Hidden extra change fee
It was necessary for me to cancel a return trip in June on Frontier Airlines from New York to Denver because my husband was rehospitalized. I sent a doctor's letter explaining this. When I went to rebook for the next cancer treatment in August using my credit of $559.20 , I was told by the airline that I could not use the credit to cover the change fees, even though the ticket cost is only $469.20. In other words, Frontier insists on keeping the $ 90 balance and charging me an additional $ 100 . This after we have flown on Frontier eight times since Dec 2008 from Denver to New York for cancer treatments, paying change fees and ticket price increases several times.
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