Forced to rebook ticket and pay extra because of name difference
 

Hi everyone,

Sharing my experience regarding refusal on making refund on the ticket (find .pdf attached).
Continued with a complaint to the Canadian air transportation agency.

Anyone with similar experience ? :)

Kind regards,
Vladislav

Good day,

I'm not sure about anyone else here so I'm speaking only for myself, I will not click on a link from an unknown source. You could just copy and paste the letter in your original post.

This is .pdf file from my source. Not any executable file... It cannot exectue ending by .pdf.
Within this file there are e-mails between me and AirCanada.

Sorry, first response was not included in the .pdf file, as it was hidden message. Attaching the first response in .pdf file.

Including screenshots by links from the e-mail. So, images should be available below:

https://drive.google.com/file/d/1atF...usp=drive_link

https://drive.google.com/file/d/1rfW...usp=drive_link

https://drive.google.com/file/d/1HBb...usp=drive_link

https://drive.google.com/file/d/1QE_...usp=drive_link

https://drive.google.com/file/d/1sFf...usp=drive_link

For some reason posting images is not working here. Providing the link to the google drive with images. Link clearly could be checked in your browser.

https://drive.google.com/drive/folde...7xFuwtmrr4Pf_y