[Gcals]

After 4 round trips in the last month between Seattle and Santa Rosa, CA,
(July-Aug. 09) it seems Horizon's so hopelessly incompetent they couldn't get seat booking done right Even Once in 6 flights. A regular ritual has been the pleading before the flight (including offering a $300 voucher) for a few people to get off because the Horizon booking agents overbooked the flights. I got to witness the joy several times of people coming on board with correct boarding passes only to find somebody(s) in their seats already. There was much humor 2 Flights ago when a guy who
found that while his wife's seat was available, his was already occupied. He stormed off the weedeater-8, but not before stopping to yell through the open cockpit door "Nice Customer Service You have Here!" (Heavy on the sarcasm). The wife trailed off a minute later, kid and kid-seat in hand.

The Sunday before last the same overbooking ritual was going on, and this time people did not give up their seats, but I got to hear the irritated booking agent (Seattle gate C2G) talking to one of the stewardesses at the
front of the aisle. She was complaining that she Couldn't Believe no one would give up their seat to let a Just Married couple on the way
to their honeymoon both get on the flight (yes-apparently one got their seat, and the other didn't). She seemed to think it was OUR fault that
through their stupidity Horizon overbooked the flight and split the happy
couple. Fly into San Francisco taking Virgin Air and drive up. It's easier.