AirlineComplaints.org

AirlineComplaints.org (https://www.AirlineComplaints.org/index.php)
-   Delta Air Lines Complaints (https://www.AirlineComplaints.org/forumdisplay.php?f=35)
-   -   Canceled / Delayed / Overbooked Delta favors Delta over their customers (https://www.AirlineComplaints.org/showthread.php?t=7231)

arriba Jul 23, 2010 11:33 PM

Delta favors Delta over their customers
 
Delta Air Lines is charging me $150 to break a contract/cancel a flight for a ticket I purchased. When Delta Air Lines recently canceled one of my other flights/broke their contract they would only compensate me with $100 voucher. This is not okay especially after sitting in the airport for 9 hours. If Delta charges their customers a $150 fee for canceling/breaking a contract then they should match that same fee, dollar for dollar, when they do the same thing. When I spoke with a Delta representative on the phone she was very argumentative and seemed to think this was unreasonable because they did rebook me 9 hours later. This does not make it okay. My time was wasted in the airport for 9 hours and I lost out on a day's worth of pay.

jimworcs Jul 24, 2010 7:23 AM

The contracts between the airlines and the passenger are utterly one sided and unreasonable. You are better off flying someone like Southwest. Transparent and a lot less devious than the heinous Delta.

idahovandals1986 Aug 2, 2010 1:43 AM

9 hr delay seems like more than $100. Why was your flight delayed? Also why were you flying back on the day you had to work?


All times are GMT. The time now is 4:43 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.