um, she was a no show. 7 hours later or not, she's contracted to FLY. And she didn't. the fact that she missed the first flight because of something she failed to do, really has nothing to do with my argument. so she got sidetracked. I've done it myself, honestly. Not really a big deal. The airline was able to rebook her, and she chose alternate arrangements. that is where the no show comes into play. the airline expects her to fly. that was the agreement. i don't think she'd have taken the bus if she was stuck in detroit and missed her flight to monterrey, though. And she should have been told by the gate agent of the policy. You are correct in thinking that it was a failure of the gate agent's to not inform her, at least out of common courtesy. He or she, in my opinion, should have done so. Especially considering that i'm sure there are lots of people that do the exact same thing. The cities are relatively close, with bus service from the airport. It should be a mistake that a lot of people make. So the agents should almost expect passengers to think of that alternative. I'm not saying what she did wasn't logical. It was. Unfortunately, though, it was something that the airlines do not allow. My logical case why the airline is not responsible, though, is simply that they are not. Read or unread, the fine print was available and part of the agreement. The failure, weather she was aware of it at the time or not, is the passengers.
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