Aer Lingus - lowering standards DOWN towards RyanAir
 

Advice to musicians - avoid Aer Lingus Regional Flights (run by Aer Arann). My wife and I have flown Aer Lingus for years and have always regarded them as a quality carrier who would allow a violin (thin, but longer than hand-luggage allowance, but goes under a standard seat). Just told by baggage (reservations didn't know and Aer Lingus DOESN'T HAVE a customer services call centre!) that this isn't allowed. Have to book a seat or check-in. So, Aer Lingus are now offering a poor RyanAir style service. Sad news. Oh - and NO REFUNDS on a low fare. Terrible service.