 PM

Dutch Antilles Express (DAE)
 
I was flying from Caracas to Sint Maarten with DUTCH ANTILLES EXPRESS on March 28th 2013. The ticket clearly said: Caracas - Curacao / Curacao - Sint Maarten. The plane was delayed for more than 4 hours in Caracas, then when we finally arrived to curacao the plane to Sint Maarten was leaving, but the problem was that IT WAS NOT GOING TO SINT MAARTEN, IT WAS GOING TO STOP FIRST IN SANTO DOMINGO. We lost one hour of flight plus two and a half hours on the plane because there was an extra passenger and the plane couldn't take off until they find him. We arrived to Sint Maarten around 8pm, eight hours later than we were supposed to. On the flight back on sunday march 31st 2013, the same thing happened. All the flights were delayed and we had to make an extra stop in Santo Domingo.

I strongly recommend not flying with this airline, they don't care about passengers and sell tickets with wrong information about the destinations you are taking.

xjcaptain Apr 2, 2013 4:16 AM

Or...... Fly them because they went out of their way to accommodate that other passenger, it's all a matter of perspective. Unless somebody is a part of the ME generation.

verovero87 Apr 2, 2013 7:07 AM

There was no extra passenger they had one list and 84 people. They had been flying with an extra person all along. Thats not safe. Unless you feel safe about an airline having an extra passenger they dont know about. I dont.


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