Whether you like it or not, PHX is correct.
I have flown out of Orlando many times. And there is one very important fact you left out. In Orlando the security checkpoint is right before you get on the train. The train does not take 15 minutes. It takes about 2. So what this means is, you waited until zero hour to clear security.
I have two younger kids, and I know what it's like traveling with an infant. As such, I know (well, knew - they are past that stage) that with everything you have to haul, getting through security is a challenge, so you need to get that over with ASAP.
There is no excuse for the agents acting rudely, but you need to take some responsibility for your part in this as well. See, there's another important detail you didn't mention, and that was if other passengers missed the flight. Since you didn't bring that up, we are only left to assume that you were the only ones. So, in that case, if the flight left earlier than originally posted, then how did everyone else make it on the plane?
The problem is you have some of the blame in this, and you don't want to admit it. All you want to do is gripe about it, and oh what a terrible airline this is, and what a Jack@$$ PHX is, instead of realizing that you needed to proceed directly to the gate.
You also need to realize that PHX is correct in the fact that if there is a break in the weather, the plane can leave earlier. Would you have proposed that all those other passengers be held up because you weren't there, and miss their connections too?
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