I would pursue this via the DOT. Make sure you make the following points:
1. The incoming flight landed on time
2. The outgoing flight took off on time
3. Delta had bumped other passengers off the flight
4. On the day, Delta employees accepted responsibility and did not blame the weather. Your evidence for this is that they put you in a hotel and gave you a meal voucher.
Despite all this evidence, they failed to give you compensation in accordance with your rights and you are complaining. See what happens..
Wellesley sounds like a flea pit. 2 out of 5 on Trip Advisor. 18 reviews, 82% of which are negative....
|