I am delighted to see that the blame has been placed on Mesaba. I am a bit biased as in late 2006, early 2007, NWA decided to outsource dozens of smaller cities to Mesaba, Express I and any other vulture who would bid on taking it. Rochester and my city, La Crosse (about a 1 hour drive east) went to Mesaba. NWA had been in these cities for decades.
I will go out on a very short limb and say that if NWA had not outsourced to a company that hires kids and obviously inadequately trains them, this would NOT have happened. Anyone with any common sense knows that if a domestic flight diverts to an airport, there is absolutely zero reason why these passengers cannot deplane. Re-boarding would be a sticky issue. My take would be if they are held in a sterile area there should be no problem but I'm sure the TSA would disagree with me. My point, really, NWA is at fault for outsourcing to a company that has employees that have no clue what's going on.
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