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Old Aug 7, 2009, 11:47 AM
abutterfinger25 abutterfinger25 is offline
US Department of Transportation Employee
 
Join Date: Jul 2008
Location: Washington Metro Area
Posts: 197
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Quote:
Originally Posted by jdevine View Post

abutterfinger25: I can assure you I sent the flight details in my complaint to Delta. Thank you for the Aviation Consumer Protection link. I immediately sent my complaint there. Unfortunately the site didn't accept my Word document with the details when I tried to attach it to the online form. The six sentence version of my story doesn't reflect the horror I experienced.
It should accept word documents, or at least it is supposed to. You should get a response back from whichever analyst it was assigned to and you can then just sent it to that person via e-mail. Or you can just fax it to 202-366-9544