Complaint: Canceled / Delayed / Overbooked 25th Anniversary trip to Hawaii...
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  #16  
Old Aug 15, 2009, 5:06 PM
PHXFlyer PHXFlyer is offline
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Quote:
Originally Posted by txbeautyqueen View Post
Thank you PHXFlyer! I think you speak for most of us.
Quote:
Originally Posted by mars6423 View Post
i have a feeling that txbeautyqueen will only agree with anything that is one her side even though many people have commented that continental did their best in the situation that anyone could have expected, and no a backup plane isnt possible since they dont have free planes just laying around for this situation....maybe if it was a hub for that airline they may have been able to provide another plane, but thats not the case here
Well of course every airline should be mandated to keep an operational spare at every airport it serves. And at hubs several spares or at least one or two of each aircraft type the airline has in it's fleet. Of course that would also necessitate having spare crews strategically rotated around the system so that they would be ready to fly those spares at a moment's notice. And lets not forget extra maintenance crews, parts, etc. etc...

I looked up the walk-up fare from Killeen to Houston TODAY! It's $153 TOTAL. If what I proposed in the above paragraph were to come about that fare would easily be $500 or more.