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Old Aug 24, 2009, 9:54 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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This is not about the obesity of the passenger, this is about the failure of Delta to address their customer's needs. The Gate Agent failed, but so did the Flight Attendant. It is ridiculous to suggest that it is not the flight attendants duty to attend to this. If the person is encroaching so significantly into the seat of the next passenger I consider that to be an unsafe condition. This could create problems for the passenger in terms of DVT as they would have such restricted movement. If there was a seat available, even if it was in a higher class, the FA should have used her discretion to upgrade the passenger. It is pathetic that FA will exercise their power to exclude and humiliate passengers, but not to benefit a passenger. The passenger is entitled to expect his seat is not encroached. The SouthWest approach is the most sensible. If the armrest cannot be put down, then two seats must be purchased. That is objective, fair and doesn't humiliate either the obese passenger or the poor passenger who has to sit next to them. I am pretty porky myself, so I know of what I speak.