Yes, the travel agent should take some of the blame since you are paying this person to arrange your travel. They should get the information for you. However, I would expect that if you personally call a carrier, then that agent should tell you the correct information. They should have all the information that the carrier has on that given topic at the tip of their fingers. It does not matter if the agent is in an overseas call center or in the carrier's HQ. Now if the information itself is flawed, that is a whole nother can of beans....
That being said, it is still fundamentally the passengers responsibilty to ensure that all his or her ducks are lined up.
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